Behavioral Public Performance
Behavioral Public Performance

Author: Oliver James

Publisher: Cambridge University Press

Published: 2020-06-25

Total Pages: 166

ISBN-13: 1108787371

DOWNLOAD EBOOK

A revolution in the measurement and reporting of government performance through the use of published metrics, rankings and reports has swept the globe at all levels of government. Performance metrics now inform important decisions by politicians, public managers and citizens. However, this performance movement has neglected a second revolution in behavioral science that has revealed cognitive limitations and biases in people's identification, perception, understanding and use of information. This Element introduces a new approach - behavioral public performance - that connects these two revolutions. Drawing especially on evidence from experiments, this approach examines the influence of characteristics of numbers, subtle framing of information, choice of benchmarks or comparisons, human motivation and information sources. These factors combine with the characteristics of information users and the political context to shape perceptions, judgment and decisions. Behavioral public performance suggests lessons to improve design and use of performance metrics in public management and democratic accountability.

The Handbook of Public Sector Communication
The Handbook of Public Sector Communication

Author: Vilma Luoma-aho

Publisher: John Wiley & Sons

Published: 2020-03-24

Total Pages: 517

ISBN-13: 111926314X

DOWNLOAD EBOOK

A multidisciplinary collection on global public entity strategic communication Research into public sector communication investigates the interaction between public and governmental entities and citizens within their sphere of influence. Today’s public sector organizations are operating in environments where people receive their information from multiple sources. Although modern research demonstrates the immense impact public entities have on democracy and societal welfare, communication in this context is often overlooked. Public sector organizations need to develop “communicative intelligence” in balancing their institutional agendas and aims of public engagement. The Handbook of Public Sector Communication is the first comprehensive volume to explore the field. This timely, innovative volume examines the societal role, environment, goals, practices, and development of public sector strategic communication. International in scope, this handbook describes and analyzes the contexts, policies, issues, and questions that shape public sector communication. An interdisciplinary team of leading experts discusses diverse subjects of rising importance to public sector, government, and political communication. Topics include social exchange relationships, crisis communication, citizen expectations, measuring and evaluating media, diversity and inclusion, and more. Providing current research and global perspectives, this important resource: Addresses the questions public sector communicators face today Summarizes the current state of public sector communication worldwide Clarifies contemporary trends and practices including mediatization, citizen engagement, and change and expectation management Addresses global challenges and crises such as corruption and bureaucratic roadblocks Provides a framework for measuring communication effectiveness Requiring minimal prior knowledge of the field, The Handbook of Public Sector Communication is a valuable tool for academics, students, and practitioners in areas of public administration, public management, political communication, strategic and organizational communication, and related fields such as political science, sociology, marketing, journalism, and globalization studies.

Behavioral Public Economics
Behavioral Public Economics

Author: Shinji Teraji

Publisher:

Published: 2021-09-27

Total Pages: 232

ISBN-13: 9780367362409

DOWNLOAD EBOOK

Behavioral Public Economics shows how standard public economics can be improved using insights from behavioral economics. Public economics typically lists four market failures that may justify government intervention in markets --imperfect competition (or natural monopoly), externalities, public goods, and asymmetric information. Under the rational choice paradigm ('agents choose what is best for them'), public economics has examined the welfare effects of policy. Recent research in behavioral economics highlights a fifth market failure --individuals may make mistakes in pursuing their own well-being. This book calls for a rethinking of assumptions of individual behavior and provides a good foundation for public economic theory. Key Features: 1. Introduces behavioral perspectives into public economics. 2. Explains why economic incentives often undermine social preferences. 3. Reveals that social incentives matter for public policy. The book will began invaluable resource for researchers and postgraduate students in public economics, behavioral economics, and public policy.

Experiments in Public Management Research
Experiments in Public Management Research

Author: Oliver James

Publisher: Cambridge University Press

Published: 2017-07-27

Total Pages: 549

ISBN-13: 110716205X

DOWNLOAD EBOOK

An overview of experimental research and methods in public management, and their impact on theory, research practices and substantive knowledge.

The Public Productivity and Performance Handbook
The Public Productivity and Performance Handbook

Author: Marc Holzer

Publisher: Routledge

Published: 2021-07-26

Total Pages: 550

ISBN-13: 1000402193

DOWNLOAD EBOOK

A productive society is dependent upon high-performing government. This third edition of The Public Performance and Productivity Handbook includes chapters from leading scholars, consultants, and practitioners to explore all of the core elements of improvement. Completely revised and focused on best practice, the handbook comprehensively explores managing for high performance, measurement and analysis, costs and finances, human resources, and cutting-edge organizational tools. Its coverage of new and systematic management approaches and well-defined measurement systems provides guidance for organizations of all sizes to improve productivity and performance. The contributors discuss such topics as accountability, organizational effectiveness after budget cuts, the complementary roles of human capital and “big data,” and how to teach performance management in the classroom and in public organizations. The handbook is accompanied by an online companion volume providing examples of performance measurement and improvement manuals across a wide variety of public organizations. The Public Performance and Productivity Handbook, Third Edition, is required reading for all public administration practitioners, as well as for students and scholars interested in the state of the public performance and productivity field.

Frontier Research in Behavioral Public Administration
Frontier Research in Behavioral Public Administration

Author: Zhixia Chen

Publisher: Springer Nature

Published: 2023-02-13

Total Pages: 163

ISBN-13: 9811699178

DOWNLOAD EBOOK

This book mainly summarizes and analyzes the advanced research progress in the field of behavioral public administration, and also looks forward to the future of related academic research. It helps readers to quickly grasp the frontiers and latest developments in the field of behavioral public administration. It is benefit for readers to learn the hot topics, issues, and research methods, improving their research ability. It not only includes the frontier progress in western culture but also includes the researches in China.

Behavioral Public Economics
Behavioral Public Economics

Author: Shinji Teraji

Publisher: Taylor & Francis

Published: 2021-09-26

Total Pages: 219

ISBN-13: 1000456455

DOWNLOAD EBOOK

Behavioral Public Economics shows how standard public economics can be improved using insights from behavioral economics. Public economics typically lists four market failures that may justify government intervention in markets—imperfect competition (or natural monopoly), externalities, public goods, and asymmetric information. Under the rational choice paradigm (‘agents choose what is best for them’), public economics has examined the welfare effects of policy. Recent research in behavioral economics highlights a fifth market failure—individuals may make mistakes in pursuing their own well-being. This book calls for a rethinking of assumptions of individual behavior and provides a good foundation for public economic theory. Key features: Introduces behavioral perspectives into public economics. Explains why economic incentives often undermine social preferences. Reveals that social incentives matter for public policy. This book will be an invaluable resource for researchers and postgraduate students in public economics, behavioral economics, and public policy.

Governance and Performance Management in Public Universities
Governance and Performance Management in Public Universities

Author: Eugenio Caperchione

Publisher: Springer Nature

Published: 2022-01-07

Total Pages: 220

ISBN-13: 3030856984

DOWNLOAD EBOOK

This edited volume contributes to the ongoing research and practice on applying performance management to university governance. A comparative approach and international perspective of the issue is provided through extensive use of case studies and empirical findings. A specific focus is also placed on using performance governance applied to higher education institutions' Third Mission, and on enhancing decision makers’ ability to frame dynamic complexity. In this regard, specific attention is devoted to analyzing the cause-and-effect relationships in affecting public outcomes. This also includes managing trade-offs in both time and space, and detecting and counteracting unintended behavioral effects from the use of formal systems focused on quantitative measures for performance assessment.