This is a handbook on reinventing and repositioning strategy for strengthening public sector governance, redesigning and remodelling the public service delivery system, administrative reshaping, creation of sustainable capacity for effective governance and improvements in governance effectiveness. It discusses various approaches for introducing strategic changes in diverse sectors and institutions for increased citizens value and satisfaction. It is an interactive resource that provides guiding principles and tools that support the reinventing and repositioning process at national and subnational governance levels. It describes the modelling of benefits and impacts to ensure resources are focused in the right areas to deliver the greatest benefits.
This book documents experimentation with various policy and governance approaches that produce structural differences in the composition and organisation of Asia’s higher education systems. In view of the wide variation in the public and private provision of higher education, it showcases how issues of access, equity and modes of participation are addressed, how institutional and programme quality are managed and how academic labour is treated and developed. The book both maps these differences and analyses the country-level dynamics, policy approaches and the problems faced by a variety of states in Asia in the race to develop competitive higher education systems. Focusing on the intersection of governance and higher education policy, it addresses the challenges facing higher education in Asia and the national responses of governments in terms of the organisation of the sector.
Innovation is a core issue for public services and is a key element of public services reform – particularly in this age of austerity where policymakers urge the need to 'innovate to do more with less'. This comprehensive and accessible Handbook explores the potential for creating efficient and effective public services. Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovation in public services and public service reform; managerial change challenges; ICT and e-government; and collaboration and networks. The theory is underpinned by seven wide-ranging case studies of innovation in practice. Taking the field forward and providing a baseline for future research, this highly unique and original Handbook will prove essential reading for academics, researchers, students, policymakers and practitioners across the fields of innovation, public policy, social policy and public management.
This timely Handbook explores climate challenges and environmental governance in China. Bringing together established scholars and emerging research stars, it systematically examines the evolution of Chinese climate policies and institutions and the challenges, successes, failures and dilemmas that have arisen from this.
The past two decades have been marked by a period of substantial and often fundamental change in public administration. Critically reflecting on the utility of scholarly theory and the extent to which government practices inform the development of this theory, the Handbook of Public Administration was a landmark publication which served as an essential guide for both the practice of public administration today and its on-going development as an academic discipline. The Concise Paperback Edition provides a selection of 30 of the original articles in an accessible paperback format and includes a new introduction by B. Guy Peters and Jon Pierre. It is an essential point of reference for all students of public administration.
The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the 21st century "savior", the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. This book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fundamental changes in the relationship between citizens and their governments, using ICTs as catalysts for political as well as administrative communication. This entails attitudinal and behavioral changes, secure networks, and less dependence on formal bureaucratic structures (covered in Part I of this book); transformation of administrative, educational, and security systems to manage public services in a more citizen-centric way (covered in Part II); the integration of advanced digital technologies with remote broadband wireless internet services (Part III); and the creation of new forms of global interactive citizenship and self-governance (covered in Part IV). Author Michael E. Milakovich offers recommendations for further improvement and civic actions to stimulate important instruments of governance and public administration. This book is required reading for political science, public administration, and public policy courses, as well as federal, state, and local government officials.
Going Public examines the forces affecting labor and management and the prospects for adopting service-oriented cooperative relationships as a key strategy for meeting the expanded demands on the public sector.
This is an up-to-date and topical treatment of how six major cities in Europe, North America and Asia are coping with the new demands on urban government. Population expansion, the migration of new peoples and disparities between cities and suburbs are longstanding features of the urban crisis. Today, city governments also face demands for popular participation and better public services while they struggle to position themselves in the new world economy. While each of the cities is located in its unique historical setting, the emphasis of the book is upon the common dilemmas raised by major planning problems and the search for more suitable approaches to governance and citizen involvement. A principal theme is the re-engineering of institutional structures designed to foster local responsiveness and popular participation. The discussion is set in the context of the globalizing forces that have impacted to different degrees, at different times, upon London, Tokyo, Toronto, Berlin, Hyderabad and Atlanta. Cities in Transition is a major and original addition to the comparative literature on urban governance.
Although many industrialized countries have had to face the same political and economic pressures in reforming their public sectors there have been different reactions and a diversity of solutions to the emerging problems. This book examines the most significant initiatives targeted towards the restructuring of public sector employment relations in countries belonging to the Organization for Economic Cooperation and Development. The contributors focus on national and local governments, and health, education and social services. The first section provides an up-to-date analysis of six European countries. The second part considers the USA, Canada, New Zealand, Australia and Japan.
Describes how private-sector management strategies can help governments obtain greater access to global resources, create more jobs, and provide better social services to their citizens.