Human Resource Management in the Hotel and Catering Industry
Human Resource Management in the Hotel and Catering Industry

Author: M. J. Boella

Publisher: Taylor & Francis

Published: 2017-06-26

Total Pages: 287

ISBN-13: 1351970968

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This book, first published in 1987, gives valuable insights into the characteristics of employment in the hotel and catering industry and useful guidance on personal techniques. It deals with fundamental issues, such as personnel policy, as well as with practical techniques. Human Resource Management in the Hotel and Catering Industry has been written as an introductory text to human resource management in the hospitality industry. It is suitable reading for students, line managers and personnel managers in the many different sectors of the business.

Working In Hotels and Catering
Working In Hotels and Catering

Author: Roy C Wood

Publisher: Taylor & Francis

Published: 2024-01-26

Total Pages: 118

ISBN-13: 1136110763

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First Published in 1992. The hotel and catering industry is one of the most heterogeneous of industries, consisting as it does of businesses ranging from the most humble cafe to the largest luxury hotel. Strong images of the glamorous nature of the work are often conjured up by the popular media and sit alongside the lures o f an industry in which it is theoretically possible to rise to the top from the very lowest levels. This book provides an insight into the circumstances under which hotel and catering services are provided in reality. It is the first text to provide an overview of existing research in the industry, and Wood’s account is both wide-ranging and accessible. He highlights many previously overlooked aspects of the industry, including such characteristics as low wages, high labour turnover, lack of unionisation, and heavy-handed management, which are identified and explored in such a way as to illuminate current practice.

Hospitality Management
Hospitality Management

Author: Roy C Wood

Publisher: SAGE

Published: 2015-04-14

Total Pages: 209

ISBN-13: 1473927773

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An innovative and cross-cutting approach to Hospitality that examines the fundamentals of the subject in a concise and commendable way. Roy Wood’s academic and practitioner expertise is brought to bear on this succinct synthesis of the subject that will quickly become a must read for all students and academics in the hospitality area. - Professor Stephen J. Page, Bournemouth University Hospitality Management: A Brief Introduction is designed for undergraduate and postgraduate students studying hotel and hospitality management and hospitality studies. The book includes coverage of the principal areas of functional management in hospitality including: employee relations accommodation management food and beverage management marketing and sales industry structure and strategy the nature of management roles hospitality management education future trends in the field. Roy Wood uses a wide range of established and contemporary research and reflects critically on its subject, including from the perspective of the hospitality consumer, to ensure that readers gain wide awareness of the realities and challenges of the hospitality industry.

Cheats at Work
Cheats at Work

Author: Gerald Mars

Publisher: Routledge

Published: 2019-02-21

Total Pages: 300

ISBN-13: 0429670389

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Originally published in 1982 Cheats at Work looks at occupations from an anthropological point of view, using a similar format to analysis of cultures in the study of anthropology. The author uses an extensive set of quotations drawn from over a hundred informants at all social levels. The interviews reveal a distinct set of ideologies and attitudes from various occupations. The book looks specifically at cheating, lying and deception in various occupations, and the interviews reveal how and why people cheat, and deceive their customers and clients, how they learn the concealed tricks and professions and how they justify this.