Work Process Knowledge brings together the findings of twenty-four leading researchers on new forms of work and the demands these place on workers' knowledge and skill. Their findings, based on a new set of investigations in a wide range of manufacturing and service industries, identify the kinds of knowledge required to work effectively in the post-Taylorist industrial organization. Raising fundamental issues for current industrial policy, science and technology policy, and ways of managing the post-Taylorist organization and developing human resources, this book will be of essential interest to academics and professionals working in the fields of management, human resource development, and workplace learning.
Recoge: 1. Introduction and overview - 2. Individual and organisational dimensions of work process knowledge - 3. Explicit and implicit learning at work - 4. Learning at work: obstacles and opportunities - 5. Analysis of work process knowledge for teaching and learning - 6. Design of curricula and work process knowledge - 7. Policy issues.
In this book, we show the replacement of academic and vocational education, which is structured according to subject systems and oriented towards scientific knowledge, by vocational action knowledge. This work process knowledge is the basis for the acquisition of the design competence of vocational specialists, which is becoming increasingly important in the world of work. A modern knowledge concept based on vocational education is developed and documented. In the first part of the book the concept of vocational knowledge is developed, in the second part empirical results from COMET projects are documented, from which the vocational knowledge imparted in different occupations can be read. There has been a confusing discussion about vocational knowledge for decades. In 1991, the KMK agreed on a new concept for vocational education and training with the guiding idea of vocational design competence. It remained open on which vocational knowledge this new guiding idea should be based. Up to now there has been no original vocational pedagogical justification for the vocational knowledge on which vocational design competence is based.
The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the market. This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology. As the first of three volumes, this book represents the most comprehensive body of knowledge published on business process. Following closely behind, the second volume uniquely bridges theory with how BPM is applied today with the most extensive information on extended BPM. The third volume will explore award winning real-life examples of leading business process practices and how it can be replaced to your advantage. Learn what Business Process is and how to get started Comprehensive historical process evolution In-depth look at the Process Anatomy, Semantics and Ontology Find out how to link Strategy to Operation with value driven BPM Uncover how to establish a way of Thinking, Working, Modelling and Implementation Explore comprehensive Frameworks, Methods and Approaches How to build BPM competencies and establish a Center of Excellence Discover how to apply Social BPM, Sustainable and Evidence based BPM Learn how Value & Performance Measurement and Management Learn how to roll-out and deploy process Explore how to enable Process Owners, Roles and Knowledge Workers Discover how to Process and Application Modelling Uncover Process Lifecycle, Maturity, Alignment and Continuous Improvement Practical continuous improvement with the way of Governance Future BPM trends that will affect business Explore the BPM Body of Knowledge
This influential book establishes the enduring vocabulary and concepts in the burgeoning field of knowledge management. It serves as the hands-on resource of choice for companies that recognize knowledge as the only sustainable source of competitive advantage going forward. Drawing from their work with more than thirty knowledge-rich firms, Davenport and Prusak--experienced consultants with a track record of success--examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value. They categorize knowledge work into four sequential activities--accessing, generating, embedding, and transferring--and look at the key skills, techniques, and processes of each. While they present a practical approach to cataloging and storing knowledge so that employees can easily leverage it throughout the firm, the authors caution readers on the limits of communications and information technology in managing intellectual capital.
Facilities planning for tourism, hospitality and events (THE) is an important subject from both theoretical and applied perspectives, as land, property and resources represent major components of the foundation of the industry. As future managers, it is imperative that students have a sound basic knowledge of property and the various resources, systems and services associated with it. Covering important contemporary subjects such as sustainable planning and environmental management, this book considers the planning, development and management of facilities operations from several key perspectives, drawing upon the expertise of complementary experts in the design, management and development of THE facilities.
The development of knowledge-based systems is usually approached through the combined skills of knowledge engineers (KEs) and subject matter experts (SMEs). One of the most critical steps in this activity aims at transferring knowledge from SMEs to formal, machine-readable representations, which allow systems to reason with such knowledge. However, this is a costly and error prone task. Alleviating the knowledge acquisition bottleneck requires enabling SMEs with the means to produce the desired knowledge representations without the help of KEs. This is especially difficult in the case of complex knowledge types, like processes. The analysis of different application domains uncovers that process knowledge is one of the most frequent knowledge types, whose complexity requires specific means to enable SMEs to represent processes in a computational form. Additionally, such complexity and the increasingly large amount of data that process executions generate in knowledge-intensive domains, like Biology or Astronomy, requires analytical means with high abstraction capabilities to support SMEs in the analysis of such processes. This book presents methods and tools that enable SMEs to acquire process knowledge from the domains, formally represent such knowledge, reason about it, and understand process executions by analyzing their provenance. We describe the utilization of Problem Solving Methods as the main knowledge artifacts for process acquisition and analysis in two innovative ways. First, as formalizations of the reasoning strategies needed for processes and, second, as high-level, domain-independent, and reusable abstractions of process knowledge to provide SMEs with interpretations of process executions.
This book provides an overview of some fundamental topics of international Technical and Vocational Education and Training (TVET), e.g. genesis of TVET research, fields of TVET research, curriculum development, TVET planning and developing, methods of TVET research etc. The International Handbook of Technical and Vocational Education and Training Research (Rauner/Maclean), published in 2009 by Springer, was the first handbook to provide a comprehensive coverage of TVET research in an international context and with a special focus on research and research methods. Building upon the great success of this handbook and replying to the great demand expressed by researchers, (postgraduate) students and decision makers in VET, this new book “Areas of Vocational Education Research” focuses on providing an easier accessible overview of the fundamental topics of international TVET research.
"This book generates a comprehensive overview of the recent advances in concepts, technologies, and applications that enable advanced business process management in various enterprises"--Provided by publisher.
