Joe Girard was an example of a young man with perseverance and determination. Joe began his working career as a shoeshine boy. He moved on to be a newsboy for the Detroit Free Press at nine years old, then a dishwasher, a delivery boy, stove assembler, and home building contractor. He was thrown out of high school, fired from more than forty jobs, and lasted only ninety-seven days in the U.S. Army. Some said that Joe was doomed for failure. He proved them wrong. When Joe started his job as a salesman with a Chevrolet agency in Eastpointe, Michigan, he finally found his niche. Before leaving Chevrolet, Joe sold enough cars to put him in the Guinness Book of World Records as 'the world's greatest salesman' for twelve consecutive years. Here, he shares his winning techniques in this step-by-step book, including how to: o Read a customer like a book and keep that customer for life o Convince people reluctant to buy by selling them the right way o Develop priceless information from a two-minute phone call o Make word-of-mouth your most successful tool Informative, entertaining, and inspiring, HOW TO SELL ANYTHING TO ANYBODY is a timeless classic and an indispensable tool for anyone new to the sales market.
Car Sharks and Closers is a complete automobile sales training manual with only one goal - To train salespeople, Sales Managers, and Finance Managers to close sales at maximum gross profit, with the highest customer satisfaction ratings! That's it - Closing sales! Period! It's a shame to see a dealer invest a fortune on a magnificent facility, allocate enormous advertising budgets, and then struggle with outdated, unprofessional, and crude sales techniques! This book will rejuvenate and professionalize your sales team. It begins with helping new people through their training, and puts them on a fast track to success! It virtually eliminates the high turnover by preparing them for the frustrations, and helps to overcome the “mind games,” and misdirection from their peers, and the “wait and see if they make it” attitude from their trainers. This manual contains “exact” closing scripts, along with the body language so critical to their success! It also explores the psychology of why these closes work so well. The secrets of making “multiple passes” to achieve the maximum profit, while maintaining guaranteed customer satisfaction are revealed in detail. The author is a Master Closer with 30 years of perfecting these techniques with some of the largest dealerships and auto groups in the country. He has personally closed over 17,000 sales of cars, trucks and motorhomes. Having held every dealership position, from salesman to Sales Manager, Finance Manager, Closer, and owner of a multi-line dealership. He has perfected the art of closing car deals! Consider Car Sharks and Closers as a complete course for achieving your “Master's Degree” in closing car deals! Every dealership sales team must be using the same song sheet for maximum success. Even sharks hunt better when “schooled!” This book will absolutely raise your closing ratio and bottom line profit!
Have you ever wondered what separates the truly successful car salesmen (and women) from the rest? Are you curious to know the persuasive patter they use to successfully secure the sale? Are you wondering how they convince people to make the second largest purchase they are ever likely to make? Whether you're a sales professional yourself or a canny customer looking to get inside the mind of a car salesman, this book will dismantle the whole process and show you how success is simply a system and attitude.* The whole car sales process dismantled and presented piece-by-piece so you can see how it works and why. * Tips for staying sane and protecting yourself from showroom politics and bad management practice * How to sort the real prospects from downright liars to ensure your time is spent profitably and productively * A buyers guide which shows you how to get a good deal without resorting to lies
Are you in search of a new vehicle and hate the idea of not knowing if you got a good deal? Well, to relieve you from the hassles and negotiations the car dealerships implement, you need to be on a level-playing field. On January 18, 2013, Vehicle Information Resource LLC was formed to assist people in the purchase of their next vehicle. The owner of this company has over thirty years automotive experience and is now able to share the secrets the car dealerships use to negotiate their best deals. This book is not designed to bash car dealerships! It is designed to disclose the secrets the dealers will use in maximizing their profits. People hate to shop for a car because they dislike the negotiation process, the inflicted pressure to buy today, and not being familiar with the terms of leasing or purchasing a vehicle. In order for you to get the best deal, you need to know these secrets. To prepare you in getting your best deal, this book includes the negotiation skills and terminology, compares leasing versus buying, contract disclosures, advertising examples, and statements the dealers will use in selling you your next vehicle. Our intention is to get you the best deal and for you to avoid the aggravations which comes with a vehicle purchase.
