Airline Passenger Protections

Airline Passenger Protections

Author: U.s. Government Accountability Office

Publisher:

Published: 2017-08-17

Total Pages: 112

ISBN-13: 9781974642564

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"Flight delays and cancellations aredisruptive and costly for passengers,airlines, and the economy. Longtarmac delays have created hardshipsfor some passengers. To enhancepassenger protections in the event offlight disruptions, the U.S. Departmentof Transportation (DOT) recentlyintroduced passenger protectionregulations, including a rule that tookeffect in April 2010 designed to preventtarmac delays more than 3 hours (thetarmac delay rule), as well as otherefforts to improve passenger welfare.As requested, this report addresses (1)whether flight delays and cancellationsdiffer by community size; (2) howDOT's tarmac delay rule has affectedpassengers and airlines; and (3) howpassenger protection requirements inthe United States, Canada, and theEuropean Union (EU) affectpassengers and airlines. GAOanalyzed DOT data, including throughthe use of regression models, as wellas data from FlightStats, a privatesource of flight performanceinformation. GAO also revieweddocuments and interviewedgovernment, airline, and consumergroup officials in the United States,Canada, and the EU."


Airline Passenger Protections

Airline Passenger Protections

Author:

Publisher:

Published: 2011

Total Pages: 111

ISBN-13:

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"Flight delays and cancellations are disruptive and costly for passengers, airlines, and the economy. Long tarmac delays have created hardships for some passengers. To enhance passenger protections in the event of flight disruptions, the U.S. Department of Transportation (DOT) recently introduced passenger protection regulations, including a rule that took effect in April 2010 designed to prevent tarmac delays more than 3 hours (the tarmac delay rule), as well as other efforts to improve passenger welfare. As requested, this report addresses (1) whether flight delays and cancellations differ by community size; (2) how DOT's tarmac delay rule has affected passengers and airlines; and (3) how passenger protection requirements in the United States, Canada, and the European Union (EU) affect passengers and airlines. GAO analyzed DOT data, including through the use of regression models, as well as data from FlightStats, a private source of flight performance information. GAO also reviewed documents and interviewed government, airline, and consumer group officials in the United States, Canada, and the EU."--Highlights.


Airline Passenger Protection

Airline Passenger Protection

Author: U S Government Accountability Office (G

Publisher: BiblioGov

Published: 2013-06

Total Pages: 114

ISBN-13: 9781289014698

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The U.S. Government Accountability Office (GAO) is an independent agency that works for Congress. The GAO watches over Congress, and investigates how the federal government spends taxpayers dollars. The Comptroller General of the United States is the leader of the GAO, and is appointed to a 15-year term by the U.S. President. The GAO wants to support Congress, while at the same time doing right by the citizens of the United States. They audit, investigate, perform analyses, issue legal decisions and report anything that the government is doing. This is one of their reports.


Enhancing Airline Passenger Protections (Us Department of Transportation Regulation) (Dot) (2018 Edition)

Enhancing Airline Passenger Protections (Us Department of Transportation Regulation) (Dot) (2018 Edition)

Author: The Law The Law Library

Publisher: Createspace Independent Publishing Platform

Published: 2018-07-02

Total Pages: 40

ISBN-13: 9781722263850

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Enhancing Airline Passenger Protections (US Department of Transportation Regulation) (DOT) (2018 Edition) The Law Library presents the complete text of the Enhancing Airline Passenger Protections (US Department of Transportation Regulation) (DOT) (2018 Edition). Updated as of May 29, 2018 The Department of Transportation seeks comment on rules it is proposing to enhance airline passenger protections in the following ways: by requiring air carriers to adopt contingency plans for lengthy tarmac delays and incorporate them in their contracts of carriage, by requiring air carriers to respond to consumer problems, by deeming the continued operation of a flight that is chronically late to be unfair and deceptive in violation of 49 U.S.C. 41712, by requiring air carriers to publish information on flight delays on their Web sites, and by requiring air carriers to adopt customer service plans, incorporate these into their contracts of carriage, and audit their own compliance with their plans. The Department takes this action on its own initiative in response to the many recent instances when passengers have been subject to waits on airport tarmacs for very long periods and also in response to the ongoing high incidence of flight delays. This book contains: - The complete text of the Enhancing Airline Passenger Protections (US Department of Transportation Regulation) (DOT) (2018 Edition) - A table of contents with the page number of each section


