The Work System Method is an organized approach that every organization can use for: ... Recognizing that systems involve much more than IT ... Describing and understanding systems from a business viewpoint ... Analyzing and improving systems ... Improving communication between business and IT professionals ... Increasing the likelihood of successful implementation ... Understanding the role and limitations of IT.
A Simple Mindset Tweak Will Change Your Life. After a fifteen-year nightmare operating a stagnant service business, Sam Carpenter developed a down-to-earth methodology that knocked his routine eighty-hour workweek down to a single hour—while multiplying his bottom-line income more than twenty-fold. In Work the System, Carpenter reveals a profound insight and the exact uncomplicated, mechanical steps he took to turn his business and life around without turning it upside down. Once you “get” this new vision, success and serenity will come quickly. You will learn to: • Make a simple perception adjustment that will change your life forever. • See your world as a logical collection of linear systems that you can control. • Manage the systems that produce results in your business and your life. • Stop fire-killing. Become a fire-control specialist! • Maximize profit, create client loyalty, and develop enthusiastic employees who respect you. • Identify insidious “errors of omission.” • Maximize your biological and mechanical “prime time” so that you are working at optimum efficiency. • Design the life you want—and then, in the real world, quickly create it! You can keep doing what you have always done, and continue getting mediocre, unsatisfactory results. Or you can find the peace and freedom you’ve always wanted by transforming your business or corporate department into a finely tuned machine that runs on autopilot!
For sophomore or junior-level courses in industrial engineering. Divided into two major areas of study – work systems, and work methods, measurement, and management – this guidebook provides up-to-date, quantitative coverage of work systems and how work is analyzed and designed. Thorough, broad-based coverage addresses nearly all of the traditional topics of industrial engineering that relate to work systems and work science. The author’s quantitative approach summarizes many aspects of work systems, operations analysis, and work measurement using mathematical equations and quantitative examples.
In contemporary society, public services struggle to maintain a high quality of service if the authority responsible for the service delivery experiences resource deficit and increased uncertainties and vulnerabilities. This thesis explores how information and communication technology (ICT) can enable new types of network collaborations – co-production – between government (municipalities) and citizens, for a more effective crisis and emergency response. This is explored in the light of digitalization and taking an end-user perspective. The thesis’s first objective is to describe the transformation toward ICT-enabled co-production. The second objective is to identify opportunities and challenges involved in ICT-enabled co-production. The thesis’s method includes two case studies supported by various theories and approaches: network collaboration (including co-production), sociotechnical systems, and end-user involvement. The data collection is conducted using semi-structured interviews, focus groups, user participation techniques, and document reviews. The intended audience is practitioners (local government and national agencies) and researchers within crisis and emergency response, information systems (IS), and public administration research disciplines and domains (e.g. co-production). The description of the transformation toward ICT-enabled coproduction in crisis and emergency response is a result in its own right. Here, the citizen volunteers become involved in the actual delivery of the response, despite non-specific competence and non-organizational affiliation. In relation to the transformation toward co-production, the thesis concludes that digitalization facilitates end-user involvement in the ICT development process and increases their influence. If open systems as mobile technologies are used, end-users can adapt the technology on their own and add technologies, without the support of the formal developer or local government. The thesis also identifies opportunities and challenges of ICT-enabled co-production. Examples of opportunities include citizen volunteers having a high degree of engagement, being an effective complement to professional responders, and increasing perceived safety in the community. This informal structure of co-production enabled by ICT minimizes the need for local governments to spend resources on managing collaboration. Examples of challenges include the lack of organizational affiliation of volunteers (e.g. integration of citizen volunteers, i.e. end-users with non-organizational affiliation in the technology of the ICT system) and aspects of formal and social control (regulation, and moral and privacy issues). The thesis’s contributions include enriched knowledge of essential aspects to consider when developing ICT-enabled co-production with an end-user perspective, and an understanding of the transformation of the application domain over time and the implications of ICT-enabled coproduction. This makes it easier to comprehend and develop contemporary and future co-productions. The thesis is perceived to have high originality and value since it studies time periods in which local government, technology, and crisis and emergency response have undergone dramatic changes, and explores one of the first Swedish empirical initiatives involving citizen volunteers as responders. Avhandlingen undersöker hur informations- och kommunikationsteknik (IKT) kan möjliggöra nya typer av nätverkssamverkan – co-production – mellan offentliga aktörer (kommuner i detta fall) och frivilliga civila medborgare för att på så sätt få en mer effektiv hantering av kriser och olyckor. Detta görs med bakgrund av minskade resurser i offentlig service, ökad digitalisering, och med fokus på slutanvändare som inte tillhör en formell organisation. Avhandlingen beskriver förändringen till IKT-möjliggjord co-production där frivilliga medborgare larmas ut trots avsaknad av specifik kompetens för uppdraget och organisatorisk tillhörighet. Avhandlingen identifierar även möjligheter och utmaningar när kommuner co-producerar med frivilliga medborgare. Möjligheter inkluderar t ex högt engagemang från frivilliga medborgare och att de är ett effektivt komplement till de professionella aktörerna. Utmaningar innefattar t ex svårigheter med IKT integration av slutanvändare utan organisatorisk tillhörighet, samt legala och etiska oklarheter. Avhandlingen bidrar med kunskap om viktiga aspekter att beakta när IKT-möjliggjord co-production utvecklas, för att på så sätt underlätta förståelse och utveckling av framtida co-productions. Avhandlingen har hög originalitet och värde då den undersöker två tidsperioder där lokal offentlig sektor, digital teknik och hantering av kriser och olyckor har genomgått dramatiska förändringar, samt undersöker ett av de första svenska initiativen där civila medborgare larmas ut som första insatspersoner.
