This text aims to provide readers with practical solutions for a variety of tricky letters that they need to write everyday in business situations. For example, how to deal with angry customers, what to say if a subcontractor's work is not up to standard, asking the Inland Revenue for more time to pay, how to deal with complaints from staff, how to ask your bank manager for a larger overdraft, what to say to the press if they publish a misleading report, and more. explanations about each letter. It is designed for all managers who need to respond to a variety of difficult situations in writing.
Communication is the fuel of every business enterprise. This book on Business Communication aims to bring about the importance of communication in business. It highlights the different types of communication taking place in an organization. This book deals with various forms of written and oral communication; including letter writing, memos, orders, interviews, group discussions, meetings, minutes and e- correspondence, career development, Resume writing, interview preparation for the job and presentation skills etc. This book is written in a very simple and understandable way. This book is not only helpful for the students of Business Communication, but is also a helpful guide to those who want to improve their communication skills. Today's modern business compels better communication in solving the problems at different organizational levels internally. If the internal communication is effective then that will act as a catalyst for the success of organization. This book would enhance students with the communication skills required for the success in today's rapidly changing global business environment. New topics are covered in this book such as such as career planning and career managing skills, employability skills and employability scope for graduates as an addition to familiar them in business communication.
‘Communication Skills for Professionals’ is a time-tested book which aims to equip students, academicians and professionals with all the necessary skills to communicate effectively, so that they can thrive in this competitive world. WHAT DOES THE BOOK CONTAIN This compact and student friendly text is divided in several sections, and covers several topics like Detailed section on Vocabulary. • Items of: grammar; verbs; phrasal verbs; voices; tenses; transformation and synthesis of sentences. • ‘Rectification of Grammatical Errors’ in order to identify and correct errors. • Analysis of the 4 skills of Listening, Speaking, Reading and Writing. • Skills of Technical Writing and Public Speaking. • Body Language and Group Discussion. All these and more aims to make the learner a winner, not only in his personal life, but also in his Professional life. The book is easy to read and understand. Each point is illustrated with examples from practical life. Even the grammar exercises and all other activity-based questions have been skillfully designed and worked out in Classrooms. WHAT IS NEW TO THIS EDITION • In the modern business world where speed and ease of communication is very important E-mails have become widely prevalent. An E-mail can even make or break a career. • Detailed discussions have been shared in this Edition on how to write the perfect E-mail. • A completely new chapter has been added on social media tools like LinkedIn, Facebook and Twitter. Job seekers would learn how to upload their portfolios and highlight their skills and achievements and connect with prospective employers and collaborators. Book Reviews "I have been a regular user of the book by Prof. Nira Konar and found it a very reliable resource. The chapters on ‘Group Discussion and Body Language’ are particularly helpful. Besides, the chapter on ‘Communication Theory’ has been relevantly and effectively explained keeping in mind the needs of the students. Overall, the book is very accessible by all levels of students. It is a part of recommended reading for my students." - Nandini Mukherjee Course Coordinator, Department of Communicative English, St. Xavier's College, Kolkata "An extremely concise, lucidly written and reader-friendly book, that serves as a handy reference manual for all in-service English language teachers of degree engineering colleges. The B.Tech Communicative English syllabus has been closely followed, with detailed sections on grammar, writing and comprehension. The chapters on vocabulary take an insightful look at etymology, word origins, synonymy and antonymy. Detailed word lists and practice exercises make the section extremely helpful for practicing teachers. The sections on grammar are fairly detailed, offering a thorough analysis of Verbs, Tenses, Voice, Narration, Transformation of Sentences and Error Correction. There are plenty of practice exercises for the teacher to choose from. Reading skills are well discussed and technical writing is given all the importance and predominance it usually occupies in any course on technical communication. The section on report writing is extremely useful as a guide for teachers for teaching students the formatting and writing essentials in documenting reports. There is a section on professional speaking too, which enriches the content of the book. On the whole, the book is of continuing usefulness and relevance in any technical English course and will be used by teachers and students alike for many years to come." - Dr Indrajit Bose Assistant Professor of English, GNIT, Kolkata "Dr. Konar's book acts as a comprehensive guide to the students of professional, technical as well as basic courses to hone their language skills. The language of the book is persuasive, fluid and student-friendly which makes it useful even to the first generation learners of English. The scope of this book extends from word-building to report writing and covers almost all the thrust areas of language training in a nutshell. Hence, it deserves a shelf-space in the library of any institution." - Ayushman Banerjee, Assistant Professor in English, Haldia Government College, Kolkata "This is