We love social media for many reasons, but chief among them has to be the ability to engage directly with our friends and family. Social media is a powerful tool for keeping in contact with others. In retail sales of products and services social media can be used as a platform for nearly effortlessly talking directly to both your customers and your potential customers. In this regard social media is unmatched as a ?free? tool for marketing. Social media, when used properly helps your customer along the Path To A Sale. Welcome to Social Media Secrets for Sales!
Before buying another car, let Ray Lopez, a former swift talking, blood-sucking salesperson and author of Inside the Minds of Car Dealers give you a look under the hood of dealerships to show you every trick that will be used against you! Learn every single psychological ploy and manipulative scheme typical auto dealers employ to squeeze every last dime out of your pocket--all while you''re being sold a car you may not even want! Discover in detail the 12 crucial dos and don''ts to car buying from a seasoned insider. This comprehensive, tell-all car buying guide holds nothing back! reviews Hanford Sentinel Commentary: You and the Law: Shopping for a new car? "Now a retired car salesman, Lopez has written "Inside the Minds of Car Dealers," a book which You and the Law absolutely recommends that anyone in the market for a new car reads before stepping onto a dealer''s lot." "We were impressed by his honesty, desire to educate and protect the public, along with a terrific sense of humor, making this not only a practical, money-saving book, but also an entertaining read. "''Just how practical is the book? Beyond interesting, will it save me money?'' you might be thinking. "One of his tips was responsible for a You and the Law staff member saving close to $4,000 on a new car, while another answered the question, ''Do I trade-in or sell privately?''..." June 14, 2014 6:30 am By Dennis Beaver Hanford Sentinel Commentary: You and the Law: Shopping for a new car? May 2014: Ray Lopez was recently interviewed by ABC''s "20/20" -you can watch it the May 9 segment here. Congrats to Five Star Publications author Ray Lopez - who gave guidance to car shoppers on ABC World News with Diane Sawyer in the broadcast that aired on 11/16/2011. Video: Used Car Tactics: Former Salesman Speaks Out How do you get a car that''s safe, yet something for a great deal? USA Today quotes Ray Lopez, Five Star Publications'' author of Inside the Minds of Car Dealers as saying "buyers of the priciest luxury cars want to have all that''s available. But for more mainstream cars, expensive safety features are a very hard sell." Read the article & Ray''s book to shop smarter for your next car. USA Today Next time I step onto a dealer''s lot, I''m going armed with insider information. Inside the Minds of Car Dealers is a new book written by Ray Lopez, a former car salesman with thirty years of experience in numerous dealerships. Inside the Minds of Car Dealers is, as the title suggests, a 118-page insight into the mind of a car salesman, and contains engagingly-written explanations of what goes on behind the curtain at a car dealer, so to speak. Inside the Minds of Car Dealers offers tips on how to find a good dealer before you even leave the house, explains the head games salesmen play and how they can spot a so-called "auto expert" a mile away-and take him or her for even more money than they will the average consumer. Reading Inside the Minds of Car Dealers, I saw exactly what was going on when I bought my Miata...and my Saab...and my Escort. This book explained what the dealer was doing in each case-and how I was getting taken for every last cent each time! Lopez'' writing style is a bit heavy-handed at times, but the information contained in this volume is vital, valuable stuff that''ll make your next car buying experience a great deal less stressful. It''s $15.95 well spent. Christopher Jackson Elepent Automotive Reviews What makes someone sell you a clunker? "Inside the minds of Car Dealers: How to Buy Your Next Car without Fear" is a guide for readers who seek a psychological edge in dealing with the shifty con artists who go by the more politically correct title of car dealers. Written by a man who has played the devil, he offers much in the way of trying to decipher the thoughts on both sides of the deal and does well in arming his readers in how to get the best deal they can and avoid the toxic ones. "Inside the Minds of Car Dealers" is a must for anyone considering purchasing a new vehicle in the near future. Midwest Book Review Library Bookwatch December 2009 5 out of 5 stars A PROFESSIONAL, INFORMATIVE AND USEFUL GUIDE! In 2003, I walked into a Chevrolet showroom to purchase a new car for my daughter. As I look back now, I remember being there from opening to closing. After signing the contract and going through with the deal, I realized that I wasn''t prepared, and I could have saved a lot of money. Since that sale, I''ve read many books and did some research on how to buy a new car, or used car, and what we should know about trading in your car. In comparison to THE CAR BUYER''S BIBLE, HOW TO BUY A CAR, and BUYING A CAR FOR DUMMIES, I found "INSIDE THE MINDS OF CAR DEALERS" to be the most informative guide on this subject. If you want expert advice on buying a car, then it would be logical to obtain information from someone who spent thirty years as a car salesman, who served an estimated 2,800 customers per year. Ray Lopez worked for many top-notch leading dealerships such as Chrysler, Cadillac, and Nissan. Through the experience of his thirty year