This book retains the accessibility of the previous editions while incorporating the latest research findings, and updated organizational applications of the principles of I-O psychology. The scientist-practitioner model continues to be used as the philosophical cornerstone of the textbook. The writing continues to be topical, readable, and interesting. Furthermore, the text includes additional consideration of technological change and the concomitant change in the reality of work, as well as keeps and reinforces the systems approach whenever possible, stressing the interplay among different I-O psychology variables and constructs.
The aging of baby boomers, along with the predicted decrease of the available labor pool, will place increased scrutiny and emphasis on issues relating to an aging workforce. Furthermore, future economic downturns will place strong pressure on older workers to remain in the workforce, and on retirees to seek employment again. Aging and Work in the 21st Century reviews, summarizes, and integrates existing literature from various disciplines with regard to aging and work. Chapter authors, all leading experts within their respective areas, provide recommendations for future research, practice, and/or public policy. This definitive source comprehensively reviews: trends and implications regarding the demography, income, and diversity of the aging workforce; the issue of age bias in the workplace; job performance, work-related attitudes, training and development, and career issues of older workers; and topics of age and occupational health, technology, work and family issues, and retirement. The intended audience is advanced undergraduate and graduate students, as well as researchers in the disciplines of industrial and organizational psychology; developmental psychology; gerontology; sociology; economics; and social work. Older worker advocate organizations, like AARP, will also take interest in this edited book.
It cannot be denied that in recent decades, for many if not most people, work has become unstable and insecure, with serious risk and few benefits for workers. As this reality spills over into political and social life, it is crucial to interrogate the transformations affecting employment relations, shape research agendas, and influence the policies of national and international institutions. This single volume brings together thirty-nine scholars (both academics and experienced industrial relations actors) in the fields of employment relations and labour law in a forthright discussion of new approaches, theories, and methods aimed at ameliorating the world of work. Focusing on why and how work is changing, how collective actors deal with it, and the future of work from different disciplinary angles and at an international level, the contributors describe and analyse such issues and topics as the following: new forms of social protection and representation; differences in the power relations of workers and political dynamics; balancing protection of workers’ dignity and promotion of productivity; intersection of information technology and workplace regulation; how the gig economy undermines legal protections; role of professional and trade associations; workplace conflict management; lay judges in labour courts; undeclared work in the informal sector of the labour market; work incapacity and disability; (in)coherence of the work-related case law of the European Court of Justice; and business restructurings. Derived from a major conference held in Leuven in September 2018, the book offers an in-depth understanding of the changing world of work, its main transformations, and the challenges posed to classical employment relations theories and methods as well as to labour law. With its wide range of insights, analysis, and reflection, this unique contribution to the study of industrial relations offers an authoritative reference guide to scholars, policymakers, trade unions and business associations, human resources professionals, and practitioners who need to deal with the future of work challenges.
Technological developments have enabled a dramatic expansion and also an evolution of telework, broadly defined as using ICTs to perform work from outside of an employer’s premises. This volume offers a new conceptual framework explaining the evolution of telework over four decades. It reviews national experiences from Argentina, Brazil, India, Japan, the United States, and ten EU countries regarding the development of telework, its various forms and effects. It also analyses large-scale surveys and company case studies regarding the incidence of telework and its effects on working time, work-life balance, occupational health and well-being, and individual and organizational performance.
Despite many advances, 20 American workers die each day as a result of occupational injuries. And occupational safety and health (OSH) is becoming even more complex as workers move away from the long-term, fixed-site, employer relationship. This book looks at worker safety in the changing workplace and the challenge of ensuring a supply of top-notch OSH professionals. Recommendations are addressed to federal and state agencies, OSH organizations, educational institutions, employers, unions, and other stakeholders. The committee reviews trends in workforce demographics, the nature of work in the information age, globalization of work, and the revolution in health care deliveryâ€"exploring the implications for OSH education and training in the decade ahead. The core professions of OSH (occupational safety, industrial hygiene, and occupational medicine and nursing) and key related roles (employee assistance professional, ergonomist, and occupational health psychologist) are profiled-how many people are in the field, where they work, and what they do. The book reviews in detail the education, training, and education grants available to OSH professionals from public and private sources.
