This collection of fully reproducible, trainer led exercises teaches and reinforces the skills necessary to be a successful negotiator. Skills include: being assertive, questionning techniques, surfacing intangibles, planning a negotiation, managing expectations, building trust and more.
25 Role Plays to Teach Negotiation contains exercises that will inspire you to think and act like a negotiation expert. Select role plays by industry or by training objectives. Build an entire workshop or supplement related training with a negotiation exercise.
Master the six steps of negotiating with these role-plays that will teach you the skills of planning, climate setting, issue identification, bargaining, settlement, and review. These role-plays, drawn from real life experiences, were compiled to aid today's training professional in designing a negotiation skills program. They address a number of issues involved in sales, purchasing, employee performance, boundary roles, general management, and dealing with coworkers. To make the trainer's job easier, the book includes planning, observer and debriefing worksheets, a list of critical behaviors, and a special set of directions for participants. Each role-play is written in an easy-to-read format, and includes directions which address the time requirements, objectives, methodology, and trainer's instructions for each exercise.
Success in business often hinges on good negotiation, and that takes advanced skills in listening, self-awareness, conflict resolution, assertiveness, and more. Negotiation at Work includes easy-to-use exercises to help you instill your employees with the confidence they need to become strong negotiators. Each activity includes a description, detailed directions, goals, additional resources, and trainer notes to guide your facilitation. Your team will learn how to: plan effectively for a negotiation, ask the right questions, build trust, analyze each negotiation creatively, strategically frame each party's needs and interests, successfully negotiate with difficult people, and determine their own negotiating style. To instruct in the complicated subject of negotiation, managers and trainers can’t rely on simple pep talks or basic business strategy. Featuring transcripts from real negotiations, case studies, assessments, and even practice negotiation sessions, Negotiation at Work has everything you need to successfully train others up in skills that will lead to increased sales, big company savings, and control over their careers.
In the worlds of international business or diplomacy, the perfect negotiator is said to be both assertive and flexible, endowed with a brilliant intellect and an amazing memory. However, a negotiator's skills can be more aptly compared to those of someone who exceeds at sports - talent may be 20% and the rest is training. This book contains 14 role playing exercises, all based on real-life cases, that will help to develop negotiation skills. Navigating through the phases of confrontation, competition, and cooperation, the book demonstrates how to resolve conflicts and achieve win/win results. As with his first book, International Negotiations, author Alexander MÃ?1⁄4hlen, who is an experienced diplomat, shows readers in a step-by-step fashion how to succeed in negotiations. (Series: Cultures and Communication / Kommunikation und Kulturen - Vol. 4) [Subject: Communication Skills, Diplomacy, Business, Politics]
Role-play simulations are a popular method for active learning in business education. Instructors in a variety of business disciplines use role-plays to facilitate student engagement and promote more dynamic class environments. In this book, the authors provide instructors of all experience levels with frameworks for understanding role-play simulations and implementing them in their classes.
This is a vital guide to developing and honing 'people skills' in training and staff development. With detailed guidance on analysing human behaviour the book also includes techniques for interviewing, team operation, coaching and mentoring.
A practical guide to negotiating which will give you the information and skills to succeed Find out how to improve your negotiating skills by defining your style, preparing properly and designing your meeting structure. You'll learn to build relationships, develop trust and negotiate fairly. Tips, dos and don'ts and 'In Focus' features on what to do in a particular situation, plus real-life case studies demonstrate how to manage an impasse, persuade others and close the deal. Dip in and out of topics for quick reference.
Do you want to clinch a sale? Get a better salary? Make a terrific deal on a new house? Then get ready to negotiate! Your life is all about bargaining--everything from setting a price with a vendor at work to talking to your teenager at home about an allowance. Experienced negotiators have a huge advantage in these discussions, because they know what words and phrases work. And you can join their ranks. Here's your essential guide to what to say at each stage of the negotiation. You'll learn how to: Evaluate the needs of your negotiating partner Decide what the other party's words really mean Structure offers and counteroffers Determine your minimum walkaway point The best words will get you the best deal. So get in there and start bargaining!
"The Sourcing Solution will help you stay on top of it all by giving you a clear and thorough overview of the new tools for sourcing success. Author Larry Paquette brings his considerable experience to this engaging and accessible guide, designed to give you practical ideas to use in your organization and throughout your entire career."--Jacket.