When Words Hurt
Author: Mary Lynne Heldmann
Publisher: Ballantine Books
Published: 1997
Total Pages: 219
ISBN-13: 9780345419323
DOWNLOAD EBOOKWhether you're on the job, at home, or with a friend, this understanding book will teach you how to minimize the negative effects of criticism and understand how and why it undermines your self-esteem. Learn to take control of your responses to criticism, analyze the motive andintent of your critic, deal with your responses, and much more.