“One of my favorite books of the year. It completely reshaped how I think about information and how and why I take notes.” —Daniel Pink, bestselling author of Drive A revolutionary approach to enhancing productivity, creating flow, and vastly increasing your ability to capture, remember, and benefit from the unprecedented amount of information all around us. For the first time in history, we have instantaneous access to the world’s knowledge. There has never been a better time to learn, to contribute, and to improve ourselves. Yet, rather than feeling empowered, we are often left feeling overwhelmed by this constant influx of information. The very knowledge that was supposed to set us free has instead led to the paralyzing stress of believing we’ll never know or remember enough. Now, this eye-opening and accessible guide shows how you can easily create your own personal system for knowledge management, otherwise known as a Second Brain. As a trusted and organized digital repository of your most valued ideas, notes, and creative work synced across all your devices and platforms, a Second Brain gives you the confidence to tackle your most important projects and ambitious goals. Discover the full potential of your ideas and translate what you know into more powerful, more meaningful improvements in your work and life by Building a Second Brain.
This volume brings together several perspectives on the nature of work processes in enterprises and how information systems can best support these processes. The genesis of this idea was the shared interests of the authors in how enterprises improve and change. The shared belief is that change of enterprises relates to change of work processes and the success of such changes relates to how work processes are supported by information systems. Thus, the papers in this volume address both the nature of work and the design of information systems to support work. This volume is divided into two main sections: work and workflow, and information systems. There are three papers in each section. The disciplines represented across these six papers include management, engineering, computing, and architecture. These four disciplines pursue work, workflow, and information systems from quite different perspectives - management to represent business practices and processes, engineering to represent the physical flows in the system, computing to represent the information flows, and architecture to represent human flows within and among physical spaces. Enterprises, of course, include all these types of flows.
"This book provides a comprehensive understanding and coverage of the various theories, models and related research approaches used within IS research"--Provided by publisher.
The book Lifehack calls "The Bible of business and personal productivity." "A completely revised and updated edition of the blockbuster bestseller from 'the personal productivity guru'"—Fast Company Since it was first published almost fifteen years ago, David Allen’s Getting Things Done has become one of the most influential business books of its era, and the ultimate book on personal organization. “GTD” is now shorthand for an entire way of approaching professional and personal tasks, and has spawned an entire culture of websites, organizational tools, seminars, and offshoots. Allen has rewritten the book from start to finish, tweaking his classic text with important perspectives on the new workplace, and adding material that will make the book fresh and relevant for years to come. This new edition of Getting Things Done will be welcomed not only by its hundreds of thousands of existing fans but also by a whole new generation eager to adopt its proven principles.
In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.
The #1 New York Times bestseller. Over 20 million copies sold! Translated into 60+ languages! Tiny Changes, Remarkable Results No matter your goals, Atomic Habits offers a proven framework for improving--every day. James Clear, one of the world's leading experts on habit formation, reveals practical strategies that will teach you exactly how to form good habits, break bad ones, and master the tiny behaviors that lead to remarkable results. If you're having trouble changing your habits, the problem isn't you. The problem is your system. Bad habits repeat themselves again and again not because you don't want to change, but because you have the wrong system for change. You do not rise to the level of your goals. You fall to the level of your systems. Here, you'll get a proven system that can take you to new heights. Clear is known for his ability to distill complex topics into simple behaviors that can be easily applied to daily life and work. Here, he draws on the most proven ideas from biology, psychology, and neuroscience to create an easy-to-understand guide for making good habits inevitable and bad habits impossible. Along the way, readers will be inspired and entertained with true stories from Olympic gold medalists, award-winning artists, business leaders, life-saving physicians, and star comedians who have used the science of small habits to master their craft and vault to the top of their field. Learn how to: make time for new habits (even when life gets crazy); overcome a lack of motivation and willpower; design your environment to make success easier; get back on track when you fall off course; ...and much more. Atomic Habits will reshape the way you think about progress and success, and give you the tools and strategies you need to transform your habits--whether you are a team looking to win a championship, an organization hoping to redefine an industry, or simply an individual who wishes to quit smoking, lose weight, reduce stress, or achieve any other goal.