career, knowledge, and expertise, the author can educate the public on how to be a wise car buyer. I highly recommend this book to anyone who is contemplating on buying a car, or trading in your used car. The author provides excellent information that is extremely helpful in purchasing a car, or trading one in. This book is easy to read and understand, many tips are provided on how to obtain the best deal, and many crucial factors are included as to what to do, and what not to do. Did you ever go to a showroom, and buy a car that you didn''t want? Were you ever told by a salesman that you can afford to buy their car? Were you ever disrespected, or mistreated by a car salesman? Were you ever lured into a factory discount? Ever gone for a test drive, but told you can''t drive it off the lot due to insurance liability? Ray Lopez can answer these questions and many more, while showing you every trick of the trade that can be used against you, through manipulative schemes. The author reveals the biggest secrets in the car buying industry in this unique, professionally written, informative guide. "INSIDE THE MINDS OF CAR DEALERS" is something you may want to read again-and-again, before walking into that showroom as a potential buyer. You will indeed be prepared, and informed on how to become a composed car buyer. Ray Lopez encourages you to do research, includes resources of what to be aware of, and how to detect signs of being taken advantage of. By Geraldine Ahearn "Author Geri Ahearn" October 5, 2009 (Phoenix, AZ) 5.0 out of 5 stars Very Impressive Amazon Verified Purchase. I bought the book because I wanted to find out the right way to buy a car. I''m going to be ready for a new one in a few months. So I might as well start now on learning all I can about car salesmen. I can''t trust them. My goal was to buy one, read it, then buy another, and so on, as long as they had high recommendations and were reasonably priced. I figured I''d spend about $75 on 5 books. By then I could probably learn everything about how they always end up screwing you. And if it cost me $75 but saved me $1000 or more, it would be a worthwhile investment. I saw this book and I liked the title so I thought, why not? I''ll take a chance. I''m really glad I did. Inside The Minds Of Car Dealers has everything you''ll ever need to know on how to get a really good deal. There was stuff in it that I never even dreamed of that goes at the dealership. And it''s not just with the salesman. It''s with the sales manager, the way the showroom is laid out and even the dealership''s ads for salesmen! Who would''ve ever thought to start researching there first? But it does make sense. This book explains why you never want to go on the lot with an attitude like you know how to deal. I just found out why my friend ended up paying more for his Focus than I did a couple years ago. We bought ours a few days apart. He told them he knew the exact price they paid for the car and he wouldn''t pay anything over that. He ended up paying $1378 more than me. And the reason is in this book. Too bad for him the book wasn''t available back then. There''s so much great information in it and it''s so easy to read too. None of the sales lingo. Just plain English. And it uncovers even more than you''d ever expect. I''m going to read it a few more times before I get my new car. And I recommend to everyone to buy Inside The Minds Of Car Dealers. It will save you money and a lot of time. And like the title says, you can Buy Your Next Car Without Fear. By Radio Guy November 14, 2009 (Los Angeles)
How to buy a car: Dealership "Secrets" Revealed is the most up to date and relevant guide to how to buy any vehicle thousands below invoice! How to buy a car: Written by 25 year General Manager Jackson Jones, you will learn the strategies to save thousands on a new car, how to get ridiculous $$$ for your trade! How to ask for and get hidden dealer money, Hidden Finance secrets revealed, how dealership employees are paid, a step by step guide to the inner secrets of dealerships. How they make profits you don't know about. How to buy a car: This is the best guide available to teach you industry secrets. Learn how the salespeople and managers are trained to separate you from your money. Understand all the dealer pressure tactics used every day to make profits and talk you into to buying a car. All the dealer and factory advertising tricks are revealed. How to buy a car: This book is guaranteed to save you thousands. Buying a car is the second largest purchase you will ever make, educate yourself and save thousands! Jackson Jones has been training dealers on how to maximize profits for over 25 years. He has trained hundreds of managers and salespeople on secret selling systems that generated millions in profit. Learn these selling systems and generate a strategy to save thousands. This is the book the dealers never wanted to come out. All the industry secrets are revealed. Previously only dealership employees knew the secrets in this book. How to buy a car: Now, you can educate yourself with a proven strategy to save thousands on your next purchase. Understand the internet buying websites. Learn what to look for when purchasing a used car. How to sell your used car on the internet. What to expect selling your used car to the public. Every aspect of buying or selling any vehicle is covered in this book. Learn how to use your credit knowledge against the dealer. Trade-in tactics to save you money. Showroom scams revealed. You will learn how to ask for and get hidden factory money given to dealers. This is the best selling book to be offered in today's complicated car buying market.