This book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years. The concept of emotional labor was first proposed by Dr. Arlie Russell Hochschild (1983), who defined it as "the management of feeling to create a publicly observable facial and bodily display" (p. 7) for a wage. A basic assumption of emotional labor theory is that many jobs (e.g., customer service, healthcare, team-based work, management) have interpersonal, and thus emotional, requirements and that well-being and effectiveness in these jobs is determined, in part, by a person’s ability to meet these requirements. Since Hochschild’s initial work, psychologists, sociologists, and management scholars have developed distinct theoretical approaches aimed at expanding and elaborating upon Hochschild’s core ideas. Broadly speaking, emotional labor is the study of how emotion regulation of oneself and others influences social dynamics at work, which has implications for performance and well being in a wide range of occupations and organizational contexts. This book offers researchers and practitioners a review of emotional labor theory and research that integrates the various perspectives into a coherent framework, and proposes an agenda for future research on this increasingly relevant and important topic. The book is divided into 5 main sections, with the first section introducing and defining emotional labor as well as creating a framework for the rest of the book to follow. The second section consists of chapters describing emotional labor theory at different levels of analysis, including the event, person, dyad, and group. The third section illustrates the diversity of emotional labor in distinct occupational contexts: customer service (e.g. restaurant, retail), call centers, and caring work. The fourth section considers broader contextual influences – organizational-, societal-, and cultural-level factors – that modify how and when emotional labor is done. The final section presents a series of ‘reflective essays’ from eminent scholars in the area of emotion and emotion regulation, where they reflect upon the past, present and future of emotion regulation at work.
This book offers meaningful work as one of the most relevant issues for 21st century workplaces, and organizations seeking to develop leadership and drive positive change. It uses Viktor Frankl’s legacy as a scientific and philosophical pioneer, while combining cutting edge research findings from the behavioural sciences, organizational and management research, and human resource development with outstanding examples of new work approaches of leadership from around the globe. In order to respond to 21st century demands on meaningful work, this book harnesses the power of living meaning, values, purpose and compassion in workplaces. Beate von Devivere shows managers, human resources experts, consultants, coaches, medical experts, students and counsellors as well as all dedicated individuals, how to find meaning in their organizations, their teams and individual functions and challenges, bringing Viktor Frankl’s approach to today’s workplaces. Integrating a wide range of knowledge and expertise, this book covers organizational development, management practice, and findings from psychology, neuroscience as well as therapeutic approaches and new work concepts. Meaningful work is promoting an integrated approach for the ‘Copernican turn’, further promoting meaningful work, purpose and a good life.
This new book examines the trends that shape the economy and workforce, and combines them into a unique and fresh body of analysis; setting the record straight on the demographic makeup of the workforce in the years 2000 to 2020 and challenging the conventional wisdom on trends affecting American workers and employers.
Market_Desc: sophomore/junior level undergraduate and some introductory graduate courses in industrial-organizational psychology. Special Features: · Modular approach: contains self-contained sections within chapters, for maximum teaching flexibility· Cutting-edge topics and research coverage: includes the Five Factor Theory of Personality, the Big Eight theory of competencies, emotional intelligence, culture and emotions, genetics and job satisfaction, achieving balance between work and non-work, stress and violence, measuring motivation, integrity testing, entrepreneurship, computer-based assessment, male vs. female leaders, cross-cultural teams, bullying, and more· Emphasis on critical thinking: supplementary critical thinking questions present situations and ask students to apply the principles and concepts they have learned in that section· Case studies and boxes: cases provide concrete examples of the issues involved in work and behavior in various applied settings· Clear, articulate explanations: concise prose and interesting examples make the book accessible to a wide range of students· Ancillaries: these include Instructor's Manual, Test Bank, Study Guide, PowerPoint slides, and a dedicated website at www.blackwellpublishing.com/landyconte2e About The Book: Work in the 21st Century is the highly regarded, and most current and engaging, text for the industrial and organizational psychology course. Combining leading research, consulting, and teaching expertise, Frank Landy and Jeff Conte provide students with up-to-date examples and cases that link current research and theory to practical issues in the workplace. Students will gain familiarity with I-O psychology concepts and become critical evaluators of contemporary issues and research, allowing their education to carry them well past the conclusion of the course.A number of themes recur throughout the text to underscore the multifaceted nature of work including the increase in cross-cultural and multinational work, the diversification of workforces, the increased importance of teams, and the increased complexity of the technical and organizational aspects of work.
The world of work is constantly evolving, as is the interplay between work and other life domains. As such, it is critical that practitioners and scholars recognise the complexities of balancing work and life in the 21st century. The goal of this book is therefore to meet the demand for knowledge and skills to help employees, employers and families successfully navigate work and life. The chapters address problems and propose solutions for diverse issues, ranging from classic, yet prevalent, topics (i.e., gender disparities) to novel ideas and new directions for research (ie: chronotypes and recovery experience). To best serve the needs of the readers, both academic and applied, this volume includes empirical studies, practical reflections, review chapters, and research recommendations for the future. The idea of work-family conflict is not a new one and has been of interest to scholars and organisational leaders for nearly five decades. Yet, we know now that balancing work and life goes beyond the needs of the traditional family and the traditional nine-to-five job. We also know that in addition to the negative consequences associated with work-family conflict, there are indeed benefits associated with balancing multiple life roles. As such, the first section of this volume examines work-life balance in unique (and often, overlooked) populations of workers. The second section goes beyond the traditional idea of work-family conflict to explore innovative ways in which to conceptualise work-life balance for the future.
