On an abandoned street in Old Cairo, four Brits are kidnapped. But this is no ordinary kidnapping. They are hostages of the Serendipity Foundation, a millennium-old collective with a prophecy to fulfil. They’re prepared to do whatever it takes—and they’re going to make the British government play along. As the unconventional ransom demands escalate, the Foundation’s real aims are gradually revealed: instead of inspiring fear, their mission is to repair the corrupted values of media, industry and government before it’s too late. The Serendipity Foundation is a razor-sharp and powerful satirical fable that speaks to the heart of a new political generation and asks: why do so many of us settle for a world we know we can make better?
The Serendipity Foundation demands anarchy over apathy. They deal in terrorism with a social conscience. And they're going to make the British government play along. When four British citizens are kidnapped in Cairo, they soon realise this is no ordinary hostage situation: the accommodation is three star and the menu à la carte. Without the deep regrets and thwarted ambitions of their lives back home, they soon come to view their kidnapping as a welcome escape. They are the captives of the Serendipity Foundation, a tiny collective with a millennium-old prophecy to fulfil and a rather redeeming quality: they only demand ransoms that people would want to give. As the ransom demands begin, the British government has no choice but to play along... can they really allow four men to die because parliament refuses to conduct Prime Minister’s Questions in Haiku? As the threats and demands escalate, so does the tension, until they challenge the very foundations and assumptions of the media, industry and society. The Serendipity Foundation, bursting with the satirical deftness of a Douglas Coupland and the subversive intensity of an Owen Jones, is a thrilling yet endearing satirical novel for the new political generation that will make us question why we settle for a lesser world when we have the power to make it better.
Besides the Service Automation Foundation Courseware (ISBN: 9789401802062) publication you are advised to obtain the publication Service Automation Framework (ISBN: 9789401800624). Service Automation is the concept of achieving customer loyalty by the use of automated technologies and builds upon a large demographic and sociological trend. We are the self-service generation, who are able to make our own decisions. The self-service generation is nowadays used to search, evaluate and purchase products online for a number of years now. This 2 day course will give you deep insight into the concept of Service Automation, the concept by which you can automate your service offering. If you adequately apply Service Automation in your organization, you will see both employee and customer satisfaction rise and significantly increase the number of people who will ‘like’ your company. The Service Automation Framework® has been created to find a methodical way to discuss Service Automation. It provides a step-by-step approach, including a number of design elements and processes, which every organization can use to systematically enhance its Services. As with any model, it is a simplified version of reality, but it structures the mind and provides uniform terminology when discussing the contents with co-workers and colleagues. Nothing more, nothing less. We encourage you to adapt and apply the model in any way that you see fit and which helps you and your organization. This course is intended for everyone who has ever experienced that the level of Service in his organization can be increased and is looking for guidance to achieve this goal. Whether you are an entrepreneur, executive, consultant or work in the field of academia, the Service Automation Framework will help you to consistently exceed user expectations.
The serendipity of a great network is the story of my life. Even though my life is still unfolding, I believe I have something to share with the world.The book narrates the journey from my native Zimbabwe to Canada.I am currently persuing my doctorate studies at the University of British Columbia, but there are still lot of lessons to learn in my future.
