A practical guide containing 50 different quality improvement and quality assurance approaches to help improve practice. · Helps staff to improve the quality of the products and services offered · Includes practical ideas for internal and external quality assurance activities (IQA/EQA) · Helps staff to prepare for external inspections and EQA visits · Readable, relevant and easy to understand · Provides valuable ideas and tips for new and experienced quality staff · Uses simple language to explain each approach · Can help promote outstanding teaching and learning
This reader-friendly and accessible text introduces 50 teaching and learning approaches and explores how they work in practice by taking an honest look at the advantages and disadvantages of each one. For each approach, the authors include in-practice examples taken from a range of teaching contexts. The text also offers clear support for teachers on how they can assess learners′ progress when using each approach. This focus on the need to see and measure the learning that is taking place supports the reader to concentrate on the learning and not be distracted with the newness of different approaches.
A practical guide containing 50 different quality improvement and quality assurance approaches to help improve practice. · Helps staff to improve the quality of the products and services offered · Includes practical ideas for internal and external quality assurance activities (IQA/EQA)· Helps staff to prepare for external inspections and EQA visits · Readable, relevant and easy to understand · Provides valuable ideas and tips for new and experienced quality staff · Uses simple language to explain each approach · Can help promote outstanding teaching and learning
This volume works towards overcoming the lack of systematic impact evaluation in higher education, particularly analyses which are not restricted to ex-post gathered data and expert assessments. Since (higher) education is more important than ever in knowledge societies, high priority should be ascribed to quality management (QM) in higher education institutions (HEIs). Consequently, impact evaluation of QM effectiveness is indispensable because it generates the knowledge required for quality (management) improvement. The introductory chapter elucidates the motivation and objective of impact analyses of QM in HEIs and provides an overview of the volume’s other contributions. One chapter reflects on success factors and un-/intended effects of QM, while another one analyses more discoursive ways of evidence-informed guidance of QM policies which are complementary to rigorous impact studies. Five chapters investigate QM effectiveness in HEIs by ex-post and simultaneous impact evaluation in European case studies, including assessments of students, teachers, quality managers, and institutional leadership. The case studies comprise universities from Germany, Spain, Finland, and Romania. The final chapter reports a SWOT analysis of impact evaluation of QM in HEIs, which is suggested as a tool for bridging the notorious gap between the demanding methodology of impact evaluation and its proper implementation. This book was originally published as a special issue of the European Journal of Higher Education.
Reducing Risk with Software Process Improvement recommends the critical practices that aid in the successful delivery of software products and services. The author describes the observations that he made over a period of ten years in IT projects and organizations. He focuses on the areas of software development and maintenance, highlighting the mos
The first encyclopedia in the field, the International Encyclopedia of Ergonomics and Human Factors provides a comprehensive and authoritative compendium of current knowledge on ergonomics and human factors. It gives specific information on concepts and tools unique to ergonomics. About 500 entries, published in three volumes and on CD-ROM, are pre
This is a core text for anyone training to be (or working as) an assessor in the further education and skills sector. Whether you are a new or an experienced assessor, this book will guide you through the relevant principles and practices to enable you to become an assessor; improve your job role; and/or work towards a relevant assessment qualification. The book takes you through all the information you need to know, opening up the topic for learning in a really accessible way. Interactive activities are included throughout, and real examples of assessment in practice are included. The book also includes examples of completed assessment documents. It is a comprehensive text, covering: • principles of assessment • planning for assessment • types and methods of assessment • assessment practice • giving feedback • recording progress and achievement • quality assurance • evaluation The updated 4th edition includes new content on: the assessor coach role end-point assessment the role of technology in assessment and quality assurance online assessment theories, principles and models of reflection and evaluation
This textbook serves as a current and comprehensive resource on effective Continuing Professional Development (CPD) for TESOL practitioners in various contexts around the world at various stages in their careers. The practices described by language teachers, teacher educators and professional development providers in this book offer a vision of critical issues to consider when designing and evaluating professional development opportunities. Effective professional development requires careful planning informed by the realities of the local context and the specific needs of the teachers. This textbook is designed to support those who provide professional development opportunities by presenting global perspectives on professional development for a range of teaching contexts at different language levels. Each chapter includes a discussion about the type and source of support available in the given context, as well as a reflection on the challenges that exist for both teachers and CPD providers. These insights serve to help CPD designers and providers as they problematize teacher development opportunities in their context. Each chapter concludes with a synthesis of the strengths of CPD in the local context and a discussion of future directions that target opportunities for transformation and improvement. This volume celebrates teachers, teacher educators and CPD providers around the world. High-impact practices are presented from fifteen countries: Cameroon, Canada, Costa Rica, Indonesia, Kazakhstan, Malta, New Zealand, Norway, Oman, Qatar, South Africa, South Korea, Sri Lanka, Tanzania and the United States of America.
