Advising Upwards
Advising Upwards

Author: Lynda Bourne

Publisher: CRC Press

Published: 2016-03-03

Total Pages: 450

ISBN-13: 1317184955

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Much has been written about leadership and team building, but there are still major gaps in thinking and research about how to engage senior stakeholders in support of an organisation's projects. The central role of stakeholders in the successful delivery of organisational strategy is becoming increasingly recognised, as is the importance of developing a sponsor culture to support more collaborative practices within the organisation. Building, and managing, relationships with senior (upwards) stakeholders is essential for success. Advising Upwards brings together the ideas of experts in fields related to engaging senior stakeholders, such as risk management, decision-making, understanding cultural considerations, effective communication and other disciplines that may enhance the sustainable engagement of senior stakeholders. The starting point is an examination of the difficulties that senior managers face as they move through the ranks of an organisation from middle management to executive levels. Senior managers usually move up through the organisation on the basis of command and control management. Once in the executive ranks they must develop a more collaborative approach and adopt the principles of emotional intelligence (EQ) to succeed. Awareness of difficulties that senior stakeholders may face drives effective approaches for communication between the team and sponsors. Case studies and stories from experts illustrate practical, structured approaches that enable the teams to develop robust relationships with senior stakeholders will result in teams 'being heard', and support their 'being extraordinary' through innovative approaches to advising upwards.

Advising Upwards
Advising Upwards

Author: Lynda Bourne

Publisher: CRC Press

Published: 2016-03-03

Total Pages: 339

ISBN-13: 1317184963

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Much has been written about leadership and team building, but there are still major gaps in thinking and research about how to engage senior stakeholders in support of an organisation's projects. The central role of stakeholders in the successful delivery of organisational strategy is becoming increasingly recognised, as is the importance of developing a sponsor culture to support more collaborative practices within the organisation. Building, and managing, relationships with senior (upwards) stakeholders is essential for success. Advising Upwards brings together the ideas of experts in fields related to engaging senior stakeholders, such as risk management, decision-making, understanding cultural considerations, effective communication and other disciplines that may enhance the sustainable engagement of senior stakeholders. The starting point is an examination of the difficulties that senior managers face as they move through the ranks of an organisation from middle management to executive levels. Senior managers usually move up through the organisation on the basis of command and control management. Once in the executive ranks they must develop a more collaborative approach and adopt the principles of emotional intelligence (EQ) to succeed. Awareness of difficulties that senior stakeholders may face drives effective approaches for communication between the team and sponsors. Case studies and stories from experts illustrate practical, structured approaches that enable the teams to develop robust relationships with senior stakeholders will result in teams 'being heard', and support their 'being extraordinary' through innovative approaches to advising upwards.

Advising Upwards--helping Your Managers Help You
Advising Upwards--helping Your Managers Help You

Author: Lynda Bourne

Publisher:

Published: 2011

Total Pages: 11

ISBN-13:

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Perceptions of success or failure are heavily influenced by the effectiveness of an activity's communications, and relationships, with its stakeholder community. Studies have consistently shown a critical factor in creating successful outcomes is the active support of senior stakeholders, particularly the sponsor. Successful managers understand this and are willing to do whatever is necessary to ensure that their senior stakeholders understand the project's needs and fulfill their support roles. This requires the manager to be skillful at advising upwards, using effective stakeholder management techniques to engage the support of senior executives and to manage their expectations. The main point of this paper is that being conscious of the information needs of senior executives will build the essential relationships, through recognising its mutual foundation--what the activity needs and what the stakeholder expects. The paper begins with a discussion on the dimensions of success, from the perception of both the economic value--return on investment (ROI)--and stakeholder perception of success based on expectations understood and managed. Next, it defines stakeholder engagement within the framework of the Stakeholder Circle methodology and in particular upwards, senior stakeholders whose support is essential for success and whose perceptions will define success or failure in their own terms based on whether they believe their expectations have been met. Finally, it discusses the elements that will ensure greater chances of successful engagement of these stakeholders, through building credibility and developing robust relationships, and through ensuring that senior managers have access to the information they need to fulfill their responsibilities and build their own reputation and credibility.

