Answering 911

Answering 911

Author: Caroline Burau

Publisher: Minnesota Historical Society

Published: 2007-09

Total Pages: 220

ISBN-13: 9780873516020

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"At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot seat and shows us the madness, the sadness, and the gallows humor of a profession that serves and protects in ways we never dream. And by telling us what goes on when the microphone is silent, she has taken the voice on the radio and given it heart." Michael Perry, author of Population 485 and Truck: A Love Story "A witty, gritty look at life on the receiving end of our cries for help." Reader's Digest (Editor's Choice) You answer a call from a fourteen-year-old boy asking for someone to arrest his mother, who is smoking crack in their bathroom. You talk with him until the cops arrive, making sure there are no weapons around and learning that his favorite subject in school is lunch. Five minutes later, you have to deal with someone complaining about his neighbor's clarinet practice. What is it like to be on the receiving end of desperate calls for help . . . every day? Caroline Burau, a former newspaper reporter and nursing student who couldn't stand the sight of blood, takes a job as an emergency dispatcher because she likes helping people. But on-the-job training at the comm center proves to be more than she bargained for. As she adjusts to a daily life of catastrophe and comedy, domestics and drunks, cops and robbers, junk food and sarcasm, lost cats and suicides, she discovers that crisis can become routine, that coworkers can be mean--that she must continue to care and, at times, learn how to let go. "The day may come when I have to dial 911. I hope to God that the person who answers is Caroline Burau or someone like her. Funny, honest, and elegantly simple, this book left me with a sense of grace and hope."--Alison McGhee, author of Shadow Baby, Rainlight, Was It Beautiful? and Falling Boy Caroline Burau is a 911 dispatch operator for the police and fire departments in White Bear Lake, Minnesota.


Do Not Go Gentle

Do Not Go Gentle

Author: Steve Armstrong

Publisher: iUniverse

Published: 2001-04-29

Total Pages: 174

ISBN-13: 0595180566

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Do Not Go Gentle is the HOT first novel by Steve Armstrong, who, as a former Petersburg (Virginia) police officer, takes you on a wild ride with a cast of characters as diverse as the city itself. Through the eyes of Officer First Class Adam Styles, we get a first-hand look at the day-to-day life of a street cop working the midnight shift. That life gets shattered when a sudden hostage crisis erupts with an unstable robbery suspect calling the shots. From a horrible discovery at a local apartment complex to the high speed vehicle pursuits through the sometimes mean, sometimes hilarious, streets of Petersburg- Steve Armstrong spins a tale that will leave you breathless! Buckle up for the ride-a-long of your life, as Do Not Go Gentle builds both the suspense and excitement until it's explosive conclusion!


Emergency Response Guidebook

Emergency Response Guidebook

Author: U.S. Department of Transportation

Publisher: Simon and Schuster

Published: 2013-06-03

Total Pages: 352

ISBN-13: 1626363765

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Does the identification number 60 indicate a toxic substance or a flammable solid, in the molten state at an elevated temperature? Does the identification number 1035 indicate ethane or butane? What is the difference between natural gas transmission pipelines and natural gas distribution pipelines? If you came upon an overturned truck on the highway that was leaking, would you be able to identify if it was hazardous and know what steps to take? Questions like these and more are answered in the Emergency Response Guidebook. Learn how to identify symbols for and vehicles carrying toxic, flammable, explosive, radioactive, or otherwise harmful substances and how to respond once an incident involving those substances has been identified. Always be prepared in situations that are unfamiliar and dangerous and know how to rectify them. Keeping this guide around at all times will ensure that, if you were to come upon a transportation situation involving hazardous substances or dangerous goods, you will be able to help keep others and yourself out of danger. With color-coded pages for quick and easy reference, this is the official manual used by first responders in the United States and Canada for transportation incidents involving dangerous goods or hazardous materials.


Dirty Magic

Dirty Magic

Author: Jaye Wells

Publisher: Orbit

Published: 2014-01-21

Total Pages: 276

ISBN-13: 0316228443

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Action-packed police procedural meets dark urban fantasy in a world where cops and wizards are fighting a war over addictive, dangerous, and illegal dirty magic. Magic is a drug. Careful how you use it. The last thing patrol cop Kate Prospero expected to find on her nightly rounds was a werewolf covered in the blood of his latest victim. But then, she also didn't expect that shooting him would land her in the crosshairs of the Magic Enforcement Agency, who want to know why she killed their lead snitch. The MEA keeps dirty magic off the streets, but there's a new blend out there that's as deadly as it is elusive. The more Prospero learns about the investigation, the more she's convinced that earning a spot on their task force is the career break she's been wanting. But getting the assignment proves much easier than solving the case. Especially once the investigation reveals their lead suspect is the man she walked away from ten years earlier-on the same day she swore she'd given up dirty magic for good. Kate Prospero's about to learn the hard way that crossing a wizard will always get you burned, and that when it comes to magic, you should never say never. The first book the Prospero's War series from bestselling author Jaye Wells.


