Baldrige 20/20
Author:
Publisher: ASQ Quality Press
Published: 2011
Total Pages: 0
ISBN-13: 9780615562674
DOWNLOAD EBOOKPosts
Malcolm and Me
Author: Richard E. Maurer
Publisher: R&L Education
Published: 2003-10-24
Total Pages: 89
ISBN-13: 1461663598
DOWNLOAD EBOOKMalcolm and Me describes the seven criteria of the Malcolm Baldrige National Quality Award program to improve student achievement: leadership, strategic planning, student and market focus, information and analysis, faculty and staff satisfaction, process management in the classroom and the business office, and results. Each chapter introduces a different Baldrige category and an “essential question” to help the reader see the big picture. Malcolm and Me also includes an appendix for those interested in employing the Baldrige process in their school or who would like to seek the national award. In addition, a Baldrige self-assessment checklist is included to enable readers to evaluate the standing of their classroom, building, or district in regard to the seven criteria.
Baldrige Award Winning Quality
Author: Mark Graham Brown
Publisher: CRC Press
Published: 2017-07-27
Total Pages: 406
ISBN-13: 1040081967
DOWNLOAD EBOOKThe Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet com
Insights to Performance Excellence 2021-2022
Author: Mark L. Blazey
Publisher: Quality Press
Published: 2021-03-29
Total Pages: 696
ISBN-13: 1636940048
DOWNLOAD EBOOKFor decades, this book has served as a guide to organizations that document their continuous improvement efforts using Baldrige Award-type management systems. Readers will learn what each area of the system means for organizations and how the synergy between process-oriented parts—leadership; strategy; customers; measurement, analysis, and knowledge management; workforce; and operations—can lead to excellent performance results. This book provides a valuable, step-by-step approach to help identify and put in place properly focused continuous improvement systems. Seven types of information are provided in this book for each of the Items in Categories 1 through 7 of the 2021–2022 Baldrige Framework and Performance Excellence Criteria: 1. The actual language of each Item, including Notes 2. A plain-English explanation of the requirements and rationale for each Item 3. A table showing the similar requirements of the Criteria 4. A summary of the requirements of each Item in flowchart form 5. The key linkages between each Item and other Items 6. An explanation of some potential adverse consequences 7. Examples of effective practices Features of this edition include: A stakeholder matrix table of contents that identifies relevant material within the book for key stakeholder groups: senior leaders, examiners, performance excellence initiative leaders, application writers, and program administrators Tables for each Criteria Item showing the similar expectations of the Criteria award (and award program administrators) presented only once at the scoring level where the expectation first appears to help examiners determine at what level an expectation belongs Online resources, including scoring calibration guides for education, healthcare, and business/nonprofit/government organizations, a guide to self-assessment of organizations and management systems, and a guide to the alignment of Baldrige, Six Sigma, Lean, and Balanced Scorecard A new crosswalk between Baldrige and ISO standards and a set of global performance excellence best practices Information on other award programs throughout the world such as the European Foundation for Quality Management (EFQM), which has undergone significant changes in the 2020 model, and the China Association for Quality
Education Criteria for Performance Excellence (2009-10)
Author: Harry S. Hertz
Publisher: DIANE Publishing
Published: 2010-03
Total Pages: 92
ISBN-13: 1437921841
DOWNLOAD EBOOKWill help org. respond to the diverse needs of students, the need for enhanced curriculum and educ. delivery methods, changing regulatory require., demanding accreditation require., and the growing role of the Internet. Whether your org. is small or large, is involved in K-12 or higher educ., or has one facility or multiple sites, these Criteria provide a valuable framework that can help you plan in an uncertain environment. Use the Criteria to assess performance on a range of key indicators: student learning, student and stakeholder satisfaction, educ. design and delivery, financial, faculty and staff development and well-being, and operations. Can help you align resources; improve commun., productivity, and effectiveness; and achieve strategic goals. Illus.
Letitia Balderige's New Complete Guide to Executive Manners
Author: Letitia Baldrige
Publisher: Simon and Schuster
Published: 1993-10-12
Total Pages: 632
ISBN-13: 0892563621
DOWNLOAD EBOOKAmerica's #1 bible of business manners is rewritten for the '90s and includes such issues as sexual harrassment, non-discriminatory managing, substance abuse, disabled workers, and other timely topics. Every business person, from entry-level to CEO, needs this guide to the behavior that spells success.
Quality and Performance Excellence in Higher Education
Author: Charles W. Sorensen
Publisher: Jossey-Bass
Published: 2005-03-15
Total Pages: 264
ISBN-13:
DOWNLOAD EBOOK"In 1987, the U.S. Congress established the Malcolm Baldrige National Quality Award program to raise awareness about the importance of quality and performance excellence as a competitive edge. Since 1999, the program has outlined criteria for educational institutions to align their mission, values, goals, processes, and resources into a comprehensive, long-term, systematic improvement effort. The book profiles six unique institutions that have successfully implemented these criteria: the Montfort College of Business at the University of Northern Colorado, National University, New Mexico State University-Carlsbad, Northwest Missouri State University, University of Wisconsin-Stout, and Western Wisconsin Technical College. The University of Wisconsin-Stout was the first higher education institution to win the Baldrige Award in 2001, and has since worked with educational institutions in 39 states and 25 countries that are interested in implementing quality improvement through the application of the Baldrige criteria. This book will appeal to academic administrators at all levels and at all types of institutions who are interested in applying a systematic approach to leadership, quality improvement, and change management within their institutions"--Unedited summary from book cover.
Insights to Performance Excellence, 2019-2020
Author: Paul L. Grizzell
Publisher:
Published: 2019-03-09
Total Pages:
ISBN-13: 9780873899857
DOWNLOAD EBOOKLetitia Baldrige's Complete Guide to the New Manners for the 90's
Author: Letitia Baldrige
Publisher: Simon and Schuster
Published: 1990
Total Pages: 680
ISBN-13: 0892563206
DOWNLOAD EBOOKThese are new times, and here is the new encyclopedia of manners geared to guiding us confidently and correctly through the rapidly changing maze of new lifestyles, customs, and ways of relating that epitomize this era.
Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results
Author: Kay Kendall
Publisher: McGraw Hill Professional
Published: 2016-12-09
Total Pages: 241
ISBN-13: 125958867X
DOWNLOAD EBOOKThe definitive guide to implementing Baldrige Criteria in any organization—from the team that has worked with 18 Malcolm Baldrige Award winners For organizations in both the public and private sectors, the coveted Malcolm Baldrige National Quality Award is the gold standard to which all leaders aspire. With this action-ready guide from the renowned experts at BaldrigeCoach, you too can master the principles of Baldrige Criteria, harness the power of performance excellence, and achieve award-worthy results. Learn how to: * Drive employee engagement to exciting new levels * Create an organizational culture that energizes everyone * Maintain upward momentum, even in a downturn * Counteract negativity and entitlement with positive feedback * Get your senior managers on board and up to speed * Cultivate strong leaders and build powerful teams * Accelerate excellence throughout your organization Whether you’re a top-level executive or a mid-level manager, whether your organization is large or small, succeeding or flailing, Leading the Malcolm Baldrige Way gives you all the tools you need to engage every one of your employees using data and strategies that work. This proven approach gives you a complete framework for continuous improvement, with a focus on benchmark objectives, employee initiatives, and workforce alignment. Combining the best practices of some of the best leaders in the world today, these techniques will help you create a strong, effective organizational culture that will propel your team to victory. Filled with candid CEO interviews and powerful new insights, it’s a complete master class in succeeding and leading—the Malcolm Baldrige way.
