Clients from Hell: A Collection of Anonymously-Contributed Client Horror Stories from Designers
Clients from Hell: A Collection of Anonymously-Contributed Client Horror Stories from Designers

Author: Anonymous

Publisher:

Published: 2010-12

Total Pages: 150

ISBN-13: 9780982473931

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A cult phenomenon among those who work in graphic, print and web design - and those lucky enough to have discovered the namesake blog - Clients From Hell has been bringing readers to tears with its unbelievable and always hilarious anecdotes from the twenty and thirty-somethings on the frontlines of design.In print for the first time, this collection brings together the same type of original stories that make the blog a hit and exposes the designer's trade for what it really is: new, misunderstood and often unappreciated. Read the quotes, bizarre requests and elaborate communication failures that are all part of the daily life of working with clients.With anonymous submissions from over a thousand creative freelancers, Clients From Hell sheds an insider's perspective on difficult - and all-too-often irrational and insane - interactions with clients.Anyone who has ever worked with clients may find these tales frighteningly familiar. New designers may think twice about their chosen profession - or at least find relief in the fact that they're not alone in absurd client interactions. And non-designers? Well, they'll just feel grateful - while they laugh and discover the new and uncharted territory of miscommunication.

The Client from Hell
The Client from Hell

Author: Richard Curtis

Publisher: Open Road Media

Published: 2014-04-01

Total Pages: 61

ISBN-13: 1497622174

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Previously titled FOOL FOR AN AGENT. An alien space explorer seeking intelligent worlds discovers one inhabited by life forms known as publishers, and concludes that this world is not worth another visit; another voyager lands on Earth and selects a literary agent to represent his book and movie rights; a freelance writer is so outraged over a lousy royalty statement, he drills his publisher with a gun. These are just a few glimpses of this hilarious collection of lampoons of the publishing industry by prominent literary agent Richard Curtis. Never again will you look at your editor with a straight face.

Dear Client
Dear Client

Author: Bonnie Siegler

Publisher: Artisan

Published: 2018-02-20

Total Pages: 209

ISBN-13: 1579658555

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In a world where every business, brand, product, and service needs a strong visual identity, it’s critical for clients and creative professionals to work together. And the key to success, as with any relationship, is communication. In Dear Client, award-winning graphic designer Bonnie Siegler offers an invaluable step-by-step guide to how to talk so creatives will listen, and how to listen when creatives talk. Written as a series of honest, friendly lessons—“Know What You Like,” “Decide Who Will Decide,” “Focus Groups Suck,” “Don’t Say ‘Make It Yellow,’ Say ‘Make It Sunny,’” “Serve Lunch During Lunchtime Meetings”—it shows exactly how to deal with the subjectivity, emotional pitfalls, and occasional chaos of a creative partnership. Here’s how to articulate your visual goals and set a clear, consistent direction. How to give feedback that works and avoid words that inhibit creative thinking. How to be open to something you didn’t imagine. And most of all, how to have fun, save money, and get the results you want.

The Art of Client Service
The Art of Client Service

Author: Robert Solomon

Publisher: John Wiley & Sons

Published: 2016-03-17

Total Pages: 191

ISBN-13: 111922828X

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A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a precise skill set or inventory of responsibilities; this book and its author argue otherwise, claiming there are definable, actionable methods to the role, and provide guidance designed to achieve more effective work. Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.

Brand by Hand
Brand by Hand

Author: Jon Contino

Publisher: Abrams

Published: 2018-10-23

Total Pages: 250

ISBN-13: 168335317X

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The legendary graphic designer shares a retrospective of his most influential and unforgettable work in this career-spanning memoir. Brand by Hand documents the work, career, and artistic inspiration of graphic designer extraordinaire Jon Contino. A born-and-bred New Yorker, Jon’s upbringing comes through in the way he talks—and, most importantly, in the way he designs. He is the founder and creative director of Jon Contino Studio, and for more than two decades, he has built a massive collection of award-winning graphic-design work for high-profile clients such as Nike, 20th Century Fox, and Sports Illustrated. Over the course of his career, Jon has gone to design hell and back, facing obstacles like fear, self-doubt, and bad luck. Brand by Hand documents the evolution of his work, exploring his lifelong devotion to the guts and grime of New York and cementing his biggest artistic inspirations, from hardcore music to America’s favorite pastime. Brand by Hand showcases Jon’s minimalist illustrations and unmistakable hand-lettering. It also shares how he took a passion for pen and ink and turned it into an expanding empire of clients, merchandise, and artwork.

Straight to Hell
Straight to Hell

Author: John LeFevre

Publisher: Open Road + Grove/Atlantic

Published: 2015-07-14

Total Pages: 284

ISBN-13: 0802192084

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The hilarious New York Times bestseller “sharply observes the lives of globe-trotting, overindulging investment bankers” (Entertainment Weekly). “Some chick asked me what I would do with 10 million bucks. I told her I’d wonder where the rest of my money went.” —@GSElevator For three years, the notorious @GSElevator Twitter feed offered a hilarious, shamelessly voyeuristic look into the real world of international finance. Hundreds of thousands followed the account, Goldman Sachs launched an internal investigation, and when the true identity of the man behind it all was revealed, it created a national media sensation—but that’s only part of the story. Where @GSElevator captured the essence of the banking elite with curated jokes and submissions overheard by readers, Straight to Hell adds John LeFevre’s own story—an unapologetic and darkly funny account of a career as a globe-conquering investment banker spanning New York, London, and Hong Kong. Straight to Hell pulls back the curtain on a world that is both hated and envied, taking readers from the trading floors and roadshows to private planes and after-hours overindulgence. Full of shocking lawlessness, boyish antics, and win-at-all-costs schemes, this is the definitive take on the deviant, dysfunctional, and absolutely excessive world of finance. “Shocking and sordid—and so much fun.” —Daily News (New York) “LeFevre’s workplace anecdotes include tales of nastiness, sabotage, favoritism, sexism, racism, expense-account padding, and legally questionable collusion.” —The New Yorker

