Baldrige Award Winning Quality - 14th Edition
Baldrige Award Winning Quality - 14th Edition

Author: Mark Graham Brown

Publisher: CRC Press

Published: 2005-04-08

Total Pages: 390

ISBN-13: 9781563273209

DOWNLOAD EBOOK

The Baldrige criteria have been updated and finely tuned for 2005. Reflecting recent events, the new criteria include a focus on an organization's business ethics and governance systems. It asks how a company plans to stay operational during an emergency event, such as a terrorist act or a natural disaster. In total, there are now 33 Areas to address in the 2005 criteria, including an increased focus on leadership, strategic planning, measurement, analysis, knowledge management, process management and business results. The new 14th edition of the Baldrige Award Winning Quality addresses these changes for 2005 and helps you understand what the criteria are. Written in an easy-to-read format by one of the best-known authorities on the Baldrige criteria, Mark Graham Brown, it continues to be the most recognized reference in the field. The book provides a clear and concise explanation on how to prepare for a site visit, its purpose, what the Baldrige examiner looks for, and the questions typically asked during a visit.

Baldrige Award Winning Quality
Baldrige Award Winning Quality

Author: Mark Graham Brown

Publisher: CRC Press

Published: 2017-07-27

Total Pages: 406

ISBN-13: 1040081967

DOWNLOAD EBOOK

The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet com

Baldrige Award Winning Quality - 16th Edition
Baldrige Award Winning Quality - 16th Edition

Author: Mark Graham Brown

Publisher: CRC Press

Published: 2007-03-26

Total Pages: 390

ISBN-13: 9781563273643

DOWNLOAD EBOOK

Now in its 16th edition, this volume is the most widely used and recognized guide to the Malcolm Baldrige National Quality Award. The 2007 Criteria now includes 18 questions, one for each of the Baldrige Criteria Items. Significant changes in the 2007 award include a stronger emphasis on— · Leadership, which now includes a focus on performance measures and their use by senior leaders; · Measurement, Analysis, and Knowledge,with a focus on needs for management of information and information technology · Workforce Focus, redesigned around workforce engagement and the workforce environment · Customer and Market Focus, with a focus on the voice of the customer · Process Management, redesigned around work systems, core competencies, and work processes Strategic Planning, with a focus on innovation, strategic advantages, and resource needs to accomplish strategic objectives · Results, aligned with the above categories to ensure the measurement of important and appropriate results This definitive reference for helping companies achieve world-class results is the only book on the Baldrige Criteria to detail, in simple and straightforward language, every category, examination item, and required area.

Baldrige Award Winning Quality -- 17th Edition
Baldrige Award Winning Quality -- 17th Edition

Author: Mark Graham Brown

Publisher: CRC Press

Published: 2008-04-17

Total Pages: 384

ISBN-13: 1420080148

DOWNLOAD EBOOK

The Definitive Guide to Mastering the Baldrige Award Now in its 17th fully updated edition, this volume is the most widely used and recognized guide to the Malcolm Baldrige National Quality Award. This simple and comprehensive resource enables companies to master the exhaustive criteria of the nation’s leading business performance award. This exclusive reference guide provides detailed descriptions of the 18 examination items and the 32 areas that comprise the seven major categories. It reveals what examiners look for in each area and provides powerful suggestions to achieve results. By consulting this reference, businesses will acquire the winning knowledge necessary to capture the award.

The Pocket Guide to the Baldrige Award Criteria - 14th Edition
The Pocket Guide to the Baldrige Award Criteria - 14th Edition

Author: Mark Graham Brown

Publisher: CRC Press

Published: 2008-02-27

Total Pages: 68

ISBN-13: 1420080156

DOWNLOAD EBOOK

A Simple Guide for Creating Efficient Winning Organizations Designed to help businesses understand the criteria for the Malcolm Baldrige National Quality Award, this work is not about the award, but rather is a concise explanation about how to use the criteria to improve an organization. Employed by thousands of organizations around the world, the criteria allow an organization the means to evaluate its progress toward becoming the best in its field. Part I of this 2008 edition covers questions most commonly asked about the award and its criteria. Part II provides a brief explanation for each of the 18 items in the criteria and lists the characteristics of organizations that excel in each. The book also includes resources for those applying for the award.

Baldrige Award Winning Quality - 15th Edition
Baldrige Award Winning Quality - 15th Edition

Author: Mark Graham Brown

Publisher: CRC Press

Published: 2006-03-03

Total Pages: 384

ISBN-13: 9781563273346

DOWNLOAD EBOOK

The Baldrige criteria have been updated for 2006. Reflecting recent events, the new criteria include a focus on an organization's business ethics and governance systems. It asks how a company plans to stay operational during an emergency event, such as a terrorist act or a natural disaster. In total, there are now 33 Areas to address in the 2006 criteria, including an increased focus on leadership, strategic planning, measurement, analysis, knowledge management, process management and business results. The new 15th edition of the Baldrige Award Winning Quality addresses these changes for 2006 and helps you understand what the criteria are. Written in an easy-to-read format by one of the best-known authorities on the Baldrige criteria, Mark Graham Brown, it continues to be the most recognized reference in the field. The book provides a clear and concise explanation on how to prepare for a site visit, its purpose, what the Baldrige examiner looks for, and the questions typically asked during a visit.

The Pocket Guide to the Baldrige Award Criteria - 11th Edition
The Pocket Guide to the Baldrige Award Criteria - 11th Edition

Author: Mark Graham Brown

Publisher: CRC Press

Published: 2005-02-18

Total Pages: 68

ISBN-13: 9781563273216

DOWNLOAD EBOOK

NEW! The booklet is a guide to interpreting the criteria in the seven Baldrige categories to help your organization improve quality. It begins with answers to commonly asked questions about the Award criteria. Then it breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in each area.

Total Quality Management as a Holistic Management Concept
Total Quality Management as a Holistic Management Concept

Author: Klaus J. Zink

Publisher: Springer Science & Business Media

Published: 2012-12-06

Total Pages: 360

ISBN-13: 3642720986

DOWNLOAD EBOOK

In this book Total Quality Management is introduced as a holistic management concept. An instrument to measure this approach is the European Model for Business Excellence which is well known in many European countries for national quality prizes. The book explains this model in great detail and shows how to implement it in an organisational development process. A description of the most relevant management tools in this context, like self-assessment, policy deployment and benchmarking, will be of particular interest to the reader. The book combines in a unique way the theoretical background of the subject with practical experience in consulting. The reader will understand the necessity of holistic approaches and will learn how the European Business Excellence Model overcomes traditional ways of measuring business results.