Benchmarking and Comparative Meeasurement for Effective Performance Management by Transportation Agencies
Author:
Publisher:
Published: 2019
Total Pages: 148
ISBN-13: 9780309480109
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A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry
Author: Paul Ryus
Publisher: Transportation Research Board
Published: 2010
Total Pages: 122
ISBN-13: 0309154820
DOWNLOAD EBOOKTRB's Transit Cooperative Research Program (TCRP) Report 141: A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry explores the use of performance measurement and benchmarking as tools to help identify the strengths and weaknesses of a transit organization, set goals or performance targets, and identify best practices to improve performance.
Measuring Performance in Public and Nonprofit Organizations
Author: Theodore H. Poister
Publisher: John Wiley & Sons
Published: 2008-03-11
Total Pages: 315
ISBN-13: 047036517X
DOWNLOAD EBOOKIn recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. Read a Charity Channel review: http://charitychannel.com/publish/templates/?a=36&z=25
Performance Measures to Improve Transportation Systems
Author:
Publisher: Transportation Research Board
Published: 2005
Total Pages: 155
ISBN-13: 0309094178
DOWNLOAD EBOOKU.S. and International Approaches to Performance Measurement for Transportation Systems
Author:
Publisher: Transportation Research Board
Published: 2008
Total Pages: 168
ISBN-13: 0309126045
DOWNLOAD EBOOK"These proceedings contain a summary of the Transportation Research Board conference on U.S. and international approaches to performance measurement for transportation systems that was conducted on September 9-12, 2007, at the Arnold and Mabel Beckman Center of the National Academies in Irvine, California. The theme for this third in a series of international conferences, Better Decisions and Better Communication, was selected to highlight opportunities for and experiences in using performance measurement as a strategic tool to better communicate goals and objectives and results to a wide range of stakeholder groups. Presentations highlighted cases in which performance measures have proved useful in guiding resource allocation decisions, improving day-to-day operations, establishing and demonstrating agency competency and accountability and, in some instances, making the case for more resources. The conference consisted of five plenary sessions, each followed by a series of corresponding, concurrent breakout sessions. The topics of the five plenary sessions were Performance Measures as an Organizational Management Tool to Establish Accountability, Communicating Performance Results Effectively to Your Customers, Data and Tools, Hot Topics (addressing the use of performance measures to gauge the effectiveness of tolling and congestion pricing and other innovative transportation strategies to address sustainability and safety issues), and Performance-Based Contracting and Measuring Project Delivery. Three resource papers were developed for the conference. The conference attracted 180 participants from Canada, Denmark, Germany, Italy, Japan, Mexico, Sweden, the United Kingdom, and the United States and featured 70 transportation specialists offering real-world expertise, from the application of performance metrics to case studies drawn from six countries. This range of experiences provided attendees with a comprehensive overview of the performance measurement techniques and approaches being applied to transportation systems in the United States and abroad."--Pub. desc.
Transportation Performance Management
Author:
Publisher: Transportation Research Board National Research
Published: 2010
Total Pages: 60
ISBN-13:
DOWNLOAD EBOOKThis guidebook provides insights from selected transportation agencies who are successfully integrating transportation performance management programs into a range of key decision-making processes in order to improve their effectiveness and transparency. This guidebook will assist transportation agency staff challenged with turning performance data into meaningful information that will influence agency decisions and actions. It should be of immediate use to those who have mastered the basics of performance measurement but who will benefit from a deeper understanding of what similar organizations have done in order to successfully integrate these systems into key decision-making processes.
Measuring Performance Among State DOTs
Author:
Publisher: AASHTO
Published: 2006
Total Pages: 70
ISBN-13: 156051339X
DOWNLOAD EBOOKManaging and Measuring Performance in Public and Nonprofit Organizations
Author: Theodore H. Poister
Publisher: John Wiley & Sons
Published: 2014-08-28
Total Pages: 454
ISBN-13: 1118958551
DOWNLOAD EBOOKNew edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.
Performance Measurement of Transportation Systems
Author:
Publisher: Transportation Research Board
Published: 2013
Total Pages: 118
ISBN-13: 0309286697
DOWNLOAD EBOOKEach track consisted of a plenary session followed by three concurrent breakout sessions. These proceedings follow the conference format, with the plenary sessions and the breakout sessions for each of the five tracks presented in chronological order. The breakout sessions and the closing session gave participants the opportunity to provide ideas and suggestions on further research, technology transfer, and training. Research topics identified for potential consideration are listed in the section on concluding remarks. The conference also featured an interactive poster session. Summaries provided by the poster authors are presented in Appendix A. The conference attracted 130 participants from Canada, Germany, Japan, the Netherlands, South Africa, and the United States, and featured transportation specialists who offered real-world expertise on the application of performance metrics and case studies.