Nancy Caroline's Emergency Care in the Streets Advantage Package (Canadian Edition)

Nancy Caroline's Emergency Care in the Streets Advantage Package (Canadian Edition)

Author: American Academy of Orthopaedic Surgeons (AAOS)

Publisher: Jones & Bartlett Learning

Published: 2020-02-18

Total Pages: 1657

ISBN-13: 128419664X

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Navigate 2 Advantage Access unlocks a complete Audiobook, Study Center, homework and Assessment Center, and a dashboard that reports actionable data. Experience Navigate 2 today at www.jblnavigate.com/2. In the early 1970s, Dr. Nancy Caroline developed the first paramedic textbook and transformed paramedic education. Today, the Paramedic Association of Canada is proud to continue this legacy, delivering world-class education to future paramedics in Canada and around the globe. The Eighth Edition offers cutting-edge, evidence-based content that aligns with current guidelines, standards, and literature from medical authorities across the spectrum of emergency medicine--from cardiac care, to stroke, to wilderness medicine, to trauma. Current, State-of-the-Art Medical Content Based on the National Occupational Competency Profiles and the latest CPR/ECC Guidelines, the Eighth Edition offers complete coverage of every competency statement with clarity and precision in a concise format that ensures comprehension and encourages critical thinking. Detailed explanations of current practice and treatment provide an unparalleled clinical foundation for a successful career as a paramedic and beyond. Relevant medical concepts are presented to ensure students and instructors have accurate, insightful interpretation of medical science as it applies to prehospital medicine today. Application to Real-World EMS Through evolving patient case studies in each chapter, the Eighth Edition gives students real-world scenarios to apply the knowledge gained in the chapter, clarifying how the information is used to care for patients in the field, and pushing students to engage in critical thinking and discussion. Essential skill content is portrayed in detailed steps that are the ideal complement to the National Occupational Competency Profiles. A Foundation for Life The Eighth Edition provides a comprehensive understanding of anatomy, physiology, pathophysiology, medical terminology, and patient assessment. Clinical chapters discuss application of these key concepts to specific illnesses or injuries, using context to refine and solidify the foundational knowledge. Dynamic Technology Solutions Navigate 2 unlocks engaging tools that enable students and instructors to chart a swift path to success. The online learning resources include student practice activities and assessments and learning analytics dashboards. The online offering also includes the following for every chapter: Ready for Review chapter summaries Vital Vocabulary chapter definitions Assessment in Action scenarios with multiple-choice questions Points to Ponder scenarios to consolidate information and promote critical thinking


Ghost Train to New Orleans

Ghost Train to New Orleans

Author: Mur Lafferty

Publisher: Hachette+ORM

Published: 2014-03-04

Total Pages: 249

ISBN-13: 0316221155

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COULD YOU FIND A MUSEUM FOR A MONSTER?OR A JAZZ BAR FOR A JABBERWOCK? Zoe Norris writes travel guides for the undead. And she's good at it too -- her new-found ability to talk to cities seems to help. After the success of The Sbambling Guide to New York City, Zoe and her team are sent to New Orleans to write the sequel. Work isn't all that brings Zoe to the Big Easy. The only person who can save her boyfriend from zombism is rumored to live in the city's swamps, but Zoe's out of her element in the wilderness. With her supernatural colleagues waiting to see her fail, and rumors of a new threat hunting city talkers, can Zoe stay alive long enough to finish her next book?


A Life in Stitches

A Life in Stitches

Author: Rachael Herron

Publisher: HGA Publishing

Published: 2021-10-03

Total Pages: 183

ISBN-13: 1940785626

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A hilarious, heartfelt romp that will bring you home to yourself. You don’t have to be a knitter to fall in love with this book—any person who’s ever made anything with their hands will dive joyfully into these pages and come back up renewed and ready to create. Tenth Anniversary Edition - This beloved bestseller is newly updated with fresh stories and extra devotion to the happiness found in everyday tools. Internationally bestselling author Rachael Herron shows that when life unravels, there’s usually a way to knit it back together again, and if there’s not, there’s still hope to be found in the simple tools of the craft. Honest, funny, and full of warmth, Herron’s tales, each inspired by something she knitted, will speak to anyone who’s ever loved (or lost). From her very first sweater (a hilarious disaster) to the yellow afghan that caused a breakup (and, ultimately, a breakthrough), every chapter has a moving story behind it. This beautifully candid collection about crafting the art of happiness through joy and grief is perfect for fans of Elizabeth Gilbert and Glennon Doyle. Click BUY now! Rachael Herron is the author of more than two dozen books, including thriller (under R.H. Herron), mainstream fiction, feminist romance, memoir, and nonfiction about writing. She received her MFA in writing from Mills College, Oakland, and she teaches writing extension workshops at both UC Berkeley and Stanford. She is a proud member of the NaNoWriMo Writer’s Board. An AmeriKiwi, she’s currently living in New Zealand.


Ask a Manager

Ask a Manager

Author: Alison Green

Publisher: Ballantine Books

Published: 2018-05-01

Total Pages: 306

ISBN-13: 0399181822

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From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together


Rusted Veins

Rusted Veins

Author: Jaye Wells

Publisher: Hachette+ORM

Published: 2017-04-04

Total Pages: 76

ISBN-13: 0316371599

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Halloween in New Orleans is usually a treat. But for Sabina Kane and the rest of Team Awesome, this year's celebration has its share of nasty tricks. When Brooks's new waitress goes missing, the Changeling asks Sabina to help him find her. The problem? The missing mage is one of Adam Lazarus's old flames, and having her show up in their lives is giving Sabina heartburn. Plus saving her may also threaten the fragile peace Sabina's achieved for the Dark Races. Luckily for Adam's ex -- but unlucky for her kidnappers -- Sabina Kane isn't easily spooked.