Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations
Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations

Author: Russell H. Thatcher

Publisher: Transportation Research Board

Published: 2010

Total Pages: 142

ISBN-13: 0309154936

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TRB's Transit Cooperative Research Program (TCRP) Report 142: Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations provides guidance for understanding the relationships that influence and enhance operator recruitment, retention, and performance in Americans with Disabilities Act (ADA) complementary paratransit services. Appendixes to TCRP Report 142 were published electronically as TCRP Web-Only Document 50: Survey Instrument, Productivity Charts, and Interview Protocol for Case Studies for TCRP Report 142.

Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations
Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations

Author:

Publisher:

Published: 2010

Total Pages: 129

ISBN-13:

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"TRB's Transit Cooperative Research Program (TCRP) Report 142: Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations provides guidance for understanding the relationships that influence and enhance operator recruitment, retention, and performance in Americans with Disabilities Act (ADA) complementary paratransit services. Appendixes to TCRP Report 142 were published electronically as TCRP Web-Only Document 50: Survey Instrument, Productivity Charts, and Interview Protocol for Case Studies for TCRP Report 142"--Publisher's description

Building a Sustainable Workforce in the Public Transportation Industry— A Systems Approach
Building a Sustainable Workforce in the Public Transportation Industry— A Systems Approach

Author: Candace Blair Cronin

Publisher: Transportation Research Board

Published: 2013

Total Pages: 209

ISBN-13: 0309283515

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[This is] "a guidebook that addresses contemporary issues in workforce development, retention, and attraction, and public transportation image management. [It] is separated into modules that may be used independently or together [...]. Information across the modules is in the form of example successful programs, state-of-the-art initiatives, industry effective practices, and directions to implement and measure those practices. The results of this research may be used by human resource professionals and transportation policy makers in implementing more effective human resource business-planning processes"--Foreword.

Managing Transit's Workforce in the New Millennium
Managing Transit's Workforce in the New Millennium

Author: Transit Cooperative Research Program

Publisher: Transportation Research Board

Published: 2002

Total Pages: 154

ISBN-13: 0309067529

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Introduction and Research Approach -- Findings -- Management Profile for Maintaining a Qualified Workforce -- Conclusions and Suggested Research.

Fare Policies, Structures and Technologies
Fare Policies, Structures and Technologies

Author: Daniel Fleishman

Publisher: Transportation Research Board

Published: 2003

Total Pages: 236

ISBN-13: 0309087643

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TCRP Report 94: Fare Policies, Structures and Technologies: Update identifies, describes, and evaluates key fare structures, policies, and technologies that are being considered by transit agencies, with a focus on their impact on customers, operations management, and effective and equitable fare integration. The report includes data on fare structures, policy-making procedures, and ongoing efforts to implement fare technology. This report provides guidance on making decisions related to fare policies, structures, and technologies. It includes practical information that can be readily used by transit professionals and policy makers in fare-related planning and decision making. This report updates information presented in TCRP Reports 10 and 32 and presents the latest developments and research results related to fare policy and technology issues.

Practices to Protect Bus Operators from Passenger Assault
Practices to Protect Bus Operators from Passenger Assault

Author: Yuko J. Nakanishi

Publisher: Transportation Research Board

Published: 2011

Total Pages: 136

ISBN-13: 0309143519

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Ch. 1. Introduction. Background. Project objectives. Technical approach to project. Report organization -- ch. 2. Literature summary. Transit security. Workplace violence. Bus operator training and selection. Video surveillance. Self-defense. Bus operator perspective. International studies -- ch. 3. Survey results. Characteristics of survey respondents. Security provider. Fare and rules enforcement. Standard operating procedures. Definition of "assault". Assault characteristics. Training. Employee assistance. Data collection and reporting. Methods to address operator assaults. Bus operator selection methods. Impact of violence against operators. Effective measures -- ch. 4. Operator protection measures : technology and information management. Barriers. Information management and crime analysis. Video surveillance. Audio surveillance. Automatic vehicle location system. Transit operations decision support system. Emergency communications. DNA kits.