The New Advisor Guidebook
The New Advisor Guidebook

Author: Pat Folsom

Publisher: John Wiley & Sons

Published: 2015-09-21

Total Pages: 400

ISBN-13: 1118823419

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This is an exciting time to be an academic advisor—a time in which global recognition of the importance of advising is growing, research affirms the critical role advising plays in student success, and institutions of higher education increasingly view advising as integral to their missions and essential for improving the quality of students' educational experiences. It is essential that advisors provide knowledgeable, realistic counsel to the students in their charge. The New Advisor Guidebook helps advisors meet this challenge. The first and final chapters of the book identify the knowledge and skills advisors must master. These chapters present frameworks for setting and benchmarking self-development goals and for creating self-development plans. Each of the chapters in between focuses on foundational content: the basic terms, concepts, information, and skills advisors must learn in their first year and upon which they will build over the lengths of their careers. These chapters include strategies, questions, guidelines, examples, and case studies that give advisors the tools to apply this content in their work with students, from demonstrations of how student development theories might play out in advising sessions to questions advisors can ask to become aware of their biases and avoid making assumptions about students to a checklist for improving listening, interviewing, and referral skills. The book covers various ways in which advising is delivered: one-to-one, in groups, and online. The New Advisor Guidebook serves as an introduction to what advisors must know to do their jobs effectively. It pairs with Academic Advising Approaches: Strategies That Teach Students to Make the Most of College, also from NACADA, which presents the delivery strategies successful advisors can use to help students make the most of their college experience.

The Complete Project Manager's Toolkit
The Complete Project Manager's Toolkit

Author: Randall Englund

Publisher: Berrett-Koehler Publishers

Published: 2012-04

Total Pages: 186

ISBN-13: 152309706X

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Here Are the Tools to Achieve Project Management Success Buy both The Complete Project Manager and The Complete Project Manager's Toolkit and save $18 at checkout by entering coupon code COMBO1. This companion to The Complete Project Manager provides the tools you need to integrate key people, organizational, and technical skills. The core book establishes that success in any environment depends largely upon completing successful projects; this book gives you the means and methods to meet that goal. The hands-on, action-oriented tools in this book will help you develop a complete set of skills—the right set for you to excel in today's competitive environment. The Complete Project Manager's Toolkit will enable you to implement the easy-to-understand, universal, powerful, and immediately applicable concepts presented in The Complete Project Manager. You may already be aware of what you need to do; this book supplies the how through: • Assessments • Checklists • Exercises • Examples of real people applying the concepts. Use these tested methods to overcome environmental, personal, social, organizational, and business barriers to successful project management! Although The Complete Project Manager can be used as a stand-alone book, it is designed to complement The Complete Project Manager: Integrating People, Organizational, and Technical Skills.

The Complete Project Manager
The Complete Project Manager

Author: Randall Englund MBA, BSEE, NPDP, CBM

Publisher: Berrett-Koehler Publishers

Published: 2012-04-01

Total Pages: 302

ISBN-13: 1567263836

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The Complete Project Manager: Integrating People, Organizational, and Technical Skills is the practical guide that addresses the “soft” project management skills that are so essential to successful project, program, and portfolio management. Through a storytelling approach, the authors explain the necessary skills—and how to use them—to create an environment that supports project success. They demonstrate both the “why” and the “how” of creatively applying soft project management skills in the areas of leadership, conflict resolution, negotiations, change management, and more. This guide has an accompanying workbook, The Complete Project Manager's Toolkit , sold separately.

