Action-Based Quality Management
Action-Based Quality Management

Author: Marta Peris-Ortiz

Publisher: Springer

Published: 2014-06-13

Total Pages: 197

ISBN-13: 3319064533

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Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies. The principles of Total Quality Management (TQM) have been widely researched and analyzed as an essential tool for businesses to compete in a globalized economy. This book presents the latest research on the applications of TQM across different functions such as customer service, human resources management and cost control. It demonstrates how the utilization of TQM tools, such as the SERVQUAL model, Eco-Management and Audit Scheme (EMAS), High Involvement Practices (HIWP) and the EFQM excellence model, impacts a firm’s performance, enhances productivity and innovation and reduces cost, thereby allowing them to compete more effectively in the global market. Building on the extensive literature on the relationship between TQM and business performance, the authors argue that quality acts as a powerful competitive tool that companies should embrace in their corporate strategy. By promoting activities that result in greater efficiency, improved control and management of the organization (internal quality), firms can achieve significant improvement in customer satisfaction, employee satisfaction, social impact and business results (external quality) and exceed expectations in these areas.

Risk-Based Quality Management in Healthcare Organization
Risk-Based Quality Management in Healthcare Organization

Author: Dr. Akash Sharma, Ms. Vriti Gamta, Mr.Gaurav Luthra

Publisher: Notion Press

Published: 2023-08-09

Total Pages: 105

ISBN-13:

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"Risk-Based Quality Management in Healthcare Organization: A Guide based on ISO 13485 and EU MDR" is a comprehensive handbook that offers practical guidance for healthcare professionals to excel in risk-based quality management. It explores the regulatory landscape of the healthcare industry, emphasizing ISO 13485 and EU MDR as the foundation. The book provides a step-by-step approach to implementing effective risk assessment and mitigation strategies, ensuring compliance with international standards. It includes best practices to navigate risk management throughout the medical device lifecycle. The guide also addresses integrating risk management into existing quality management systems, conducting audits, and meeting EU MDR requirements. By mastering the principles in this guide, professionals can enhance patient safety, improve product quality, and achieve regulatory compliance. It is a valuable resource for healthcare professionals involved in device design, manufacturing, testing, and regulatory affairs.

Total Quality Management for Hospital Nutrition Services
Total Quality Management for Hospital Nutrition Services

Author: M. Rosita Schiller

Publisher: Jones & Bartlett Learning

Published: 1994

Total Pages: 394

ISBN-13: 9780834205512

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Designed to help nutrition professionals build and sustain an effective total quality management program for nutrition services in hospitals, skilled nursing facilities, nursing homes, etc. Provides a discussion of quality assessment, monitoring, and evaluation. Includes background information on total quality management and its adaptation to health care settings and a discussion of departmental systems and tools for quality management. Deals with the quality monitoring and evaluation process, and offers suggestions for managing the quality process. Contains references and examples from dietetic practice.

TOTAL QUALITY MANAGEMENT
TOTAL QUALITY MANAGEMENT

Author: Vinoth Kumar

Publisher: Lulu.com

Published: 2013-11-29

Total Pages: 260

ISBN-13: 1304668711

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The term quality management has a specific meaning within many business sectors. This specific definition, which does not aim to assure 'good quality' by the more general definition, but rather to ensure that an organization or product is consistent, can be considered to have four main components: quality planning, quality control, Quality assurance and quality improvement. Quality management is focused not only on product/service quality, but also the means to achieve it. Quality management therefore uses quality assurance and control of processes as well as products to achieve more consistent quality.

Health and Wellness Tourism
Health and Wellness Tourism

Author: Marta Peris-Ortiz

Publisher: Springer

Published: 2014-11-18

Total Pages: 187

ISBN-13: 3319114905

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This book aims to contribute to the literature and aid in developing a theoretical and practical framework in the area of health and wellness tourism. With contributions and research from different countries using a practical approach, this book is an essential source for students, researchers and managers in the health and wellness tourism industry. Recently, there has been an increased interest in health and wellness due to greater life expectancy, aging populations, increasing levels of stress among others. In this context, the concepts of health, wellness, beauty, relaxation, and tourism can be combined to satisfy the needs of people seeking better quality-of-life. This has given rise to health and wellness tourism, a new market segment that contributes to employment and economic growth in the new economy. Health and wellness tourism involves two aspects: therapeutics, which seeks to cure certain diseases; and relaxation and leisure. As an alternative to traditional tourism, health and wellness tourism provides a new means of achieving regional and local development from a demographic, social, environmental and economic point-of-view. It contributes to tourist destinations’ economic growth, acting as a pillar to support other complementary activities. In short, health and wellness tourism contributes to employment growth and regional wealth, contributes to tourism seasonality, promotes quality in tourism destinations, helps create new tourist services with high value, promotes establishment of international cooperation networks, and yields a number of additional benefits. Featuring a variety of programs and initiatives from different regions, with an emphasis on thermal and thalassotherapy establishments, this volume sheds light on this emerging market segment and its implications for economic and policy development.

Quality Management Handbook, Second Edition,
Quality Management Handbook, Second Edition,

Author: Raymond Kimber

Publisher: CRC Press

Published: 1997-08-29

Total Pages: 848

ISBN-13: 9780824793562

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"Affords an advantageous understanding of contemporary management and total quality systems without excessive employment of advanced mathematics--directing managers in the implementation of the basic quality framework that will lead to improved production and increased profits through sound quality practices. Provides practical applications in a wide variety of industrial, financial, service, and administrative systems and shows how to prepare for quality audits, product meetings, and production discussions. Features 21 new chapters."

Handbook of Public Quality Management
Handbook of Public Quality Management

Author: Ronald J. Stupak

Publisher: CRC Press

Published: 2019-09-16

Total Pages: 892

ISBN-13: 148227048X

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Exploring a variety of methods for improving the economic performance of organizations, this multidisciplinary text covers macro- and micro-perspectives while considering strategic planning, systematic process analysis, leadership studies, group dynamics, and human motivation theories. It highlights "quality of relationships" as a guiding principle within the framework of public administration and stresses customer, client, and stakeholder satisfaction. With over 1000 literature references, tables, drawings, and equations, and appendices of laws and regulations, the book responds to the mandate for high performance and increased productivity.

Mechanism Design for Total Quality Management: Using the Bootstrap Algorithm for Changing the Control Game
Mechanism Design for Total Quality Management: Using the Bootstrap Algorithm for Changing the Control Game

Author: Petter Ogland

Publisher: Lulu.com

Published: 2017-11-10

Total Pages: 336

ISBN-13: 1387359606

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This PhD thesis contributes to the theory of information infrastructures by explaining how to use game theory and genetic algorithms for turning the pseudo-code of the bootstrap algorithm into proper code. The study is the first known study to analyse the bootstrap algorithm from an action research perspective, and it has become an important reference for further research on how to bootstrap information infrastructures.