How to be a Power Connector (PB)

How to be a Power Connector (PB)

Author: Judy Robinett

Publisher: McGraw Hill Professional

Published: 2014-05-23

Total Pages: 256

ISBN-13: 007183074X

DOWNLOAD EBOOK

Create a personal "power grid" of influence to spark professional and personal success "Other people have the answers, deals, money, access, power, and influence you need to get what you want in this world. To achieve any goal, you need other people to help you do it." -- JUDY ROBINETT As anyone in business knows, strategic planning is critical to achieving long-term success. In How to Be a Power Connector, super-networker Judy Robinett argues that strategic relationship planning should be your top priority. When you combine your specific skills and talents with a clear, workable path for creating and managing your relationships, nothing will stop you from meeting your goals. With high-value connections, you'll tap into a dynamic "power grid" of influence guaranteed to accelerate your personal and professional success. Robinett uses her decades of experience connecting the world's highest achievers with one another to help you build high-value relationships. She reveals all the secrets of her trade, including proven ways to: Find and enter the best network "ecosystem" to meet your goals Reach even the most unreachable people quickly and effectively Get anyone's contact information within 30 seconds Create a "3-D connection" that adds value to multiple people at the same time Access key infl uencers through industry and community events Subtly seed conversation with information about interests and needs Use social media to your best advantage Robinett has based her methods on solid research proving that social groups begin to break up when they become larger than 150 people, and that 50 members is the optimal size for group communication. As such, she has developed what she calls the "5+50+100" method: contact your top 5 connections daily, your Key 50 weekly, and your Vital 100 monthly. this is your power grid, and it will work wonders for your career. Nothing will stop you when you learn How to Be a Power Connector. PRAISE FOR HOW TO BE A POWER CONNECTOR: "Unlike many books in this genre, this one is written by a woman who has lived it.. . . Judy Robinett offers guidance on how to form authentic relationships that bring mutual benefits." -- ADAM GRANT, Wharton professor and New York Times bestselling author of Give and Take "How to Be a Power Connector is like an MBA in networking: an advanced course in finding and developing quality relationships with the people who can make the biggest difference in your professional success." -- IVAN MISNER, founder and chairman of BNI "Talk about power! Follow Judy Robinett's logical, straightforward, and helpfully detailed advice, and you can be a 'Power Connector' yourself! Great ideas, well presented, with no ‘wasted space’ in her argument!" -- DON PEPPERS, coauthor of Extreme Trust: Honesty as a Competitive Advantage "Absolutely brilliant. A step-by-step guide to building a network that will be both invaluable to you and just as valuable to those whose lives you will now have the opportunity to touch. I can't imagine a more powerful book for one who truly desires to be a Power Connector." -- BOB BURG, coauthor of The Go-Giver and author of Adversaries into Allies "In the C-Suite or in your personal life everything comes down to the quality of your relationships. Judy's book helps you attract and maintain the relationships that will get you what you want most. Be a super connector now!" -- JEFFREY HAYZLETT, TV host and bestselling author of Running the Gauntlet


Managing Customer Experience and Relationships

Managing Customer Experience and Relationships

Author: Don Peppers

Publisher: John Wiley & Sons

Published: 2022-04-19

Total Pages: 517

ISBN-13: 1119815347

DOWNLOAD EBOOK

Every business on the planet is trying to maximize the value created by its customers Learn how to do it, step by step, in this newly revised Fourth Edition of Managing Customer Experience and Relationships: A Strategic Framework. Written by Don Peppers and Martha Rogers, Ph.D., recognized for decades as two of the world's leading experts on customer experience issues, the book combines theory, case studies, and strategic analyses to guide a company on its own quest to position its customers at the very center of its business model, and to "treat different customers differently." This latest edition adds new material including: How to manage the mass-customization principles that drive digital interactions How to understand and manage data-driven marketing analytics issues, without having to do the math How to implement and monitor customer success management, the new discipline that has arisen alongside software-as-a-service businesses How to deal with the increasing threat to privacy, autonomy, and competition posed by the big tech companies like Facebook, Amazon, and Google Teaching slide decks to accompany the book, author-written test banks for all chapters, a complete glossary for the field, and full indexing Ideal not just for students, but for managers, executives, and other business leaders, Managing Customer Experience and Relationships should prove an indispensable resource for marketing, sales, or customer service professionals in both the B2C and B2B world.


