Business Class

Business Class

Author: Jacqueline Whitmore

Publisher: Macmillan

Published: 2005-07

Total Pages: 200

ISBN-13: 9780312338091

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Whitmore takes a fresh and contemporary look at how to use good manners for career success.


Hard Landing

Hard Landing

Author: Thomas Petzinger, Jr.

Publisher: Currency

Published: 1996-12-24

Total Pages: 629

ISBN-13: 0812928350

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In this updated paperback edition of a "rich, readable, and authoritative" Fortune) book, Wall Street Journal reporter Petzinger tells the dramatic story of how a dozen men, including Robert Crandall of American Airlines, Frank Borman of Eastern, and Richard Ferris of United, battled for control of the world's airlines.


Taking the Leap

Taking the Leap

Author: Kasia Wezowski

Publisher: Nicholas Brealey

Published: 2017-10-17

Total Pages: 339

ISBN-13: 1473657512

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Taking the Leap provides relevant and practical advice from 24 well-known coaches who have built sustainable coaching businesses while doing what they love: helping people. What do the most successful coaches in the world all have in common? They all started from nothing. If you've not yet reached the level of impact and income that you want as a coach, then Taking the Leap is the handbook you have been searching for. For the first time ever, the world's top coaches are sharing their core success strategies in a groundbreaking book. With unique, original contributions from coaching legends like Marshall Goldsmith, Jack Canfield and John Demartini, this is the ultimate guide for becoming a successful coach. Practical, step-by-step business and marketing advice is merged with inspirational material about attitude and mindset. Combined, the chapters in this book add up to a rock solid recipe for building a lucrative business simply by helping others and following your passion. "Many of the people in the coaching profession are really good coaches, but they are awful business people." --Marshall Goldsmith If you're a new coach, the advice in this book will help you take your leap and build a business with confidence, following proven strategies from the best of the best. If you're an industry veteran, the success stories, techniques and advice in this book will give you renewed motivation and drive you to reach even greater heights. This book provides practical advice from 24 globally recognized coaches: MARSHALL GOLDSMITH on becoming a better businessperson JACK CANFIELD on continuous improvement KIERON SWEENEY on promoting yourself HEATHER RAMSEY on selecting a business model MARK THOMPSON on partnering with industry leaders KELVIN LIM on specialization PATRYK WEZOWSKI on scaling your business MARC STEINBERG on inner wisdom MIRNA BACUN on leveraging LinkedIn VISHEN LAKHIANI on building a visionary business RELLY NADLER on emotional intelligence DAVID TAYOR-KLAUS on self-mastery SAM MARKEWICH on passion and influence BETH MASTERMAN on honing leadership skills MELINDA FOUTS on mastering change KATHERINE MCINTOSH on following your intuition JOANN LYSIAK on creating a vision of your future CLINTON CALLAHAN on pushing your own boundaries PETER SAGE on confidence PATRICK JINKS on working with nonprofits KASIA WEZOWSKI on devolving the mindset of success JOHN DEMARTINI on creating a work-life you love ROBERTO RE on defining your unique value MELISSA TIETS on persistence


Ask the Pilot

Ask the Pilot

Author: Patrick Smith

Publisher: Penguin

Published: 2004

Total Pages: 292

ISBN-13: 9781594480041

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Though we routinely take to the air, for many of us flying remains a mystery. Few of us understand the how and why of jetting from New York to London in six hours. How does a plane stay in the air? Can turbulence bring it down? What is windshear? How good are the security checks? Patrick Smith, an airline pilot and author of Salon.com's popular column, "Ask the Pilot," unravels the secrets and tells you all there is to know about the strange and fascinating world of commercial flight. He offers: A nuts and bolts explanation of how planes fly Insights into safety and security Straight talk about turbulence, air traffic control, windshear, and crashes The history, color, and controversy of the world's airlines The awe and oddity of being a pilot The poetry and drama of airplanes, airports, and traveling abroad In a series of frank, often funny explanations and essays, Smith speaks eloquently to our fears and curiosities, incorporating anecdotes, memoir, and a life's passion for flight. He tackles our toughest concerns, debunks conspiracy theories and myths, and in a rarely heard voice dares to return a dash of romance and glamour to air travel.


World of Wanderlust

World of Wanderlust

Author: Brooke Bellamy

Publisher: Penguin Group Australia

Published: 2016-10-31

Total Pages: 315

ISBN-13: 176014343X

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What are the world’s greatest destinations? Where are the best places to travel solo? From airport fashion to road trip rules, professional traveller Brooke Saward shows us where to go, what to do and how to get that holiday feeling without even leaving home. Full of beautiful photographs that will ignite the imagination and featuring enduring favourites like Paris, New York, and London, this is the book that will inspire you to make every day an adventure.


Nine Keys to World-Class Business Process Outsourcing

Nine Keys to World-Class Business Process Outsourcing

Author: Mary Lacity

Publisher: Bloomsbury Publishing

Published: 2015-04-23

Total Pages: 265

ISBN-13: 1472918495

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Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small enterprises, including procurement, human resources, accounting and finance, sales, marketing, legal, asset management and key administrative processes. Despite this size and spread, BPO services and the ability of clients to manage their providers, are still evolving and have a mixed record. In the course of their research, the authors have found only 20% of outsourcing arrangements are world-class performers. A further 25% are 'good', 40% are 'OK' and 15% are 'poor'. This book pinpoints and describes in detail the effective practices that characterize the top global BPO performers, including Microsoft, BP, EMC and TalkTalk. The authors provide case illustrations and examples throughout of how world-class practices were generated and evolved, and how they can be applied to real life settings and problem areas.


The Oliver Wight Class A Standard for Business Excellence

The Oliver Wight Class A Standard for Business Excellence

Author: Oliver Wight International, Inc.

Publisher: John Wiley & Sons

Published: 2017-05-08

Total Pages: 182

ISBN-13: 1119404479

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The Oliver Wight Class A Standard for Business Excellence is the definitive, comprehensive statement of excellence in business today. Oliver Wight’s Class A Standard is the accumulated practice and experience of Oliver Wight Consultants around the world. It reflects the effort and achievement of thousands of client companies who have used the standard, and the benchmark capability it enables, to differentiate their business. The Seventh Edition will be the standard of business excellence for all businesses. The standard will take the reader through an understanding of business maturity and how to drive increase maturity with corresponding sustainable business benefit. Using the Oliver Wight Proven Path, a journey of “Milestones” focused on strategic priorities that drive you through a series of defined Maturity Transitions, people, behavior and processes all become more aligned and focused. Updated content will include new information on collaboration, segmentation, value chain, analytics, optimization, and planning. Please note: Previous editions of this book were titled The Oliver Wight Class A Checklist for Business Excellence.


Kiplinger's Personal Finance

Kiplinger's Personal Finance

Author:

Publisher:

Published: 1999-02

Total Pages: 132

ISBN-13:

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The most trustworthy source of information available today on savings and investments, taxes, money management, home ownership and many other personal finance topics.


Black Enterprise

Black Enterprise

Author:

Publisher:

Published: 1993-03

Total Pages: 116

ISBN-13:

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BLACK ENTERPRISE is the ultimate source for wealth creation for African American professionals, entrepreneurs and corporate executives. Every month, BLACK ENTERPRISE delivers timely, useful information on careers, small business and personal finance.