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Author: Barbara Pachter
Publisher: Da Capo Press
Published: 2000
Total Pages: 273
ISBN-13: 9781569246085
DOWNLOAD EBOOKA stepbystep guide to confronting life's most difficult problems, and people, offers readers effective, proven strategies for assertiveness within the bounds of professional and social etiquette. 25,000 first printing. Tour.
Author: Barbara Pachter
Publisher: Da Capo Lifelong Books
Published: 2014-07-01
Total Pages: 213
ISBN-13: 0738217603
DOWNLOAD EBOOKThe step-by-step guide to tackling conflict-personal or professional-including a section on navigating sticky situations online. When slighted, misunderstood, cut in front of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore coworkers, change hairdressers, complain to friends, pound their fists, or rant on social media. They often miss the most positive, effective alternative of all: confronting positively. Now, for everyone who was never taught or never realized that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations, there is The Power of Positive Confrontation. This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation. The Power of Positive Confrontation reveals:The consequences of not confronting or of confronting negatively;How to accurately assess what is bothering you and why;Three essential steps of polite and powerful confrontation;Vital verbal and nonverbal skills that make or break communication, including common language pitfalls;Strategies for assertive communication, whether face to face, in writing, by phone, or online.
Author: Deborah Smith Pegues
Publisher: Harvest House Publishers
Published: 2009-03-01
Total Pages: 193
ISBN-13: 0736932569
DOWNLOAD EBOOKWhere there are people, there are disagreements and misunderstandings. The author of 30 Days to Taming Your Tongue (more than 500,000 copies sold), a popular speaker, and a relationship strategist, Deborah Smith Pegues draws on biblical principles, personal experience, and research to show how to approach difficult situations so relationships are strengthened rather than broken. Meeting face-to-face to resolve an issue is difficult, but Pegues makes it easier by revealing how to avoid complications, sharing examples of good communication, and offering specific steps for dealing with conflicts. Readers will discover: effective and compassionate techniques for handling conflict practical strategies for resolving conflict how personality types influence discussions suggestions for minimizing defensiveness ideas for developing and promoting cooperation Confronting Without Offending gives readers the tools to successfully talk over and resolve issues and misunderstandings at home, at work, and in social situations.
Author: Mary Scannell
Publisher: McGraw Hill Professional
Published: 2010-05-28
Total Pages: 240
ISBN-13: 0071743669
DOWNLOAD EBOOKMake workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author: William W. Purkey
Publisher: Corwin Press
Published: 2010-02-03
Total Pages: 185
ISBN-13: 1452212104
DOWNLOAD EBOOKThe Six-C process allows educators to take progressively more assertive steps as needed to resolve a conflict, using the least amount of time and energy while preserving relationships.
Author: Jon Taffer
Publisher: HarperCollins
Published: 2022-05-03
Total Pages: 194
ISBN-13: 0063141116
DOWNLOAD EBOOKStar and executive producer of the hit TV show Bar Rescue and New York Times bestselling author of Don't Bullsh*t Yourself, Jon Taffer reveals the transformational power of conflict, sharing his toolkit for arguing smarter—at home, at work, and in life. Most people try their best to avoid conflict. Bar Rescue host Jon Taffer understands that. Conflict can have negative results. It’s easy to think that the key to a happy workplace or marriage is to avoid conflict. In reality, that’s not the case—the key is to argue smarter. Enter the Toolkit for Getting Conflict Right. Taffer’s approach is focused on deliberate conflict—otherwise known as “conflict with a purpose.” There are selective and strategic ways to have difficult conversations, and when doing so, to stay aware of your objectives rather than escalating tension unnecessarily. As Taffer explains, “The key is to act affirmatively, constructively, and productively.” Eliminating conflict isn’t always the answer; inevitably there will be times when it will arise. Engaging in conflict can be a way to clear the air, and get to the bottom of issues that, once resolved, can strengthen friendships, ease tensions at work, and address problems before they have a chance to bubble over. With easy-to-follow advice that shows how to best engage in constructive discourse to get the results you want, The Power of Conflict provides you with the rules to argue smarter, uphold your values, and keep the conversation real. The step-by-step guide starts with the inception of the conflict and carries through the difficult conversation’s conclusion, arming readers with the skills and confidence to fight for their principles.
Author: William W. Wilmot
Publisher: College Ie Overruns
Published: 2017-07-08
Total Pages: 416
ISBN-13: 9781260083545
DOWNLOAD EBOOKAuthor: Catherine Gerard
Publisher: Routledge
Published: 2018-05-11
Total Pages: 231
ISBN-13: 1351181270
DOWNLOAD EBOOKIn this volume, scholars from different disciplines join together to examine the overlapping domains of conflict and collaboration studies. It examines the relationships between ideas and practices in the fields of conflict resolution and collaboration from multiple disciplinary perspectives. The central theme is that conflict and collaboration can be good, bad, or even benign, depending on a number of factors. These include the role of power, design of the process itself, skill level and intent of the actors, social contexts, and world views. The book demonstrates that various blends of conflict and collaboration can be more or less constructively effective. It discusses specific cases, analytical methods, and interventions, and emphasizes both developing propositions and reflecting on specific cases and contexts. The book concludes with specific policy recommendations for many sets of actors—those in peacebuilding, social movements, governments, and communities—plus students of conflict studies. This book will be of much interest to students, scholars, and practitioners of peace and conflict studies, public administration, sociology, and political science.
Author: Christian Muntean
Publisher: Business Expert Press
Published: 2018-04-04
Total Pages: 236
ISBN-13: 1631579614
DOWNLOAD EBOOKConflict is one of the greatest sources of tolerated business expenses and loss. This is despite the fact that this expense and loss can, in most cases, be easily turned around to revenue and gain. In the nonprofit world one of the greatest inhibitors of mission success is not that there isn’t enough funding, or the challenging nature of the cause. It is the simple fact that teams struggle to work well together. What if conflict was the starting point for developing trust? What if it catalyzed a deeper, more meaningful understanding between team members? What if it was crucial for building stronger and more powerful organizations? Last of all, what if there were simple steps you could take to automatically help your teams communicate and work together more easily? This book shows you how.
Author: Hesha Abrams
Publisher: Berrett-Koehler Publishers
Published: 2022-07-26
Total Pages: 172
ISBN-13: 152300195X
DOWNLOAD EBOOKHolding the Calm is a practical and immediately useful guide that meticulously lays out twenty concrete, easy-to-use tools for defusing tension, settling cases, resolving disputes, and rechanneling arguments. How do you stop conflict? Settle disputes? Handle someone who is yelling at you, crying, or just won't speak? How do you find a solution when a solution seems impossible? Holding the Calm shares the secrets that enable everyone to avoid, minimize, or resolve conflict. Popular master mediator Hesha Abrams has tens of thousands of hours in the trenches mediating human conflict, and she shares her pragmatic wisdom in digestible bites that detail how to improve situations and solve difficult problems between human beings, from family and workplace disputes to complex commercial and global conflicts. Learn how to Speak into the ears that hear you Be the grown-up in the room Listen to what is not said Create small, winnable victories Practical, inspirational, and full of accessible tools you can use right now, Holding the Calm proves that you don't need an advanced degree or certification to minimize challenges and defuse tension between real people, businesses, and countries.
