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Author: Michael Frayn
Publisher: Macmillan
Published: 2008-01-22
Total Pages: 516
ISBN-13: 9780312426286
DOWNLOAD EBOOKWith wit, charm, and brilliance, this epic work sets out to make sense of our place in the scheme of things. Surveying the spectrum of philosophical concerns from the existence of space and time to relativity and language, Frayn attempts to resolve what he calls "the oldest mystery": the world is what we make of it.
Author: Philippa Thomas
Publisher: BCS, The Chartered Institute
Published: 2012-12-15
Total Pages: 256
ISBN-13: 1780171374
DOWNLOAD EBOOKStrong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
Author: Richard Dew
Publisher:
Published: 2011-05
Total Pages: 154
ISBN-13: 9781936912124
DOWNLOAD EBOOKWhat is good bedside manner? How do you tell patients they have a terminal illness? What do you do after you have told them? How do you deal with the family after a patient dies? How do you foster good relationships with patients, nurses and other physicians? How do you avoid burnout? Your answers to these and similar questions will prove crucial to your medical career. Yet during my seven years of medical school and residency, these issues were never mentioned, much less dealt with. Some programs are now making efforts to teach the human side of medicine, but medical training today is not much different from mine. I intended Medicine with a Human Touch to be a guide for medical students and residents in dealing with these and similar non-technical problems. Yet numerous practicing physicians who reviewed it remarked that we would all do well to reexamine periodically how we are behaving in our everyday practice.
Author: Mitch Albom
Publisher: Crown
Published: 2007-06-29
Total Pages: 226
ISBN-13: 0307414094
DOWNLOAD EBOOK#1 NEW YORK TIMES BESTSELLER • A special 25th anniversary edition of the beloved book that has changed millions of lives with the story of an unforgettable friendship, the timeless wisdom of older generations, and healing lessons on loss and grief—featuring a new afterword by the author “A wonderful book, a story of the heart told by a writer with soul.”—Los Angeles Times “The most important thing in life is to learn how to give out love, and to let it come in.” Maybe it was a grandparent, or a teacher, or a colleague. Someone older, patient and wise, who understood you when you were young and searching, helped you see the world as a more profound place, gave you sound advice to help you make your way through it. For Mitch Albom, that person was his college professor Morrie Schwartz. Maybe, like Mitch, you lost track of this mentor as you made your way, and the insights faded, and the world seemed colder. Wouldn’t you like to see that person again, ask the bigger questions that still haunt you, receive wisdom for your busy life today the way you once did when you were younger? Mitch Albom had that second chance. He rediscovered Morrie in the last months of the older man’s life. Knowing he was dying, Morrie visited with Mitch in his study every Tuesday, just as they used to back in college. Their rekindled relationship turned into one final “class”: lessons in how to live. “The truth is, Mitch,” he said, “once you learn how to die, you learn how to live.” Tuesdays with Morrie is a magical chronicle of their time together, through which Mitch shares Morrie’s lasting gift with the world.
Author: Kevin Burns
Publisher: Lioncrest Publishing
Published: 2016-10-20
Total Pages: 214
ISBN-13: 9781619615236
DOWNLOAD EBOOKWorkplace safety is failing. Despite better procedures now in place on the job, people are still getting hurt. The problem lies in our thinking. We must shift the focus from rules to relationships. In PeopleWork, author and safety management consultant Kevin Burns presents his M4 Method of people-centered management for safety in the workplace. He lays out the practical, how-to steps that frontline supervisors and safety people can master. This promotes a relationship-based culture focused on mentoring, coaching, and inspiring teams. It's an approach that ultimately improves employee productivity and allows everyone to achieve their personal goals and the goals of their company. With PeopleWork, you can raise workplace safety to a level where it actually works.
Author: John McKean
Publisher: John Wiley & Sons
Published: 2003-05-16
Total Pages: 324
ISBN-13: 0470856505
DOWNLOAD EBOOKAlthough 70% of the customer's decision to buy is based on how they are treated as people, few ornganizations have recognized its importance as well as understanding how to implement the "human touch" art as a science. John McKean provides a practical guide to implementing this art as consistent, business-wide, technology-enabled science drawn form proven approaches from world-class human touch practitioners.
Author: Elenor Ling
Publisher:
Published: 2021-02-15
Total Pages: 192
ISBN-13: 9781913645052
DOWNLOAD EBOOKTouch is our first sense. Through touch we make art, stake a claim to what we own and those we love, express our faith, our belief, our anger. Touch is how we leave our mark and find our place in the world; touch is how we connect.0Drawing on works of art spanning four thousand years and from across the globe, this book explores the fundamental role of touch in human experience, and offers new ways of looking. In a series of lavishly illustrated essays, the authors explore anatomy and skin; the relationship between the brain, hand, and creativity; touch, desire and possession; ideological touch; reverence and iconoclasm. A final section collects a range of reflections, historic and contemporary, on touch.00Objects range from anonymous ancient Egyptian limestone sculpture, to medieval manuscripts and panel paintings, to devotional and spiritual objects from across the world, to love tokens and fede rings. Drawings, paintings, prints and sculpture by Raphael, Michelangelo, Rembrandt, Carracci, Hogarth, Turner, Rodin, Degas, and Kollwitz are explored, along with work by contemporary artists Judy Chicago, Frank Auerbach, Richard Long, the Chapman Brothers, and Richard Rawlins.0The events of 2020 have made us newly alive to the preciousness and the dangers of touch, making this exploration of our most fundamental sense particularly timely and resonant.0 0Exhibition: The Fitzwilliam Museum, Cambridge, UK (05.01.-03.05.2021).