The Human Centered Brand
The Human Centered Brand

Author: Nela Dunato

Publisher:

Published: 2018-10-04

Total Pages: 322

ISBN-13: 9789534817117

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Promote your business with clarity, ease, and authenticity. The Human Centered Brand is a practical branding guide for service based businesses and creatives, that helps you grow meaningful relationships with your clients and your audience. If you're a writer, marketing consultant, creative agency owner, lawyer, illustrator, designer, developer, psychotherapist, personal trainer, dentist, painter, musician, bookkeeper, or other type of service business owner, the methods described in this book will assist you in expressing yourself naturally and creating a resonant, remarkable, and sustainable brand. Read this book to learn: Why conventional branding approaches don't work for service based businesses. How to identify your core values and use them in your business and marketing decisions. Different ways you can make your business unique among all the competition. How to express yourself verbally through your website, emails, articles, videos, talks, podcasts... What makes your "ideal clients" truly ideal, and how to connect with real people who appreciate you as you are. How to craft an effective tagline. What are the most important elements of a visual brand identity, and how to use them to design your own brand. How to craft an exceptional client experience and impress your clients with your professionalism. How your brand relates to your business model, pricing, company culture, fashion style, and social impact. Whether you're a complete beginner or have lots of experience with marketing and design, you'll get new insights about your own brand, and fresh ideas you'll want to implement right away. The companion workbook, checklists, templates, and other bonuses ensure that you not only learn new information, but create a custom brand strategy on your own. Learn more at humancenteredbrand.com

Hell Week
Hell Week

Author: Erik Bertrand Larssen

Publisher: Simon and Schuster

Published: 2016-06-14

Total Pages: 224

ISBN-13: 147678339X

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From world-renowned mental trainer Erik Bertrand Larssen, whose clients include Olympic athletes and Fortune 500 CEOs, Hell Week is a military-inspired yet accessible guide to making the critical changes necessary for long-term professional and personal success and overall lifestyle improvements. Norway native Erik Bertrand Larssen is many things: a veteran paratrooper who served in Bosnia, Kosovo, Macedonia, and Afghanistan; a successful entrepreneur; and a critically acclaimed performance consultant. He has helped catapult the success of countless high-achievers, including Microsoft, Boston Consulting Group, and Statoil ASA executives and Olympic medalist Martin Johnsrud Sundby and top golfer Suzann Pettersen. His life-altering and revered method improves performance by getting people to push themselves past the brink of self-imposed limitations. Central to his technique is the commitment to live and experience just one week as your best self. It’s this week, Larssen says, that will be the catalyst to making the most of the rest of your life. Offering accessible tools and pragmatic, inspirational advice including how to incorporate exercise into your daily routine, Larssen’s game-changing Hell Week shows you how to apply his principles to everyday life, leading to lasting improvement, personal and professional success, and most importantly, a new way of living to a higher standard. Hell Week will resonate with and inspire you to be the best you can be and make everlasting positive changes in all aspects of your life.

Before You See Your First Client
Before You See Your First Client

Author: Howard Rosenthal

Publisher: Routledge

Published: 2005-01-01

Total Pages: 176

ISBN-13: 1135929610

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Before You See Your First Client begins where courses, workshops, training seminars, and textbooks leave off, providing a candid behind-the-scenes look at the fields of therapy, counseling and human services. In a reader-friendly and accessible style, Dr. Howard Rosenthal offers his readers 55 useful and practical ideas for the implementation, improvement, and expansion of one's mental health practice. Based on the author's own personal experiences, the book is written in an intimate and personal style to which inexperienced and beginning therapists can easily relate.

From Hell to Iowa
From Hell to Iowa

Author: Charles Notis

Publisher:

Published: 2014

Total Pages: 141

ISBN-13: 9781627750202

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"From Hell to Iowa" is the story of an incredible journey taken by Charles Notis. The author was born in 1944 in far southern Albania, which was under the ruthless dictatorship of Enver Hoxha for about forty years. Charlie and his mother were separated from the rest of the family when the border between Albania and Greece was suddenly closed in the spring of 1945. After living in this hell on earth for the first ten years of his life, Charlie and his mother made a miraculous escape from Albania in October 1954. They then joined the rest of the family a year later and settled in Brockton, Massachusetts. The chain of events that followed are miraculous in their own regard. The Vietnam War was especially significant in the author's life, although he served in the Army only a short time. He found his way to graduate school at Iowa State University where he earned a master's degree in meteorology and then, with meteorologist Harvey Freese, founded a weather consulting company called Freese-Notis Weather. This process, along with raising a family in Iowa, is also fascinating in the way it came about. This hard-to-believe contrast in the author's life is appropriately titled "From Hell to Iowa."