Air Force Maintenance Technician Performance Measurement

Air Force Maintenance Technician Performance Measurement

Author: Joel R. Hickman

Publisher:

Published: 1979

Total Pages: 150

ISBN-13:

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The purpose of this study is to find or develop some method for evaluating and measuring the performance of aircraft maintenance technicians in the United States Air Force. This evaluation method is to be used in another research effort to develop a model or models for predicting or evaluating the effectiveness of maintenance technician performance. The performance appraisal method developed in this study is based on a review of the literature on the subject. A literature review has been necessary, as existing appraisal methods either are not applicable to statistical analysis, are highly inflated, or provide incomplete and non-current coverage of maintenance organizations. The performance appraisal method developed relies on subjective supervisor appraisals of maintenance technician quantity and quality of performance. An evaluation of the performance appraisal method has been conducted within the aircraft maintenance organization of one pilot training base. The random sample consists of 20% of the assigned technicians. Thirty-six supervisory groups of five or fewer technicians per group have been selected and found to represent the organization as a whole in terms of experience and relative manning. Quality of performance ratings have a mean value of 7.2 (median of 8.0) on a 10.0 scale, while quantity of performance ratings have a mean value of 6.6 (median of 7.0). The quality of performance data shows only marginal correlation with existing personnel inspection data. The performance ratings as a whole, however, display superior face validity and usefulness compared to existing personnel inspection data. (Author).


Maintenance Technicians Performance Curves

Maintenance Technicians Performance Curves

Author: Ronald L. Smith

Publisher:

Published: 1970

Total Pages: 123

ISBN-13:

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Development of performance curves for Air Force electronic maintenance technicians in an operational environment can provide a correction factor for demonstrated maintainability times and facilitate planning of manning requirements during system operation. A method of investigating the feasibility of developing performance curves was planned and implemented. The method involved the measurement of time and accuracy of performance on specifically selected maintenance tasks within two currently operational U.S. Air Force Electronic Systems at numerous ADC Radar Squadrons. Maintenance technicians were selected for performance measurement based on experience within their assigned system. The recorded data was analyzed and curves were plotted on log-log coordinates, as are the traditional industrial learning curves, and on linear coordinates. Analyses of factors, other than system experience, which affect performance curve development were conducted and discussed. Conclusions are presented and recommendations made for further development of maintenance technician performance curve technology. (Author).


Performance Measurement of Maintenance

Performance Measurement of Maintenance

Author: John P Foley (Jr)

Publisher:

Published: 1977

Total Pages: 30

ISBN-13:

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This paper discusses the status of performance measurement (PM) for maintenance. During and after World War II, both Navy and Air Force maintenance training programs made extensive use of formal job task performance tests. But for economy reasons, these tests were later abandoned in favor of paper-and-pencil theory and job knowledge tests. Considering the results of later research, these actions were most unfortunate. This research has indicated that such paper-and-pencil tests do not indicate how well individuals can perform the tasks of their jobs. Even though PM were used extensively during and after World War II, there have been few systematic research and development (R/D) efforts concerning the refinement of PM for maintenance. This paper briefly describes the AFHRL R/D efforts for PM which have given due consideration to the man-machine interface. The rather promising results of efforts to develop symbolic substitutes for PM are also presented. In addition, several problems concerning the research, development, and implementation of PM are discussed. The paper ends with proposals for future R/D efforts based on what has already been accomplished. (Author).


Development of an Effectiveness Planning and Evaluation Model for Air Force Maintenance Organizations

Development of an Effectiveness Planning and Evaluation Model for Air Force Maintenance Organizations

Author: Hewitt H. Young

Publisher:

Published: 1980

Total Pages: 216

ISBN-13:

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A preliminary effort was made to generate a survey-supported model which would (1) permit periodic evaluation of the performance effectiveness of an Air Force maintenance squadron and (2) highlight equipment and human resource factors which are contributing either positively or negatively to maintenance squadron performance. The model is generated from survey data, collected from a stratified sample of maintenance technicians and their shift supervisors, and processed by means of a stepwise, linear multiple regression statistical package to provide a performance prediction equation. Factors which surface as significant in the equation indicate positive and negative contributions to squadron performance effectiveness. The modeling effort is based on studies with the 82nd Air Training Command Wing at Williams AFB and the 405th Tactical Air Command Wing at Luke AFB, both in Arizona. The model was validated using immediate supervisor ratings of maintenance technician performance in speed and quality of work, averaged across a squadron. Based on the analyses and results of studies covering two maintenance squadrons at Williams AFB and three maintenance squadrons at Luke AFB, the model provides excellent predictions of squadron performance effectiveness and highlights significant contributing factors.


Organic Maintenance Performance Measurement: A New Approach

Organic Maintenance Performance Measurement: A New Approach

Author:

Publisher:

Published: 1994

Total Pages: 68

ISBN-13:

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The growing role of Air Force Air Logistics Centers (ALC) in complex, multiyear developmental programs increases the need for effective cost and schedule performance measurement. In order to effectively manage these activities, timely and accurate cost and schedule information must be collected and compared with an established baseline. The ALCs need a new management technique which facilitates this type of performance measurement. A proven approach to cost and schedule performance measurement in weapon system acquisitions is Earned Value (EV). This approach, required of contractors who are subjected to the Cost/Schedule Control Systems Criteria (C/SCSC), allows the program manager to obtain cost and schedule variances at one month intervals during program execution. These variances will corroborate known program problems, or give a first indication of potential problems within a program. This document describes what performance measurements are currently in use and how the EV concept is being applied to organic maintenance programs. The thesis also relates some of the management challenges which impede the implementation of an EV measurement system at organic maintenance. Maintenance, Repair, Earned value, Air logistics center, Organic maintenance.