Author: Mitch Albom
Publisher: HarperCollins
Published: 2019-11-05
Total Pages: 225
ISBN-13: 0062952412
DOWNLOAD EBOOK"Mitch Albom has done it again with this moving memoir of love and loss. You can’t help but fall for Chika. A page-turner that will no doubt become a classic.” --Mary Karr, author of The Liars’ Club and The Art of Memoir From the #1 New York Times bestselling author of Tuesdays With Morrie comes Mitch Albom’s most personal story to date: an intimate and heartwarming memoir about what it means to be a family and the young Haitian orphan whose short life would forever change his heart. Chika Jeune was born three days before the devastating earthquake that decimated Haiti in 2010. She spent her infancy in a landscape of extreme poverty, and when her mother died giving birth to a baby brother, Chika was brought to The Have Faith Haiti Orphanage that Albom operates in Port Au Prince. With no children of their own, the forty-plus children who live, play, and go to school at the orphanage have become family to Mitch and his wife, Janine. Chika’s arrival makes a quick impression. Brave and self-assured, even as a three-year-old, she delights the other kids and teachers. But at age five, Chika is suddenly diagnosed with something a doctor there says, “No one in Haiti can help you with.” Mitch and Janine bring Chika to Detroit, hopeful that American medical care can soon return her to her homeland. Instead, Chika becomes a permanent part of their household, and their lives, as they embark on a two-year, around-the-world journey to find a cure. As Chika’s boundless optimism and humor teach Mitch the joys of caring for a child, he learns that a relationship built on love, no matter what blows it takes, can never be lost. Told in hindsight, and through illuminating conversations with Chika herself, this is Albom at his most poignant and vulnerable. Finding Chika is a celebration of a girl, her adoptive guardians, and the incredible bond they formed—a devastatingly beautiful portrait of what it means to be a family, regardless of how it is made.
Author: Steven Van Belleghem
Publisher: Kogan Page Publishers
Published: 2015-04-03
Total Pages: 208
ISBN-13: 074947324X
DOWNLOAD EBOOKWINNER: CMI Management Book of the Year Awards 2016 - Commuter's Read Category In an age when customers have access to vast amounts of data about a company, its product and its competitors, customer experience becomes increasingly important as a sustainable source of competitive advantage. But success doesn't just rely on digital engagement and excellence, but also on combining a digital-first attitude with a human touch. In When Digital Becomes Human, Steven Van Belleghem explores and explains the new digital relationships. Packed with global examples from organizations that have successfully transformed their customer relationships, such as Amazon, Toyota, ING, Coolblue, Nike and Starbucks, When Digital Becomes Human presents a clear model that companies can easily implement to integrate an emotional layer into their digital strategy. This guide to combining two of a business's most important assets - its people and its digital strengths - covers the latest issues in digital marketing and customer experience management, including omnichannel and multichannel experiences, big data and predictive analytics, privacy concerns, customer collaboration (ie crowdsourcing) and more.
Author: Phyllis Davis, Ph.D.
Publisher: Hay House, Inc
Published: 1999-04-01
Total Pages: 180
ISBN-13: 1401933076
DOWNLOAD EBOOKWere you raised in a "non-touching" atmosphere? Is your "inner hunger" really a yearning for touch? Do you know what your touching "taboos" are? Do you wish you could feel more comfortable touching others or being touched? Are you fulfilling your loved one's need for touch? Would you like to learn how touching influences behavior and how it could enrich your daily? In the revised edition of her exciting book, The Power of Touch, Phyllis K. Davis explores the human need to touch and be touched--and how America's cultural taboos have made us a touch-starved nation. Phyllis shares important insights on physical contact, not only as a biological need, but also as a language that communicates love more powerfully than words.Thought provoking and inspiring, The Power of Touch examines the catastrophic effects on individuals not nurtured by loving touch. People deprived of this kind of touch often exhibit compulsive overeating, restlessness, drug abuse, promiscuity, and workaholism. Even more shocking--singles deprived of touch have a death rate five times higher than their married counterparts. Phyllis also refutes the myth that picking up crying infants spoils them and stresses the role being physically nurtured as babies plays in becoming well-adjusted adults. To help the reader learn how to bring more touch into their lives, Phyllis includes a chapter of touching exercises and ideas. "Without touch, a baby dies, the human heart aches, and the soul withers. Touch is communication on the most basic level: The Power of Touch is about the language of love spoken through physical contact. The need for touch is a necessity throughout our lives, from birth to death, which serves to sustain us emotionally and physically. She discusses how touch can improve relationships of all kinds-parent/child, man/woman, friend/friend-help heal the body, and open the heart to a deeper love. She provides insights into the role of touch in infant health, sexual satisfaction, well-being of the elderly, and she suggests a number of activities and exercises that will make touching a delightful and valuable tool in your life. In this wonderful book, author Phyllis K. Davis teaches you about the role of touch in healing, infant care, raising children, developmental psychology, lovemaking, old age, and friendship. The message is simple: Open your heart, reach out, and touch those you care about. If you are a friend, parent, massage therapist, teacher, lover, grandparent, caretaker, health-care professional--or just a compassionate human being--you will learn how even the briefest and simplest forms of touch influence your behavior and enrich the lives of those sharing your world.
