Washtenaw County Bike Rides

Washtenaw County Bike Rides

Author: Joel D. Howell

Publisher: University of Michigan Press

Published: 2009-03-06

Total Pages: 97

ISBN-13: 0472033301

DOWNLOAD EBOOK

A guide for anyone--newcomer to experienced--who wants to go bike riding on the roads of Washtenaw County


Notes from a Public Typewriter

Notes from a Public Typewriter

Author: Michael Gustafson

Publisher: Grand Central Publishing

Published: 2018-03-27

Total Pages: 148

ISBN-13: 1538729105

DOWNLOAD EBOOK

A collection of confessional, hilarious, heartbreaking notes written anonymously on a public typewriter for fans of PostSecret and Other People's Love Letters. When Michael Gustafson and his wife Hilary opened Literati Bookstore in Ann Arbor, Michigan, they put out a typewriter for anyone to use. They had no idea what to expect. Would people ask metaphysical questions? Write mean things? Pour their souls onto the page? Yes, no, and did they ever. Every day, people of all ages sit down at the public typewriter. Children perch atop grandparents' knees, both sets of hands hovering above the metal keys: I LOVE YOU. Others walk in alone on Friday nights and confess their hopes: I will find someone someday. And some leave funny asides for the next person who sits down: I dislike people, misanthropes, irony, and ellipses ... and lists too. In Notes From the Public Typewriter Michael and designer Oliver Uberti have combined their favorite notes with essays and photos to create an ode to community and the written word that will surprise, delight, and inspire.


The Unreal Estate Guide to Detroit

The Unreal Estate Guide to Detroit

Author: Andrew Herscher

Publisher: University of Michigan Press

Published: 2012-11-14

Total Pages: 317

ISBN-13: 0472035215

DOWNLOAD EBOOK

Intense attention has been paid to Detroit as a site of urban crisis. This crisis, however, has not only yielded the massive devaluation of real estate that has so often been noted; it has also yielded an explosive production of seemingly valueless urban property that has facilitated the imagination and practice of alternative urbanisms. The first sustained study of Detroit’s alternative urban cultures, The Unreal Estate Guide to Detroit initiates a new focus on Detroit as a site not only of urban crisis but also of urban possibility. The Guide documents art and curatorial practices, community and guerilla gardens, urban farming and forestry, cultural platforms, living archives, evangelical missions, temporary public spaces, intentional communities, furtive monuments, outsider architecture, and other work made possible by the ready availability of urban space in Detroit. The Guide poses these spaces as “unreal estate”: urban territory that has slipped through the free- market economy and entered other regimes of value, other contexts of meaning, and other systems of use. The appropriation of this territory in Detroit, the Guide suggests, offers new perspectives on what a city is and can be, especially in a time of urban crisis.


100 Things to Do in Ann Arbor Before You Die

100 Things to Do in Ann Arbor Before You Die

Author: Patricia Majher

Publisher: Reedy Press LLC

Published: 2020-10-01

Total Pages: 160

ISBN-13: 1681062658

DOWNLOAD EBOOK

Known as home to the University of Michigan, Ann Arbor repeatedly earns a spot as one of the top ten places to live in the US. And its distinctive dining, colorful neighborhoods, and year-round festivals make it a top destination for visitors, too. Thumb through the pages of 100 Things to Do in Ann Arbor Before You Die to make the most of the countless activities, sites, and unique corners of “A-squared.” You’ll find insider tips, curated itineraries, and hidden gems to delight natives and visitors alike. Hit the Kerrytown area to tempt your palate at the farmers market or world-famous Zingerman’s Delicatessen—a destination all its own. Come back every season to sample the festivals: movies in spring, music and art in summer, and don’t forget football in the fall! The Big House is home to the Michigan Wolverines and the nation’s largest stadium. From unexpected cuisine like a Himalayan café to underground cocktail clubs and some of the most eclectic shopping experiences, you’ll find it all through the walkable downtown and beyond. And with local author Patricia Majher at the wheel, you’re bound to find some exciting twists and turns along the way. Come find your own special reasons to love A2 and all the things to do there.


Along the Huron

Along the Huron

Author:

Publisher: University of Michigan Press

Published: 1999

Total Pages: 140

ISBN-13: 9780472086511

DOWNLOAD EBOOK

Explores the thirteen natural areas along the Huron River in Ann Arbor, Michigan


Zingerman's Guide to Giving Great Service

Zingerman's Guide to Giving Great Service

Author: Ari Weinzweig

Publisher: Hyperion

Published: 2012-06-26

Total Pages: 125

ISBN-13: 1401305075

DOWNLOAD EBOOK

Entrepreneurial phenomenon Ari Weinzweig, co-founder of the much-loved Zingerman's Deli, shares the secrets to providing world-class customer service. Zingerman's in Ann Arbor, Michigan, is a beloved deli with some of the most loyal clientele around. It has been praised for its products and service in media outlets far and wide, including the New York Times, Men's Journal, Inc. Magazine, Esquire, Atlantic Monthly, USA Today, and Fast Company. And what started out as a small deli has grown to a flourishing restaurant, catering service, bakery, mail-order operation, creamery, and training business. Booming business and loyal customers are proof enough that the Zingerman's team knows a thing or two about customer service. Now in Zingerman's Guide to Giving Great Service, co-founder Ari Weinzweig shares the unique Zingerman method of treating customers, giving the reader step-by-step instructions on what to teach staff, how to train them, how to implement the training, how to measure their success, and finally, how to reward performance. Some of Zingerman's time-tested principles: Customers who get a great product but poor service won't be as loyal as those who are disappointed with a product but get great service. You'll get more complaints if people believe you care enough to listen to them. And that's a good thing. Employees who are rewarded, respected, and well cared for treat customers the same way.