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Author: U.S. Services Administration
Publisher: GPO FCIC
Published: 2010
Total Pages: 176
ISBN-13: 9781612210001
DOWNLOAD EBOOKUse this guide to get help with consumer purchases, problems and complaints. Find consumer contacts at hundreds of companies and trade associations; local, state, and federal government agencies; national consumer organizations; and more.
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Published: 2003
Total Pages: 178
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DOWNLOAD EBOOKAuthor: Helen E. Nelson
Publisher:
Published: 1978
Total Pages: 72
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DOWNLOAD EBOOKAuthor: Phil Edmonston
Publisher: Dundurn
Published: 2013-09-02
Total Pages: 121
ISBN-13: 1459719441
DOWNLOAD EBOOKDefective cars, contaminated food, insurance company abuses, botched vacations, or government errors and indifference ... these issues and more are examined in The Art of Complaining. Phil Edmonston's newest book helps consumers come out ahead when products, services, and organizations fail to deliver.
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Published: 1988
Total Pages: 100
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DOWNLOAD EBOOKAuthor: United States. Federal Trade Commission. Bureau of Consumer Protection
Publisher:
Published: 1998
Total Pages: 32
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DOWNLOAD EBOOKAuthor: Lawrence B. Glickman
Publisher: University of Chicago Press
Published: 2009-06-10
Total Pages: 424
ISBN-13: 0226298663
DOWNLOAD EBOOKA definitive history of consumer activism, Buying Power traces the lineage of this political tradition back to our nation’s founding, revealing that Americans used purchasing power to support causes and punish enemies long before the word boycott even entered our lexicon. Taking the Boston Tea Party as his starting point, Lawrence Glickman argues that the rejection of British imports by revolutionary patriots inaugurated a continuous series of consumer boycotts, campaigns for safe and ethical consumption, and efforts to make goods more broadly accessible. He explores abolitionist-led efforts to eschew slave-made goods, African American consumer campaigns against Jim Crow, a 1930s refusal of silk from fascist Japan, and emerging contemporary movements like slow food. Uncovering previously unknown episodes and analyzing famous events from a fresh perspective, Glickman illuminates moments when consumer activism intersected with political and civil rights movements. He also sheds new light on activists’ relationship with the consumer movement, which gave rise to lobbies like the National Consumers League and Consumers Union as well as ill-fated legislation to create a federal Consumer Protection Agency.
Author: Marcy Hogan Greer
Publisher: American Bar Association
Published: 2010
Total Pages: 1412
ISBN-13: 9781604429558
DOWNLOAD EBOOKComplete with a state-by-state analysis of the ways in which the class action rules differ from the Federal Rule of Civil Procedure 23, this comprehensive guide provides practitioners with an understanding of the intricacies of a class action lawsuit. Multiple authors contributed to the book, mainly 12 top litigators at the premiere law firm of Fulbright and Jaworski, L.L.P.
Author: Gordon Foxall
Publisher: Routledge
Published: 2017-10-16
Total Pages: 302
ISBN-13: 1317677382
DOWNLOAD EBOOKContext and Cognition in Consumer Psychology is concerned with the psychological explanation of consumer choice. It pays particular attention to the roles of perception and emotion in accounting for consumers’ actions and their interaction with the desires and beliefs in terms of which consumer choice is frequently analyzed. In this engaging book, Gordon Foxall extends and elaborates his theory of consumer action, based on the philosophical strategy of Intentional Behaviorism. In doing so, he introduces the concept of contingency-representation to explore the ways in which consumers mentally represent the consequences of past decisions and the likely outcomes of present consumption. The emphasis is on action rather than behavior and the manner in which the intentional consumer-situation, as the immediate precursor of consumer choice, can be reconstructed in order to explain consumer actions in the absence of the environmental stimuli required by behaviorist psychology. The result is a novel reaffirmation of the role of cognition in the determination of consumer choice. Besides the concept of contingency-representation which the author introduces, the analysis draws upon psychoanalytic concepts, theories of cognitive structure and processing, and the philosophy of perception to generate a stimulating synthesis for consumer research. The book will be of interest to students and researchers in consumer behavior and economic psychology and to all who seek a deeper interdisciplinary understanding of the contextual and cognitive interactions that guide choice in the market place.
Author: Krystyna Weinstein
Publisher: Gower Publishing, Ltd.
Published: 2012-09-28
Total Pages: 245
ISBN-13: 1409460533
DOWNLOAD EBOOKOur daily experiences at work provide us with endless opportunities to learn - which is the principle underlying action learning. If you want to understand the benefits of being part of an AL programme, or would like to set one up but need to know more, then this popular guide is an ideal place to start. It is both a manifesto for a key approach to management development, and a very personal and practical guide for anyone looking for a reliable introduction. Based on the author's extensive experience, and on that of numerous participants, this new edition includes expanded material on set advisers and on putting an effective programme into practice, together with a chapter on the future of AL.
