This book constitutes the refereed proceedings of the 13th IFIP WG 11.11 International Conference on Trust Management, IFIPTM 2019, held in Copenhagen, Denmark, in July 2019. The 7 revised full papers, 3 short papers, and 6 work-in-progress papers presented were carefully reviewed and selected from 32 submissions. The papers cover a broad range of topics related to trust, security and privacy and focus on trust in information technology and identity management, socio-technical and sociological trust, and emerging technology for trust.
How Today’s Highly Effective Leaders Develop High Performing Teams “Build Better Teams is an insightful book offering leaders a compelling and practical team building ‘code’ to optimize team performance.” —Amy Edmondson Build Better Teams, endorsed by both Amy Edmondson and Edgar Schein, provides the first ever scientifically backed team development code that can be applied to any virtual or hybrid team in any industry to boost performance. The book provides a simple, memorable, and easy to apply formula, together with practical advice for leaders expected to manage high performing teams. Teams today are more complex than ever before. Requirements for diversity training, and growing pressures from accelerating digitalisation, remote working, and mental health issues all combine to create increasing uncertainty and stress for team leaders. Build Better Teams describes this context and then provides a simple, practical code that takes the guess work out of leading and motivating a team to peak performance. Learn how to be a highly effective leader. Author George Karseras, executive team development coach with over twenty years of experience in team development, and founder of TeamUp, describes the “TeamUp Playbook”, a four-step sequence that any team leader can follow to produce high performing teams. Using real life examples from organizations and summaries from the most recent academic studies. Karseras equips leaders to use the code with practical tools, techniques and tips in a casual, easy to read format that answers questions such as: What can expect to be the impact of virtual working and digital transformations on my team? How do I use a road map that science confirms works for all teams? How do I build a greater sense of community into the organization and, eventually, the world? If you liked books like The Fearless Organization, Team of Teams, or Leaders Eat Last then you’ll love Build Better Teams.
A state-of-the-art psychological perspective on team working and collaborative organizational processes This handbook makes a unique contribution to organizational psychology and HRM by providing comprehensive international coverage of the contemporary field of team working and collaborative organizational processes. It provides critical reviews of key topics related to teams including design, diversity, leadership, trust processes and performance measurement, drawing on the work of leading thinkers including Linda Argote, Neal Ashkanasy, Robert Kraut, Floor Rink and Daan van Knippenberg.
In The Laws of the Knowledge Workplace, Dr Jemielniak has collected research-based chapters providing deep, interdisciplinary insight into knowledge professions, addressing issues of professional identity, emotion, power and authority, trust and indoctrination, and management behaviour. This leads to an examination of issues related to time and work scheduling and its bearing on play, family, symbolic sacrifices, and employee burn-out. In particular, it delves into the identity shifts between knowledge workers and managers, nepotism and turnover intentions among knowledge workers, the implementation of engineering projects, coordination problems in offshore production systems, leadership in virtual teams, decision support systems; taking into account the moral aspects of consequences, netnography as a tool for studying knowledge work, and innovative networks in the aviation industry. The accounts and studies in this book come from management, organization studies, sociology, and anthropology of work perspectives and are fully international in scope. They highlight the scale of the serious changes in occupational roles and to the meaning of work that is taking place in knowledge-intensive environments and give a pointer to what might constitute good and bad management practice in knowledge-intensive companies.
Through the last decade, Internet technologies such as electronic commerce have experienced exponential growth, and emerging issues surrounding this phenomenon have necessitated the amassment of research on the cognitive impact of electronic commerce technologies around the world. Web Technologies for Commerce and Services Online delivers a global perspective on the influence of electronic commerce on organizational behavior, development, and management in organizations, discussing issues such as information security; strategic management of electronic commerce; organizational learning; business process management; mediated enterprises; and electronic marketplaces. With the new insights it delivers on this rapidly evolving technological and commercial domain, this incisive reference will prove an essential addition to library collections worldwide.
Over the past decade, increasing competition has created immense opportunities for businesses globally. As such, it important to research new methods and systems for creating optimal business cultures. Cases on Quality Initiatives for Organizational Longevity is a scholarly publication that examines cases on practices in organizations and how they have facilitated transformation over the years. Featuring coverage on a broad range of topics such as customer loyalty, benchmarking, and employee training, this book is geared toward business owners, managers, entrepreneurs, professionals, researchers, and students seeking current and relevant research on contemporary cases in the field of business quality management.
This research handbook provides a comprehensive, integrative, and authoritative resource on the main strategic management issues for companies within the e-business context. It covers an extensive set of topics, dealing with the major issues which articulate the e-business framework from a business perspective. The handbook is divided into the following e-business related parts: background; evolved strategic framework for the management of companies; key business processes, areas and activities; and, finally, emerging issues, trends and opportunities, with special attention to diverse Social Web-related implications. The articles are varied, timely and present high-quality research; many of these unique contributions will be especially valued and influential for business scholars and professionals interested in e-business. Many of the contributors are outstanding business scholars who are or have been editors-in-chief of top-ranked management and business journals or have made significant contributions to the development of their respective fields.
Learn how to develop the values proven to boost sales performance, to ensure customers choose you over the competition in today's crowded marketplace. For years, sales people have struggled with cliched views of how they sell, while at the same time customers have become more sophisticated and discerning, stopping off at different or unconventional places in the sales funnel. The result is that the technique of sales people controlling the sales conversation and learning how to influence the customer no longer works. Selling Transformed introduces the new world of selling, and addresses the reasons why sales people are so poorly perceived. Selling Transformed provides fresh, tangible ideas on how to develop better sales practices. Focusing as much on the customers as on the sellers, it explains key theories of selling effectively and introduces four proven strategies that are based on the values customers look for in sales people: authenticity, client-centricity, proactive creativity and being tactfully audacious. Explaining what customers look for in sales people, and advising on how to develop and deliver these values, this is a new type of sales manual guaranteed to improve sales performance.
"This book discusses the application of information systems to service creation, modeling, and evolution, covering foundational concepts and innovations in service management, service-oriented computing, strategic information systems, and Web services"--Provided by publisher.