Collaborative Project Procurement Arrangements
Collaborative Project Procurement Arrangements

Author: Beverley Lloyd-Walker

Publisher: Project Management Institute

Published: 2015-04-01

Total Pages: 468

ISBN-13: 1628250941

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Large projects, especially in the construction and infrastructure sectors, involve collaborations of many different types, such as built-own-operate, public-private partnership, or competitive dialogue. This monograph details the authors’ research on the types of collaborative projects. The research undertaken for this book responds to the need for a taxonomy of relationship-based procurement approaches, a particular type of project alliancing in need of standardization. Recommendations are made based on interviews with 36 subject matter experts from several countries, as well as an extensive literature review

Strategic Integrated Program Delivery
Strategic Integrated Program Delivery

Author: Mark Betts

Publisher: Taylor & Francis

Published: 2024-12-04

Total Pages: 288

ISBN-13: 1040166202

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This book outlines a cutting-edge form of program delivery which the authors term SIP-Form or Strategic Integrated Program delivery. Using the Melbourne Level Crossing Removal Program (LXRP), consisting of the removal of 85 dangerous level crossings throughout metropolitan Melbourne, including rail station upgrades, signalling and track work, and other associated capital works, as an exemplar, the book sets out four features that the authors argue define the SIP-form concept as follows: The organisation delivers a program of projects, many using an IPD contract variant form such as a Project Alliance Agreement (PAA) in Australia and numerous other countries, or the Integrated Form of Agreement (IFoA) in North America The contract form adopted is used and has been strategically designed to accommodate the project’s risk and uncertainty profile, as is the case with the LXRP Projects within the program are integrated with some being concurrently delivered with coordination across the projects in a coherent and highly purposeful manner. Projects are not included that do not strategically fit the overall program delivery strategy There is a strategy for learning and innovation diffusion across projects, concurrently and sequentially. Lessons to be learned are learned through designed-in governance mechanisms The LXRP is a potentially unique program of projects, and the book takes the reader on a journey through this complex program and after giving the background and relevant context covers topics such as strategy, governance, procurement, collaboration, program alliance, HRM, leadership, digital innovation, continuous improvement, community engagement, and performance measurement. This detailed analysis of such a complex program of projects makes this book essential reading for project managers, engineers, and advanced students of project delivery and management.

Academic Advising Approaches
Academic Advising Approaches

Author: Jayne K. Drake

Publisher: John Wiley & Sons

Published: 2013-09-16

Total Pages: 304

ISBN-13: 1118100921

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Strong academic advising has been found to be a key contributor to student persistence (Center for Public Education, 2012), and many are expected to play an advising role, including academic, career, and faculty advisors; counselors; tutors; and student affairs staff. Yet there is little training on how to do so. Various advising strategies exist, each of which has its own proponents. To serve increasingly complex higher education institutions around the world and their diverse student cohorts, academic advisors must understand multiple advising approaches and adroitly adapt them to their own student populations. Academic Advising Approaches outlines a wide variety of proven advising practices and strategies that help students master the necessary skills to achieve their academic and career goals. This book embeds theoretical bases within practical explanations and examples advisors can use in answering fundamental questions such as: What will make me a more effective advisor? What can I do to enhance student success? What conversations do I need to initiate with my colleagues to improve my unit, campus, and profession? Linking theory with practice, Academic Advising Approaches provides an accessible reference useful to all who serve in an advising role. Based upon accepted theories within the social sciences and humanities, the approaches covered include those incorporating developmental, learning-centered, appreciative, proactive, strengths-based, Socratic, and hermeneutic advising as well as those featuring advising as teaching, motivational interviewing, self-authorship, and advising as coaching. All advocate relationship-building as a means to encourage students to take charge of their own academic, personal, and professional progress. This book serves as the practice-based companion to Academic Advising: A Comprehensive Handbook, also from NACADA. Whereas the handbook addresses the concepts advisors and advising administrators need to know in order to build a success advising program, Academic Advising Approaches explains the delivery strategies successful advisors can use to help students make the most of their college experience.