A Quality System for Education
Author: Stanley J. Spanbauer
Publisher: ASQ Quality Press
Published: 1992
Total Pages: 268
ISBN-13:
DOWNLOAD EBOOKUsing Fox Valley Technical College, a pioneer in the application of quality processes, as a model for this examination of the quality-education relationship, this book was designed to motivate education leaders to adopt and apply its principles so they too can function on the highest quality level. Readers will find a step-by-step guide for implementing the quality process within education systems; ways to improve service to external and internal customers to reduce overall operating costs; and much more.