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Author: Joseph M. Juran
Publisher: Irwin Professional Publishing
Published: 1995
Total Pages: 714
ISBN-13:
DOWNLOAD EBOOKQuality guru Dr. Joseph M. Juran has compiled an international history of managing for quality. In this landmark volume, Dr. Juran offers his thoughts on the history of managing for quality in the U.S. and gives a remarkable summary tracing worldwide trends and suggesting the likely directions for quality into the next century.
Author: David A. Garvin
Publisher: Simon and Schuster
Published: 1988
Total Pages: 344
ISBN-13: 0029113806
DOWNLOAD EBOOKCase study research conducted in 1981 in nine US companies and seven Japanese companies.
Author: Barrie G. Dale
Publisher: John Wiley & Sons
Published: 2016-06-21
Total Pages: 352
ISBN-13: 111913093X
DOWNLOAD EBOOKAn essential quality management resource for students and practitioners alike—now in its sixth edition This popular and highly successful text on Quality Management has been fully revised and updated to reflect recent developments in the field. New to the Sixth Edition is timely coverage of agile development, emerging markets, product research, evidence based decision-making, and quality control. Some of the material has been re-ordered and changes to terminology have been made to bring the book completely up to date. Contributions from new co-author David Bamford offer insights from a veteran teacher and practitioner. A popular resource for students, academics, and business practitioners alike Combines the latest information on quality management system series standards with up-to-date tools, techniques and quality systems Includes insights on quality, operations management, and strategic process improvement Highly relevant for professionals, particularly those involved with reacting to rapid developments in the global market The word "quality" has many definitions, dependent on context and situation. It is often over-used but always in-demand, and it can make or break a business. Quality management is becoming an increasingly vital factor in the success of a product or service, and it requires constant attention and a continuous drive to do better. Managing Quality is a comprehensive resource that helps you ensure – and sustain – high quality standards.
Author: J. M. Juran
Publisher: Simon and Schuster
Published: 1992-05-04
Total Pages: 552
ISBN-13: 0029166837
DOWNLOAD EBOOKJ.M. Juran, whom Business Week calls, "the man who taught Japan how to manage for quality", presents a new, exhaustively comprehensive approach to planning, setting, and reaching goals in Juran's Quality Road Map. New emphasis is placed on setting goals, planning in "multifunctional" processes, establishing data bases, motivating managers and introducing quality planning into organizations. 30 line drawings.
Author: John H. King
Publisher: Prentice Hall
Published: 2006
Total Pages: 370
ISBN-13:
DOWNLOAD EBOOKThis practical Quality Management book focuses on meeting the expectations of internal customers, external customers, and owner/investors-the backbones of any organization and its culture. Integrating theories and real-life examples to illustrate how to achieve high quality, the authors add credibility to the process by sharing their successful quality management experience in a contemporary case history - while simplifying the most important elements in managing quality in the hospitality industry. Chapter topics cover how to tap an organization's hidden strengths, team effectiveness, the tools of the trade, assessing and implementing quality, leadership, and quality life. For Managers of Quality, General Managers, owners, executives and other personnel in the hotel, restaurant, and club industries.
Author: Uwe Flick
Publisher: SAGE
Published: 2018-09-03
Total Pages: 162
ISBN-13: 1526426196
DOWNLOAD EBOOKQuality underpins the success (or failure) of any piece of qualitative research. In this book, Uwe Flick takes you through the steps in method and design to ensure quality and reliability throughout the entire research process. Showing hands-on what it means to ′manage′ quality, this book puts the spotlight on practical questions and steps researchers can use to continually interrogate, improve and demonstrate quality in your research.
Author: William B. Martin
Publisher: Crisp Pub Incorporated
Published: 1989
Total Pages: 94
ISBN-13: 9780931961830
DOWNLOAD EBOOKThis practical, self-study book was developed to help you establish and manage a quality service operation.
Author: James R. Evans
Publisher: Cengage Learning
Published: 2013-01-02
Total Pages: 0
ISBN-13: 9781285069463
DOWNLOAD EBOOKProvide a description about the book that does not include any references to package elements. This description will provide a description where the core, text-only product or an eBook is sold. Please remember to fill out the variations section on the PMI with the book only information. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Author: Martin J. Eppler
Publisher: Springer Science & Business Media
Published: 2013-06-05
Total Pages: 312
ISBN-13: 3540247823
DOWNLOAD EBOOKWhat makes information useful? This seemingly simple and yet intriguing and complicated question is discussed in this book. It examines ways in which the quality of information can be improved in knowledge-intensive processes (such as on-line communication, strategy, product development, or consulting). Based on existing information quality literature, the book proposes a conceptual framework to manage information quality for knowledge-based content. It presents four proven principles to apply the framework to a variety of information products. Five in-depth company case studies show how information quality can be managed systematically. The book uses frequent diagrams and tables, as well as diagnostic questions and summary boxes to make its content actionable.
Author: J. M. Juran
Publisher: McGraw Hill Professional
Published: 1999-01-21
Total Pages: 24
ISBN-13: 0071386874
DOWNLOAD EBOOKFor decades, Juran's Quality Handbook has been the one essential reference in quality management and engineering—the ultimate authoritative source of answers on quality applications, procedures, techniques, and strategies. Now this Fifth Edition—a major revision and the first new edition of Juran's Quality Handbook in more than 10 years—forges a new standard in tools for quality. Bringing managers and engineers the most up-to-date methods, research, and theory, under the guidance of a team of the world's top experts, Juran's shows you how to plan for quality, achieve quality control, and ensure quality results. Packed with new methods, research, and thought on quality, and emphasizing the need for quality software and quality software development methods, this completely updated classic also gives you new information, new techniques, and new applications. Broad in scope and inclusive in methodology, Juran's Quality Handbook is the reference of choice for anyone concerned with quality in business, manufacturing, or engineering. Whether you're just beginning your journey or a longtime traveler on the quality path, this book is the best possible companion for your voyage.
