The User and the Library
Author:
Publisher:
Published: 1967
Total Pages: 72
ISBN-13:
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Fundamentals of Collection Development and Management
Author: Peggy Johnson
Publisher: American Library Association
Published: 2018-01-16
Total Pages: 542
ISBN-13: 0838916899
DOWNLOAD EBOOKAs a comprehensive introduction for LIS students, a primer for experienced librarians with new collection development and management responsibilities, and a handy reference resource for practitioners as they go about their day-to-day work, the value and usefulness of this book remain unequaled.
The Evaluation and Measurement of Library Services
Author: Joseph R. Matthews
Publisher: Bloomsbury Publishing USA
Published: 2017-10-27
Total Pages: 481
ISBN-13: 1440855374
DOWNLOAD EBOOKThis guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.
Positioning the Academic Library within the University
Author: Leo Appleton
Publisher: Routledge
Published: 2021-05-13
Total Pages: 345
ISBN-13: 1000352145
DOWNLOAD EBOOKAcademic libraries are facing uncertain times. The international higher education environment is very volatile and academic libraries and librarians can play a major role in helping to strategically position their parent institution within it. In doing so, there needs to be clarity as to what the position of the academic library is with regard to the role and function it has within the university and how library leadership can have pan-institutional influence and impact. There are several ways in which the academic library can position itself and this collection demonstrates many of these. Strategic alignment with the university and its mission is a fundamental part of successful positioning, as is being flexible, adaptable and responsive to changing needs, requirements and expectations. Developments in research support and scholarly communications, as well as super-convergences with other academic support departments, are examples of such responsiveness. These topics along with other emerging themes, such as library functions and institutional partnerships and collaborations, are all discussed in the book and provide the reader with a rich variety of reflections and case studies on how academic libraries, from across the globe, have addressed their position within their institution. This book was originally published as a special issue of the journal New Review of Academic Librarianship.
Information Services Today
Author: Sandra Hirsh
Publisher: Rowman & Littlefield
Published: 2015-03-19
Total Pages: 515
ISBN-13: 144223959X
DOWNLOAD EBOOKThis essential overview of what it means to be a library and information professional today provides a broad overview of the transformation of libraries as information organizations, why these organizations are more important today than ever before, the technological influence on how we provide information resources and services in today’s digital and global environment, and the various career opportunities available for information professionals. The book begins with a historical overview of libraries and their transformation as information and technology hubs within their communities. It also covers the various specializations within the field emphasizing the exciting yet complex roles and opportunities for information professionals. With that foundation in place, it presents how libraries serve different kinds of communities, highlighting the unique needs of users across all ages and how libraries fulfill those needs through a variety of services, and addresses key issues facing information organizations as they meet user needs in the Digital Age. The book then concludes with career management strategies to guide library and information science professionals in building not only vibrant careers but vibrant information organizations for the future as well.
The Reference Library User
Author: William A. Katz
Publisher: Psychology Press
Published: 1990
Total Pages: 170
ISBN-13: 9781560240228
DOWNLOAD EBOOKProvide the best possible service to your library patrons. With a healthy respect for those who seek assistance at the reference desk, a group of library and information service specialists examine the public whom they serve. The Reference Library User focuses on the possible interactions between the reference librarian and the library user. The authoritative contributors discuss many problems in the relationship between the public and the library, and all offer suggestions that will at least help librarians to better serve the public on a daily basis. A major emphasis of The Reference Library User is on the various populations using the library and their particular needs. For example, one chapter examines the information needs of deinstitutionalized patrons and presents methods of providing service and a rationale for community outreach. The state program in Rhode Island is outlined, describing efforts to reach community residents through public libraries and the state operated Bookmobile. Other chapters provide strategies for providing reference services to older adults, the learning disabled, the blind, and the physically handicapped. This informative new volume also deals with general concerns facing librarians today, including determining the audience for both public and academic libraries, educating the user, encouraging nonusers to become library users, and calming irate patrons. Reference librarians will be particularly interested in the problems and solutions discussed in this new volume, as will library managers and administrators who will always benefit from a fresh perspective on public service for the library user.