Strategic Partnerships

Strategic Partnerships

Author: Robert Wallace

Publisher: Kaplan Publishing

Published: 2004-09-07

Total Pages: 0

ISBN-13: 9781607140603

DOWNLOAD EBOOK

Build long-term success though mutually beneficial relationships with larger business entities. An estimated 20,000 corporate alliances have been formed worldwide over the past two years. Such strategic alliances can provide business owners with long-term security, new revenue channels, and, often, the anchor needed to maintain stability in otherwise turbulent waters. A successful joint venture can open the door to a world of future partnership opportunities, says renowned entrepreneur Robert Wallace. In Strategic Partnerships: An Entrepreneur's Guide to Joint Ventures andAlliances, he outlines a framework business owners can use to conceive, develop, and execute such relationships between themselves and larger organizations. Based on the author's 20 years of field research, readers will learn how to: * Evaluate the suitability of a potential joint venture partner. * Establish relationship boundaries to define how partnering companies can work together through processes and complications. * Keep relationships fun, exciting, and profitable. * Properly and legally bring joint venture arrangements to a close. Most chapters conclude with a case study of a business illustrating the chapter topic, along with an interview with an executive from a major corporation. The stories and interviews give readers real-life takeaways that they can relate and apply to their own situations, providing them with a specific tool to move forward in their development. Robert Wallace is a longtime entrepreneur sought after for his expertise in engineering, telecommunications, systems development, business development, intrapreneurship, and entrepreneurship. He is the founder and chairman of a minority-owned IT consulting firm, and of a Web portal fostering the development of minority and women entrepreneurs. In 2000, Wallace was selected as the only small business member of the GE Center for Financial Learning Advisory Board.


Connected Strategy

Connected Strategy

Author: Nicolaj Siggelkow

Publisher: Harvard Business Press

Published: 2019-04-30

Total Pages: 158

ISBN-13: 1633697010

DOWNLOAD EBOOK

Business Models for Transforming Customer Relationships What if there were a way to turn occasional, sporadic transactions with customers into long-term, continuous relationships--while simultaneously driving dramatic improvements in operational efficiency? What if you could break your existing trade-offs between superior customer experience and low cost? This is the promise of a connected strategy. New forms of connectivity--involving frequent, low-friction, customized interactions--mean that companies can now anticipate customer needs as they arise, or even before. Simultaneously, enabled by these technologies, companies can create new business models that deliver more value to customers. Connected strategies are win-win: Customers get a dramatically improved experience, while companies boost operational efficiency. In this book, strategy and operations experts Nicolaj Siggelkow and Christian Terwiesch reveal the emergence of connected strategies as a new source of competitive advantage. With in-depth examples from companies operating in industries such as healthcare, financial services, mobility, retail, entertainment, nonprofit, and education, Connected Strategy identifies the four pathways--respond-to-desire, curated offering, coach behavior, and automatic execution--for turning episodic interactions into continuous relationships. The authors show how each pathway creates a competitive advantage, then guide you through the critical decisions for creating and implementing your own connected strategies. Whether you're trying to revitalize strategy in an established company or disrupt an industry as a startup, this book will help you: Reshape your connections with your customers Find new ways to connect with existing suppliers while also activating new sources of capacity Create the right revenue model Make the best technology choices to support your strategy Integrating rich examples, how-to advice, and practical tools in the form of "workshop chapters" throughout, this book is the ultimate resource for creating competitive advantage through connected relationships with your customers and redefined connections in your industry.


Born to Build

Born to Build

Author: Jim Clifton

Publisher: Gallup Press

Published: 2018-05-08

Total Pages: 256

ISBN-13: 9781595621276

DOWNLOAD EBOOK

People will ask you throughout your life, “Where do you work?” and “What do you do?” They never ask you, “What are you building?” When conversations change to “What are you building?” the world will change. Written for anyone trying to figure out how to make the most of their lives, Born to Build seeks to inspire entrepreneurs and ambitious, self-motivated people to build something that will change the world. A builder’s venture could be a small business that grows into a mammoth enterprise, a thriving new division in an existing company, a nonprofit, a social enterprise, a church, a school — anything that creates economic growth and makes a lasting impact on society. Born to Build is written by Gallup Chairman and CEO Jim Clifton and Sangeeta Badal, Ph.D., Principal Scientist for Gallup’s Entrepreneurship and Job Creation initiative, and is grounded in years of research. This book goes beyond the conventional economics-based business training and instead offers a uniquely psychological approach to venture building. It gives readers the tools and techniques they need to understand who they are, what motivates them and what they can build — and how. By following the practical steps in Born to Build, readers will have the tools to build a sustainable and profitable venture of any size from scratch. Central to the book is a code that allows readers to take Gallup’s Builder Profile 10 (BP10) assessment, which identifies their innate talents and motivations and shows them how to make the most of their talents to build a successful enterprise.


