Ask the Pilot
Ask the Pilot

Author: Patrick Smith

Publisher: Penguin

Published: 2004

Total Pages: 292

ISBN-13: 9781594480041

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Though we routinely take to the air, for many of us flying remains a mystery. Few of us understand the how and why of jetting from New York to London in six hours. How does a plane stay in the air? Can turbulence bring it down? What is windshear? How good are the security checks? Patrick Smith, an airline pilot and author of Salon.com's popular column, "Ask the Pilot," unravels the secrets and tells you all there is to know about the strange and fascinating world of commercial flight. He offers: A nuts and bolts explanation of how planes fly Insights into safety and security Straight talk about turbulence, air traffic control, windshear, and crashes The history, color, and controversy of the world's airlines The awe and oddity of being a pilot The poetry and drama of airplanes, airports, and traveling abroad In a series of frank, often funny explanations and essays, Smith speaks eloquently to our fears and curiosities, incorporating anecdotes, memoir, and a life's passion for flight. He tackles our toughest concerns, debunks conspiracy theories and myths, and in a rarely heard voice dares to return a dash of romance and glamour to air travel.

Flying with Confidence
Flying with Confidence

Author: Captain Steve Allright

Publisher: Random House

Published: 2013-03-07

Total Pages: 226

ISBN-13: 1448118980

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Does the thought of flying fill you with dread? Do panic attacks leave you feeling scared and vulnerable? If so, this book could change your life. Written by top flying experts from British Airways’ Flying with Confidence course, this reassuring guide explains everything you need to know about air travel alongside techniques for feeling confident and in control from take off to landing. In easy-to-follow sections, you'll learn how to recognise cabin noises, manage turbulence and fly in bad weather conditions. As your knowledge grows, so will your confidence, with the fear of the unknown removed. · Takes the terror out of common flight fears · Includes techniques for controlling anxiety, claustrophobia and panic · Will help you feel safe, calm and secure when you next take to the skies.

Improving the Airport Customer Experience
Improving the Airport Customer Experience

Author: Bruce J. Boudreau

Publisher:

Published: 2016

Total Pages: 230

ISBN-13: 9780309375580

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"TRB's Airport Cooperative Research Program (ACRP) Report 157: Improving the Airport Customer Experience documents notable and emerging practices in airport customer service management that increase customer satisfaction, recognizing the different types of customers (such as passengers, meeters and greeters, and employees) and types and sizes of airports. It also identifies potential improvements that airports could make for their customers." -- Publisher's description

National Airspace System longterm capacity planning needed despite recent reduction in flight delays.
National Airspace System longterm capacity planning needed despite recent reduction in flight delays.

Author:

Publisher: DIANE Publishing

Published: 2001

Total Pages: 64

ISBN-13: 1428948945

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In recent years, airline flight delays have been among the most vexing problems in the national transportation system. They reached unprecedented levels in 2000, when one flight in four was delayed. Although bad weather has historically been the main cause of delays, a growing reason has been the inability of the nations air transport system to efficiently absorb all of the aircraft trying to use limited airspace or trying to take off or land at busy airports. Recent events most notably the terrorist attacks on buildings in New York City and Washington, D.C., using hijacked airliners, and the economic slowdown that preceded these attacks have changed the extent of the delay problem, at least for the short term. With many airlines cutting their flights by 20 percent or more, the air transport system is having less difficulty absorbing the volume of flights. Whether the volume of flights will continue at these lowered levels is unknown. However, it is likely that a more robust economy and less public apprehension about flying will lead to renewed demands on the air transport system. If so, concerns about delays and the actions being taken to address them may once again command national attention.

Cockpit Confidential
Cockpit Confidential

Author: Patrick Smith

Publisher: Sourcebooks, Inc.

Published: 2018-06-05

Total Pages: 378

ISBN-13: 1492663972

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NEW YORK TIMES BESTSELLER A fascinating fear of flying book from a commercial airline pilot and author of the popular website askthepilot.com. For millions of people, travel by air is a confounding, uncomfortable, and even frightening experience. When you go behind the scenes, however, you can see that the grand theater of air travel is actually fascinating. From the intricate design of airport architecture to the logistics of inflight service, here is everything you need to know about flying. Commercial airlines like to hide the truth from customers and do nothing to comfort nervous fliers. And what's scarier than the unknown? In this aviation book, pilot Patrick Smith breaks down that barrier and tells you everything you need to know about flying, including: How planes fly, and a revealing look at the men and women who fly them Straight talk on turbulence, pilot training, and safety The real story on delays, congestion, and the dysfunction of the modern airport The myths and misconceptions of cabin air and cockpit automation Terrorism in perspective, and a provocative look at security Airfare, seating woes, and the pitfalls of airline customer service The true colors and cultures of the airlines we love to hate Cockpit Confidential is a thoughtful, funny, and at times deeply personal look into the strange and misunderstood world of commercial flying. If you liked other books about airplanes for adults, including Soar by Tom Bunn or Skyfaring, you'll find reassurance, humor, and guidance in Cockpit Confidential. "Anyone remotely afraid of flying should read this book, as should anyone who appreciates good writing and great information." —The New York Times, on ASK THE PILOT "Patrick Smith is extraordinarily knowledgeable about modern aviation...the ideal seatmate, a companion, writer and explorer." —Boston Globe