What to Do When People Become Difficult
What to Do When People Become Difficult

Author: Msw Kenneth R Petrucci

Publisher:

Published: 2015-07-15

Total Pages: 260

ISBN-13: 9780692211878

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This is the new interactive self-study, self-realization, self-improvement, self-discovery and life-changing book. IMMEDIATELY USEFUL Samples of Techniques and Subjects... - A questionnaire to reveal your inner strengths and weaknesses - Learning to take responsibility for your actions - 220 Persuasive Phrases to use when people become difficult - How to improve your listening skills - The new Inner Peace Relaxation Technique - Twelve Reasons friendships begin to fail - A Teacher's Guide to resolving behavioral problems - A Salesperson's Guide to a Customer's Concern-including a proven to be successful sales system - Five skills to organize your life - Can't sleep--methods to manage insomnia - Discovering if you have any of these twenty traits that make people difficult - Determining the true causes of many problems including weight gain, anxiety, financial issues, gambling, smoking, compulsive shopping and alcohol or substance abuse, etc. AND MUCH MORE ...

How to Deal With Difficult People
How to Deal With Difficult People

Author: Gill Hasson

Publisher: John Wiley & Sons

Published: 2014-10-29

Total Pages: 215

ISBN-13: 0857085719

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DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.

Difficult People Made Easy
Difficult People Made Easy

Author: Eleanor Shakiba

Publisher: New Holland Publishers

Published: 2016

Total Pages: 0

ISBN-13: 9781742578323

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You're a competent professional. You excel at the technical side of your work. But so far no-one has taught you how to handle difficult people or toxic team dynamics. That's where this book comes in. Difficult People Made Easy explains how you need to think and speak when faced with a difficult colleague. Then it reveals specific words and actions you can use.

Dealing With Difficult People
Dealing With Difficult People

Author: Rick Brinkman

Publisher: McGraw Hill Professional

Published: 2006-04-07

Total Pages: 127

ISBN-13: 0071487158

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Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult

The Complete Idiot's Guide to Coping With Difficult People
The Complete Idiot's Guide to Coping With Difficult People

Author: Arlene Uhl

Publisher: Penguin

Published: 2007-05-01

Total Pages: 340

ISBN-13: 1440696942

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Easy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from strangers and co-workers to friends and family—by characterizing the four major types and revealing specific methods to cope with them in every aspect of life. - Jargon-free, practical advice and strategies—for home and at work. - Unique approach based on behavioral patterns, not simply personality types. - Includes tactics on diffusing tense encounters in any situation. - Features tips for “cutting the cord” when personal relationships become too difficult.

Powerful Phrases for Dealing with Difficult People
Powerful Phrases for Dealing with Difficult People

Author: Renee Evenson

Publisher: AMACOM

Published: 2013-10-15

Total Pages: 242

ISBN-13: 0814432999

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How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.

How to Love Difficult People
How to Love Difficult People

Author: William P. Smith

Publisher: New Growth Press

Published: 2008-10-31

Total Pages: 10

ISBN-13: 1935273450

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Prickly, defensive, nasty, volatile, withdrawn, miserable . . . aren't there days when you feel surrounded by difficult people? How do you cope? You can try avoiding them, gossiping about them, or giving them a piece of your mind. But wait! Don't your reactions make you hard to love too? William P. Smith explains that learning how to deal ...

Getting Along
Getting Along

Author: Amy Gallo

Publisher: Harvard Business Press

Published: 2022-09-13

Total Pages: 326

ISBN-13: 164782107X

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Named one of "22 new books…that you should consider reading before the year is out" by Fortune "This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict." — Publisher's Weekly A research-based, practical guide for how to handle difficult people at work. Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior—there's your sanity to consider, and your career. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms. She answers questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behavior? How can I fix things if they won't cooperate? I've tried everything—what now? Full of relatable, sometimes cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at work—and building interpersonal resilience in the process.