Strategic Connections

Strategic Connections

Author: Anne Baber

Publisher: AMACOM

Published: 2015-01-07

Total Pages: 270

ISBN-13: 0814434975

DOWNLOAD EBOOK

Unveiling eight indispensable competencies for the new Network-Oriented Workforce, Strategic Connections provides practical advice anyone can use for building better, more productive business relationships. Smartphones, social media, and the Internet can only get a professional so far. At some point, the success of an organization will depend on face-to-face relationships, which means the isolated employees trying to do everything virtually will at some point have to fall back on the tried-and-true, essential skill of relationship building if they are going to survive in today’s increasingly collaborative workforce. You will discover how to: Commit to a positive, proactive networking mindset Earn trust Boost their social acumen and increase their likeability Master conversational skills and deepen interactions Employ storytelling to make communications memorable Businesses don’t have to look very far to find employees with a strong presence in the different social networks. If you want to stand out and make yourself invaluable to your organization, focus on making your presence known in the company’s physical networks.


Emergent Strategy

Emergent Strategy

Author: adrienne maree brown

Publisher: AK Press

Published: 2017-03-20

Total Pages: 210

ISBN-13: 1849352615

DOWNLOAD EBOOK

In the tradition of Octavia Butler, here is radical self-help, society-help, and planet-help to shape the futures we want. Change is constant. The world, our bodies, and our minds are in a constant state of flux. They are a stream of ever-mutating, emergent patterns. Rather than steel ourselves against such change, Emergent Strategy teaches us to map and assess the swirling structures and to read them as they happen, all the better to shape that which ultimately shapes us, personally and politically. A resolutely materialist spirituality based equally on science and science fiction: a wild feminist and afro-futurist ride! adrienne maree brown, co-editor of Octavia’s Brood: Science Fiction from Social Justice Movements, is a social justice facilitator, healer, and doula living in Detroit.


Strategic Relationships at Work (PB)

Strategic Relationships at Work (PB)

Author: Wendy Murphy

Publisher: McGraw Hill Professional

Published: 2014-07-04

Total Pages: 289

ISBN-13: 0071824782

DOWNLOAD EBOOK

THE MUST-HAVE GUIDE TO MENTORING For managers. For entry level. For executives. For entrepreneurs. For everyone. With job mobility increasing, globalization expanding, and technology advancing, you need more than a steady job and a solid network to keep your career on track. You need mentors--to learn and to grow--whether you're just starting out, are firmly established, or at the top of your profession. Everyone has something to learn, and everyone has something to teach. Introducing Strategic Relationships at Work: The first comprehensive mentoring guide written specifically for 21st-century career building, this entrepreneurial approach to work relationships addresses the key issues of our time: Job Mobility: How to make personal connections you can transfer from job to job Globalization: What you can learn from new mentors in a larger global context Technology: How to engage with the latest advances in social media and technology Pace of Change: What you can do to keep up--with a little help from your friends Using simple tools and proven strategies, this essential guide shows you how to leverage the relationships you already have to map out a new developmental network that grows with your career. You'll learn the secrets of companies with excellent developmental cultures, including IBM, Procter & Gamble, Sodexo, and KPMG. You'll discover the most effective ways to develop new talent in your workplace through formal programs that leverage mentors, sponsors, coaches, reverse mentors, and mentoring circles. You'll learn how leaders create work cultures where both formal and informal mentoring thrive. And you'll find handy charts and checklists to assess your work, your relationships, and your career path. MENTORING FOR THE NEW MILLENNIUM Whether you plan to move in and out of the workforce, make lateral or nontraditional career moves, or simply want to learn or teach new skills, Strategic Relationships at Work will help you take control of your destiny--and build the career or company that you envision. This powerful guide helps you leverage your interpersonal skills using the most effective tools available. You'll find ready-to-use checklists and worksheets, self-assessments, refl ective exercises, graphs, charts, and other visual tools to map out your own personal network of developers inside and outside of work. This is how you build a career that grows along with you. This is Strategic Relationships at Work. "Receiving and providing mentoring are crucial for professional growth at any age, but too often we leave these learning opportunities to chance. This much-needed book offers a smart, practical plan for taking charge of our own development by building authentic relationships throughout our careers." -- JOHN R. RYAN, President and CEO, Center for Creative Leadership "Murphy and Kram show us why you can't go it alone--no matter how talented or hardworking you are--and that the best route to cultivating great mentors is learning to be a great mentee." -- SHEILA HEEN, coauthor of Thanks for the Feedback and Difficult Conversations "A perennial resource for people at all phases of their careers." -- RANDY EMELO, President and CEO, Triple Creek River "Life is tough enough--make it easier by reading this book and following the authors' insights." -- RICHARD BOYATZIS, PhD, coauthor of Primal Leadership