one of the best books on 'Communication' available in the market. Dr. Nira Konar is a brand by herself whenever English Language Teaching (ELT) comes into discussion. This compact edition discusses in detail the various aspects of language ranging from Vocabulary, Grammar, Syntax to effective communication in business. The book gives a clear reading of LSRW skills such as writing, reading, listening, and public speaking. It further confers different means of effective communication, situational dialogues, body language, and group discussions. The book follows the present MAKAUT curriculum of English for B.Tech 1st year 2nd Semester (HM-HU 201 & HM-HU 291) thoroughly. It not only gives an overview of the Theory syllabus but also provides details of Language Laboratory activities as well. “Communication Skills for Professionals” enables the readers to express themselves clearly and communicate effectively at the workplace. This book not only deals with the rudiments of communication but also gives insights into the body language and provides important tips on how to be successful at interviews and group discussions. Primarily intended for students of engineering and technology, the book will also be useful for Management students and the students of all disciplines who want to acquire the skill in corporate communication and excel in their respective professional areas." - Sohini Datta Assistant Professor, Department of Management, IEM, Sector V, Salt Lake, Kolkata "Easy and in-depth writing on the subject is the aim of this book. The author has put in here the fruits of teaching the students from the wide-ranging and first-hand knowledge of business speaking and writing, and listening in a friendly way. It is enriched with extensive references. On every page of the book the students will see how a simpler style of English is balanced with their need." - Dalia Sen Assistant Professor, Bengal Institute of Technology (Under Techno India Group), Kolkata
God's Dangerous Book is the dramatic story of the history of the Bible. More, its a book about how the Bible has always been a dangerous, provocative text. The Bible is more than just a piece of literature. It's a challenge, an inspiration, a wild, unsettling mandate for revolutionary behaviour. And that is exactly how people have used it over the years - for good and ill. Uniquely presented, God's Dangerous Book draws together story and scholarship with lively accounts of the people, powers and incidents involved in bringing the Bible, in the language of the people, into English. Informative, thought-provoking and very readable, this is a book that will help you discover the story behind the world's bestseller. It tells how the Bible was created, how it became a best-selling book and the effects it had on those who encountered it. Through a discussion of democracy and literacy, learning and communication this book shows how the Bible is, above all, about freedom and why Gandhi described God's book as 'containing enough dynamite to blow all civilisation to pieces.'
This book integrates recent findings of linguistic research into ELT. Its aim is - to introduce (future) teachers to the complex concept of communicative competence - to critically analyse learners' teaching/learning deficiencies in the light of the requirements they are expected to meet at the school-leaving exams or at university-entry - to offer suggestions about how to remedy these shortcomings and also to provide teaching and testing materials.
This guide to managing your time in the workplace includes coverage of: getting it right first time; delegating successfully; recognising time-wasting activities and people; tackling paperwork efficiently; organising work practices; making the best use of travel time; running better meetings; and handling interruptions and the unwanted telephone call.
A family man who ran afoul of the Nazis, Josef Jakobs was ill-prepared for an espionage mission to England. Captured by the Home Guard after breaking his ankle, Josef was interrogated at Camp 020, before being prosecuted under the Treachery Act 1940 and executed on 15 August 1941. An open and shut case? MI5's files suggest otherwise. Faced with the threat of a German invasion in 1940/41, MI5 used promises and threats to break enemy agents, extract intelligence and turn some into double agents, challenging the validity of the 'voluntary' confessions used to prosecute captured spies. But, more than that – was Josef set up to fail? Was he a sacrifice to test the double-cross system? The Spy in the Tower tells the untold story of one of Nazi Germany's failed agents, and calls into question the legitimacy of Britain's wartime espionage trials and the success of its double-cross system.
Eventually, we all have to do it: Write a professional letter, a research paper, a proposal, a personal essay... The list goes on and on and the tasks can often seem overwhelming, especially when one isn't sure how to approach them. Organizing one's thoughts on paper may seem daunting, but there is no reason to worry, Writing Smart will walk them through it -- from planning their work and writing the first few sentences to editing it and making the finishing touches. Writing Smart will teach readers how to take the stress out of writing, whether they're writing a tricky business letter or a college application essay. Includes sections on: • Grammar • Getting ready to write • Words, Punctuation, Sentences, and Paragraphs • Editing • Personal Essays • Reviews, Articles, and Essay Tests • Research Papers • Professional Letters • Lab Reports • Project Proposals
"An entertaining, fact-filled journey through the past two decades of Chinese and American business interaction.... Stross's chapters on the adoption of modern management practices in China shine for their detailed analysis and ... their extremely thorough use of primary Chinese-language newspaper and magazine documentation.... [His] two chapters on Americans and their expatriate lives in China are also well written and complete." --China Review International, Spring 1994
