Read and Download eBook Full
Author: Michael Dennis Scott
Publisher: Aspen Publishers Online
Published: 2006
Total Pages: 1105
ISBN-13: 0735561788
DOWNLOAD EBOOKIt's been going on for decades. But today, more firms than ever are using outsourcing to help cut costs, improve business processes, and focus on their core business. The most successful of these companies are the best informed. Whether you're just
Author: Michael F. Corbett
Publisher: Kaplan Publishing
Published: 2004-09-01
Total Pages: 256
ISBN-13: 9781607146766
DOWNLOAD EBOOKBusiness process outsourcing (BPO) is a $6 trillion global industry involving thousands of companies and millions of employees. Business process outsourcing (BPO) is one of the very few business tools available to managers with the power to fundamentally transform their organizations. Done on a global scale, BPO enables companies to simultaneously reengineer their existing operations, create a more flexible and adaptable organizational structure, and tap the best minds in the world to create an innovation explosion. For the first time ever, BPO's best-known expert and pioneer, Michael Corbett, who helped craft IBM's entry into the outsourcing business, details the opportunities presented by BPO as well as a plan for implementing and sustaining its benefits. The Outsourcing Revolution is written for executives and managers in organizations of any size who want to learn how BPO can improve their company's performance. More than a ""how-to"" book, it provides a comprehensive framework for decision making and action based on the real-life experiences of executives heading up successful initiatives for their companies today. Readers will learn how to: * Determine the value of BPO for any process. * Analyze risk, evaluate its potential impact, and use a range of techniques to reduce, eliminate, and manage that risk. * Identify, evaluate, and select the right partner or partners. * Turn contractor relationships into long-term, successful BPO relationships. * Transition people, processes, and technologies to the BPO state. * Identify, develop, and reward outsourcing managers. * Create new ways of doing business ahead of the competition. The Outsourcing Revolution features case studies detailing how specific companies planned, implemented, and are managing BPO. Results from surveys of more than 1,500 companies provide real data on what organizations around the world are doing and why, as well as what does and doesn't work.
Author:
Publisher:
Published: 2002
Total Pages: 1050
ISBN-13:
DOWNLOAD EBOOKAuthor: Paul Davies
Publisher: Nicholas Brealey Publishing
Published: 2004
Total Pages: 0
ISBN-13: 9781904838005
DOWNLOAD EBOOKPaul Davies offers a very thoughtful, useful and interesting look at how to outsource overseas. Davies taught for nine years and has a Ph.D. in English focused on the novels of George Eliot. He also served as Managing Director of Unisys in India. The book reflects his varied expertise and idiosyncrasies. Both his left and right brains are well developed, and the competition between the two plays out in the pages of his book. At times it reads like a management consultant's manual on the growing practice of "offshoring." At other times, it reads like a very perceptive travel book that guides executives on what to expect when they encounter the culture shock of India. The effect is not disjointed, however, and this volume would be valuable for any firm considering an offshore effort in India and, probably, in other countries as well. Because Davies gives you a good overview of what you will encounter when you outsource, as well as practical business advice, getAbstract highly recommends his book for those who are considering moving aspects of their businesses overseas, especially to India.
Author: Rick L. Click
Publisher: John Wiley & Sons
Published: 2004-11-11
Total Pages: 241
ISBN-13: 0471700975
DOWNLOAD EBOOKBusiness Process Outsourcing (BPO) is becoming the new revolutionas company's of all sizes are seeking to take advantage of thissource of competitive advantage. This book provides a step-by-step approach to understanding theapplication of Business Process Outsourcing, assessing the BPOopportunity in the company, and then managing the transition toBPO. It serves as a guide to implementing BPO and as a referencesource to solving the variety of issues that may arise during a BPOinitiative. Each chapter features a case study, insight from apractitioner, focus on how BPO affects people, and ethicalconsiderations. * Discusses both the how and why of business process outsourcingwith a straightforward "how to" approach. * Provides managers with the tools to analyse the BPO opportunitiesfor their own firms, as well as techniques and strategies formanaging a BPO initiative. * Empowers businesses of all sizes to take advantage of thisall-encompassing business revolution.