Aviation Safety

Aviation Safety

Author: U S Government Accountability Office (G

Publisher: BiblioGov

Published: 2013-06

Total Pages: 24

ISBN-13: 9781289087999

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Pursuant to a congressional request, GAO evaluated the effectiveness of the Federal Aviation Administration's (FAA) Service Difficulty Reporting (SDR) program, focusing on: (1) the usefulness of SDR data to FAA and airline personnel; (2) factors affecting SDR usefulness; and (3) changes needed to improve the program. GAO found that: (1) most users were dissatisfied with SDR and believed that it should not be continued unless FAA made major improvements; (2) airline reporting to the program varied significantly because of vague reporting requirements and concerns over public access to malfunction reports; (3) inadequate data, poor timeliness, and lack of analysis resulted in low-quality SDR data; (4) FAA management's inattention contributed to SDR ineffectiveness; (5) airlines and FAA relied on manufacturers' data for safety information; and (6) a reliable SDR program could assist FAA in effectively allocating its limited inspection resources, and help Department of Transportation (DOT) analysts in reviewing activities related to airline flight delays. GAO also found that changes for improving the effectiveness and utility of SDR included: (1) continued FAA management and improvement of SDR in the short term; and (2) such long-term proposals as development of a manufacturer-based, global reporting system or management of SDR by an independent entity.


Pentagon 9/11

Pentagon 9/11

Author: Alfred Goldberg

Publisher: Office of the Secretary, Historical Offi

Published: 2007-09-05

Total Pages: 330

ISBN-13:

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The most comprehensive account to date of the 9/11 attack on the Pentagon and aftermath, this volume includes unprecedented details on the impact on the Pentagon building and personnel and the scope of the rescue, recovery, and caregiving effort. It features 32 pages of photographs and more than a dozen diagrams and illustrations not previously available.


Guide for All-Hazard Emergency Operations Planning

Guide for All-Hazard Emergency Operations Planning

Author: Kay C. Goss

Publisher: DIANE Publishing

Published: 1998-05

Total Pages: 277

ISBN-13: 078814829X

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Meant to aid State & local emergency managers in their efforts to develop & maintain a viable all-hazard emergency operations plan. This guide clarifies the preparedness, response, & short-term recovery planning elements that warrant inclusion in emergency operations plans. It offers the best judgment & recommendations on how to deal with the entire planning process -- from forming a planning team to writing the plan. Specific topics of discussion include: preliminary considerations, the planning process, emergency operations plan format, basic plan content, functional annex content, hazard-unique planning, & linking Federal & State operations.


Airline Operations and Management

Airline Operations and Management

Author: Gerald N. Cook

Publisher: Taylor & Francis

Published: 2023-05-04

Total Pages: 413

ISBN-13: 1000869997

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Airline Operations and Management: A Management Textbook presents a survey of the airline industry, with a strong managerial perspective. It integrates and applies the fundamentals of several management disciplines, particularly operations, marketing, economics and finance, to develop a comprehensive overview. It also provides readers with a solid historical background, and offers a global perspective of the industry, with examples drawn from airlines around the world. Updates for the second edition include: Fresh data and examples A range of international case studies exploring real-life applications New or increased coverage of key topics such as the COVID-19 pandemic, state aid, and new business models New chapters on fleet management and labor relations and HRM Lecture slides for instructors This textbook is for advanced undergraduate and graduate students of airline management, but it should also be useful to entry and junior-level airline managers and professionals seeking to expand their knowledge of the industry beyond their functional area.