Annual Report of Progress
Author: Airport Cooperative Research Program
Publisher:
Published: 2015
Total Pages: 80
ISBN-13:
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Handbook for Evaluating Emissions and Costs of APUs and Alternative Systems
Author:
Publisher: Transportation Research Board
Published: 2012
Total Pages: 86
ISBN-13: 0309214025
DOWNLOAD EBOOKTRB’s Airport Cooperative Research Program (ACRP) Report 64: Handbook for Evaluating Emissions and Costs of APUs and Alternative Systems is designed to help airports evaluate alternatives to aircraft auxiliary power units (APUs).
Impact of Regulatory Compliance Costs on Small Airports
Author:
Publisher:
Published: 2013
Total Pages: 96
ISBN-13:
DOWNLOAD EBOOK"TRB's Airport Cooperative Research Program (ACRP) Report 90: Impact of Regulatory Compliance Costs on Small Airports explores the cumulative costs of complying with regulatory and other federal requirements at small hub and non-hub airports."--Publisher's description.
Handbook on Applying Environmental Benchmarking in Freight Transportation
Author: Laurence O'Rourke
Publisher: Transportation Research Board
Published: 2012
Total Pages: 79
ISBN-13: 0309258758
DOWNLOAD EBOOK"NCFRP Report 21: Handbook on Applying Environmental Benchmarking in Freight Transportation identifies and evaluates approaches that can be used by public and private entities to estimate, monitor, and reduce freight emissions and impacts across the supply chain by examining how benchmarking can be used as a management tool in the freight and logistics industry to promote environmental performance. The handbook provides a step-by-step overview of the benchmarking process and describes a framework for applying this process to freight carriers, shippers, and freight hubs"--Foreword.
Airport-to-airport Mutual Aid Programs
Author:
Publisher: Transportation Research Board
Published: 2012
Total Pages: 192
ISBN-13: 0309258251
DOWNLOAD EBOOKThis report is a guidebook that will assist individuals at airports who would like to enter into formal or informal mutual aid agreements with other airports in the event of a community-wide disaster (e.g., hurricane, earthquakes) that requires support and assistance beyond their own capabilities. The guidebook describes the benefits that an airport-to-airport mutual aid program (MAP) can provide. It outlines the different considerations when setting up an airport-to-airport MAP and has many examples, including examples from other industries--
Airport Passenger-related Processing Rates Guidebook
Author: Michael James Cassidy
Publisher: Transportation Research Board
Published: 2009
Total Pages: 127
ISBN-13: 0309118050
DOWNLOAD EBOOKTRB's Airport Cooperative Research Program (ACRP) Report 23: Airport Passenger-Related Processing Rates Guidebook provides guidance on how to collect accurate passenger-related processing data for evaluating facility requirements to promote efficient and cost-effective airport terminal design.
Application of Enterprise Risk Management at Airports
Author:
Publisher: Transportation Research Board
Published: 2012
Total Pages: 73
ISBN-13: 0309258510
DOWNLOAD EBOOKTRB's Airport Cooperative Research Program (ACRP) Report 74: Application of Enterprise Risk Management at Airports summarizes the principles and benefits of enterprise risk management (ERM) and its application to airports. The report discusses implementation of the iterative ERM process, including roles and responsibilities from airport governing boards to all staff members. The project that developed ACRP Report 74 also developed an electronic tool that can be used to support the ERM process by creating a risk score and a risk map that can be used to identify mitigation strategies. The tool is included in CD-ROM format with the print version of the report.
Resource Manual for Airport In-terminal Concessions
Author:
Publisher: Transportation Research Board
Published: 2011
Total Pages: 269
ISBN-13: 0309213533
DOWNLOAD EBOOK'TRB's Airport Cooperative Research Program (ACRP) Report 54: Resource Manual for Airport In-Terminal Concessions provides guidance on the development and implementation of airport concession programs. The report includes information on the airport concession process; concession goals; potential customers; developing a concession space plan and concession mix; the Airport Concessions Disadvantaged Business Enterprise (ACDBE) program; and concession procurement, contracting, and management practices"--Publisher's description.
Improving the Airport Customer Experience
Author: Bruce J. Boudreau
Publisher:
Published: 2016
Total Pages: 230
ISBN-13: 9780309375580
DOWNLOAD EBOOK"TRB's Airport Cooperative Research Program (ACRP) Report 157: Improving the Airport Customer Experience documents notable and emerging practices in airport customer service management that increase customer satisfaction, recognizing the different types of customers (such as passengers, meeters and greeters, and employees) and types and sizes of airports. It also identifies potential improvements that airports could make for their customers." -- Publisher's description