Author: Mário Franco
Publisher: BoD – Books on Demand
Published: 2021-07-07
Total Pages: 130
ISBN-13: 1839684690
DOWNLOAD EBOOKOutsourcing and offshoring are typically viewed as phenomena allowing competitive advantages for organizations, but some studies have not included the risks, benefits, and challenges of these types of strategies. As such, this book fills this gap by combining several studies from different perspectives. The chapters follow several approaches and applications that researchers explore in different contexts. This book adds to the body of knowledge in outsourcing and offshoring areas and shows how these strategies can stimulate organizations’ development in various countries and regions worldwide.
Author:
Publisher: Academic Conferences Limited
Published:
Total Pages: 116
ISBN-13:
DOWNLOAD EBOOKAuthor: Jutta Eckstein
Publisher: Addison-Wesley
Published: 2013-07-15
Total Pages: 350
ISBN-13: 0133492397
DOWNLOAD EBOOKThis is the digital version of the printed book (Copyright © 2010). All software projects face the challenges of diverse distances -- temporal, geographical, cultural, lingual, political, historical, and more. Many forms of distance even affect developers in the same room. The goal of this book is to reconcile two mainstays of modern agility: the close collaboration agility relies on, and project teams distributed across different cities, countries, and continents. In Agile Software Development with Distributed Teams, Jutta Eckstein asserts that, in fact, agile methods and the constant communication they require are uniquely capable of solving the challenges of distributed projects. Agility is responsiveness to change -- in other words, agile practitioners maintain flexibility to accommodate changing circumstances and results. Iterative development serves the learning curve that global project teams must scale. This book is not about how to outsource and forget your problems. Rather, Eckstein details how to carefully select development partners and integrate efforts and processes to form a better product than any single contributor could deliver on his or her own. The author de-emphasizes templates and charts and favors topical discussion and exploration. Practitioners share experiences in their own words in short stories throughout the book. Eckstein trains readers to be change agents, to creatively apply the concepts in this book to form a customized distributed project plan for success. Topics include: Understanding Distributed Development The Productivity Myth Ensuring Conceptual Integrity Trust and Mutual Respect Iterations and Releases Using Features to Steer the Development Effort Team Velocity Virtual Retrospectives Dispersed Synchronization Introducing Agility to Global Projects and much more
Author: Gad Selig
Publisher: Van Haren
Published: 2015-02-01
Total Pages: 445
ISBN-13: 9401805288
DOWNLOAD EBOOKThis book is a revised edition of the best selling title Implementing IT Governance (ISBN 978 90 8753 119 5).For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. In all enterprises around the world, the issues, opportunities and challenges of aligning IT more closely with the organization and effectively governing an organization s IT investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management. An integrated and comprehensive approach to the alignment, planning, execution and governance of IT and its resources has become critical to more effectively align, integrate, invest, measure, deploy, service and sustain the strategic and tactical direction and value proposition of IT in support of organizations. Much has been written and documented about the individual components of IT Governance such as strategic planning, demand management, program and project management, IT service management, strategic sourcing and outsourcing, performance management, metrics, compliance and others. Much less has been written about a comprehensive and integrated approach for IT/Business Alignment, Planning, Execution and Governance. This title fills that need in the marketplace and offers readers structured and practical solutions using the best of the best practices available today. The book is divided into two parts, which cover the three critical pillars necessary to develop, execute and sustain a robust and effective IT governance environment:- Leadership, people, organization and strategy,- IT governance, its major component processes and enabling technologies. Each of the chapters also covers one or more of the following action oriented topics:- the why and what of IT: strategic planning, portfolio investment management, decision authority, etc.;- the how of IT: Program/Project Management, IT Service Management (including ITIL); Strategic Sourcing and outsourcing; performance, risk and contingency management (including COBIT, the Balanced Scorecard etc.) and leadership, team management and professional competences.
Author: Mark Kobayashi-Hillary
Publisher: BCS, The Chartered Institute
Published: 2007
Total Pages: 223
ISBN-13: 1902505832
DOWNLOAD EBOOKOffers a framework for technology-enabled services, their globalization and factors shaping their sourcing and supply. This book examines what is happening to the global services market place, developments and how they will affect us all.
