ePDF and ePUB available Open Access under CC-BY-NC-ND licence. How can public services and social interventions create and sustain good outcomes for the populations they serve? Building on research in public health, social epidemiology and the social determinants of health, this book presents complexity theory as an alternative basis for an outcome-oriented public management praxis. It takes a critical approach towards New Public Management and provides new conceptual inroads for reappraising public management in theory and practice. It advances two practical approaches: Human Learning Systems (a model for public service reform) and Learning Partnerships (a model for research and academic engagement in complex settings). With up-to-date and extensive discussions on public service reform, this book provides practical and action-oriented guidance for a radical change of course in management and governance.
Silver Award Winner -- Nonfiction Authors Association Book Awards Stress and our overloaded brains are two of the underlying causes creating conflict, tension, and drama in the workplace. They also result in poor decision making and less-than-optimal thinking by leaders at all levels of the workforce. Daily juggling of data, reports, email, meetings, decisions, and way too much information has leaders operating in "mind full" modes. This is not good. A more effective method is to make decisions in a mindful mode, a skill that can be learned. As a leader, the decisions you make and execute shape the lives of team members, colleagues, direct reports, customers, suppliers, and the communities in which you operate and live. Unfortunately, the majority of leaders are unaware of how stress, multitasking, and overtaxed brains trigger poor decisions, thinking, and outcomes. This book will help readers become more cognizant of when stress is triggering them toward poor decision making. It will also help leaders become more aware of the many benefits that mindfulness practices will bring to their decision-making and thinking capabilities. Key topics include: How stress leads to poor decision making The impact and benefits of mindfulness for leaders Steps for reducing stress Techniques for shifting into mindfulness at work and elsewhere Brain facts and myths Tips for improving brain health Mindfulness techniques that can be used at work and elsewhere Mindfulness meditation techniques that can be used at work and elsewhere Additionally, Better Decisions. Better Thinking. Better Outcomes. delves into some of the latest neuroscience research on the steps that all of us can take to protect our brains and manage the health of our brains well into our elderly years. Unfortunately, we are entering an era when increasing dementia, Alzheimer's disease and stroke are going to hit individuals, families, and society hard. Current estimates predict the United States will see a 60% increase in Alzheimer's disease and other forms of dementia by 2030 from today's already staggering levels. Fortunately, using the techniques and tips in this book, such an increase is preventable. But only if the right actions are taken now, by you, your family members, your work colleagues, and everyone else. By helping ourselves, and one another, take the proper steps to enhance brain health, we can reduce the financial costs to society - and the brutal emotional costs to families - of dementia and Alzheimer's disease. This book shares some of the new scientific research that shows how mindfulness, stress relief and management techniques, meditation, and better dietary habits could slow and even postpone the debilitating effects of dementia and Alzheimer's disease. You will also learn about new neuroscientific studies showing that neuroplasticity -- the ability to grow neuronal connectivity across the brain -- can continue well into our 70s. The techniques described in this book will help you make better decisions and improve your thinking prowess. They will also result in you becoming a less stressed and far healthier person. Those are four great outcomes that will benefit you immediately, and for years to come.
This report analyses the institutional and strategic framework for public administration reform in the Palestinian Authority. It includes recommendations for improving this framework as well as the co-ordination mechanisms, systems, and processes for public administration reform.
This Forum on Tax Administration study provides inspiration and guidance to revenue bodies wishing to explore the potential for improving outcomes, reducing costs, improving services and generating other benefits by engaging and involving SME taxpayers and stakeholders.
Many Americans believe that people who lack health insurance somehow get the care they really need. Care Without Coverage examines the real consequences for adults who lack health insurance. The study presents findings in the areas of prevention and screening, cancer, chronic illness, hospital-based care, and general health status. The committee looked at the consequences of being uninsured for people suffering from cancer, diabetes, HIV infection and AIDS, heart and kidney disease, mental illness, traumatic injuries, and heart attacks. It focused on the roughly 30 million-one in seven-working-age Americans without health insurance. This group does not include the population over 65 that is covered by Medicare or the nearly 10 million children who are uninsured in this country. The main findings of the report are that working-age Americans without health insurance are more likely to receive too little medical care and receive it too late; be sicker and die sooner; and receive poorer care when they are in the hospital, even for acute situations like a motor vehicle crash.
Updating the classic first edition of The Heart and Soul of Change, editors Duncan, Miller, Wampold, and Hubble, have created a new and enriched volume that presents the most recent research on what works in therapeutic practice, a thorough analysis of this research, and practical guidance on how a therapist can truly deliver what works in therapy. This volume examines the common factors underlying effective psychotherapy and brings the psychotherapist and the client-therapist relationship back into focus as key determinants of psychotherapy outcome. The second edition of The Heart and Soul of Change also demonstrates the power of systematic client feedback to improve effectiveness and efficiency and legitimize psychotherapy services to third party payers. In this way, psychotherapy is implemented one person at a time, based on that unique individuals perceptions of the progress and fit of the therapy and therapist. Readers familiar with the first edition will encounter the same pragmatic focus but with a larger breadth of coveragethis edition adds chapters on both youth psychotherapy and substance abuse treatment. Through reading The Heart and Soul of Change, Second Edition: Delivering What Works in Therapy clinicians of varied levels of experience will improve their understanding of what is truly therapeutic in the diverse forms of psychotherapy practiced today.
This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.
Organized around specific psychological disorders, this important work brings together leading scientist-practitioners to present strategies for maximizing the benefits of cognitive-behavioral therapy (CBT). Described are effective ways not only to overcome frequently encountered treatment obstacles, but also to help people stay well once therapy has ended. Tightly edited chapters provide clear recommendations for adapting standard treatment protocols for tough-to-treat patients; enhancing motivation and homework compliance; dealing with common comorbidities; complementing CBT with other approaches; and targeting the factors that contribute to relapse and recurrence.