Seminar paper from the year 2010 in the subject Business economics - Trade and Distribution, Maastricht University, language: English, abstract: The US automobile industry is a good example of an oligopoly. It consists mainly of three major firms, General Motors (GM), Ford, and Chrysler. The influence of this oligopoly can be seen in the prices and the development and introduction of new car models into the American car market. Extensive work has been done on the field of collusive behaviour in the US automobile market and moreover the introduction of the small car in the 1950s shows how the firms collude when it comes to the introduction of a new car.
Named one of 10 Best New Management Books for 2022 by Thinkers50 A Wall Street Journal Bestseller "...this guide provides readers with much more than just early careers advice; it can help everyone from interns to CEOs." — a Financial Times top title You've landed a job. Now what? No one tells you how to navigate your first day in a new role. No one tells you how to take ownership, manage expectations, or handle workplace politics. No one tells you how to get promoted. The answers to these professional unknowns lie in the unspoken rules—the certain ways of doing things that managers expect but don't explain and that top performers do but don't realize. The problem is, these rules aren't taught in school. Instead, they get passed down over dinner or from mentor to mentee, making for an unlevel playing field, with the insiders getting ahead and the outsiders stumbling along through trial and error. Until now. In this practical guide, Gorick Ng, a first-generation college student and Harvard career adviser, demystifies the unspoken rules of work. Ng distills the wisdom he has gathered from over five hundred interviews with professionals across industries and job types about the biggest mistakes people make at work. Loaded with frameworks, checklists, and talking points, the book provides concrete strategies you can apply immediately to your own situation and will help you navigate inevitable questions, such as: How do I manage my time in the face of conflicting priorities? How do I build relationships when I’m working remotely? How do I ask for help without looking incompetent or lazy? The Unspoken Rules is the only book you need to perform your best, stand out from your peers, and set yourself up for a fulfilling career.
From a leading Yale expert and serial entrepreneur, a radical, principled, and field-tested approach that identifies what’s really at stake in any negotiation and ensures you get your half—so you can focus on growing the pie. Negotiations are incredibly stressful and can bring out the worst in people. Wouldn’t it be better if there were a principled way to negotiate? Wouldn’t it be even better if there were a way to treat people fairly and get treated fairly in a negotiation? Split the Pie offers a new approach that does both—a field-tested method that reframes how negotiations play out. Barry Nalebuff, a professor at Yale School of Management, helps identify what’s really at stake in a negotiation: the “pie.” The negotiation pie is the additional value created through an agreement to work together. Seeing the relevant pie will change how you think about fairness and power in negotiation. You’ll learn how to get half the value you create, no matter your size. Filled with examples and in-depth case studies, Split the Pie is a practical and theory-based approach to negotiation. You’ll see how it helped reframe a high-stakes negotiation when Coca-Cola purchased Honest Tea, a company Barry cofounded with his former student Seth Goldman. The pie framework also works for everyday negotiations. You’ll learn how to deploy logic to determine truly equitable solutions and employ empathy to expand the pie and sell your solution. Split the Pie allows both sides to focus their energy on making the biggest possible pie—to have your pie and eat it too.