Public Libraries, Public Policies, and Political Processes
Author: Paul T. Jaeger
Publisher: Rowman & Littlefield
Published: 2014-04-15
Total Pages: 200
ISBN-13: 1442233478
DOWNLOAD EBOOKDrawing on two decades of original research conducted by the authors, as well as existing research about the intersection of public policy, political discourse, and public libraries, this book seeks to understand the origins and implications of the current standing of public libraries in public policy and political discourse. It both explains the complex current circumstances and offers strategies for effectively creating a better future for public libraries. The main message is that there is a pressing need for public librarians and other supporters of public libraries to be: Aware of the political process and its implications for libraries; Attuned to the interrelationships between policy and politics; and Engaged in the policy process to articulate the need for policies that support public libraries. The style is both scholarly and accessible to general readers, with the goal of being useful to students, educators, researchers, practitioners, and friends of public libraries in library and information science. It will also be usefull for those engaged in areas of public policy, government, economics, and political science who are interested in the relationships between public libraries, public policy, and political processes. Building upon the discussion of the key issues, the book offers proposals for professional, policy-making, and political strategies that can strengthen the public library and its ability to meet the needs of individuals and communities. The discussion and analysis in the book draw upon data and real world examples from the many studies that the authors have conducted on related topics, including libraries’ outreach to increasingly diverse service populations and efforts to meet community needs through innovative partnerships. As the intersection of politics, policy, and libraries has grown in importance and complexity in recent years, the need for a book on their interrelationships is long overdue.
Reimagining Reference in the 21st Century
Author: David A. Tyckoson
Publisher: Purdue University Press
Published: 2015
Total Pages: 418
ISBN-13: 1557536988
DOWNLOAD EBOOKLibraries today provide a wider variety of services, collections, and tools than at any time in the past. This book explores how reference librarianship is changing to continue to help users find information they need in this shifting environment.
Growing Community Health Literacy through Libraries
Author: Prudence W. Dalrymple
Publisher: Walter de Gruyter GmbH & Co KG
Published: 2020-08-24
Total Pages: 516
ISBN-13: 3110396130
DOWNLOAD EBOOKThe capacity to understand and communicate health information is a major international health concern. Sponsored by the Health and Biosciences Section of International Federation of Library Associations, this book highlights the contribution that librarians are making to improving health literacy and enabling citizens to be active participants in the management of their own health. Knowledge is power and the World Health Organization recognizes that health literacy, involving effective access to and understanding of health information, is essential to health and well-being in society by empowering and enabling citizens to participate in their own healthcare. The book presents inspiring studies from an international group of authors showing how libraries and librarians are partnering with diverse sectors of society including universities, hospitals, public health clinics, community-based organisations, voluntary bodies and government agencies, to help citizens understand and manage their health. It provides guidance by example to suggest how libraries can help citizens participate in their healthcare and their communities by collaborating with others to increase health literacy in society.
Bridging Research and Library Practice
Author: Krystyna K. Matusiak
Publisher: Walter de Gruyter GmbH & Co KG
Published: 2023-11-20
Total Pages: 352
ISBN-13: 3110772590
DOWNLOAD EBOOKBridging the gap between research and practice communities is more pertinent than ever because of the need for evidence in developing and evaluating library services and programs. The gap between research and library practice has been discussed in the library and information science (LIS) field for almost two decades. The issues range from limited transfer of ideas from research into practice to a lack of education in research methods for library practitioners. This book introduces new voices from international research and practice communities into the discussion and contributes to the debate about the research-practice divide. Education and continuing training in research methods from international perspectives are explored and the experiences of researcher-practitioners from several countries highlight the issues. The volume includes chapters from LIS educators, academic researchers, and researcher-practitioners from 18 countries. It features the voices of instructors who teach research methods in LIS programs and library practitioners who engage in research. The book is addressed to the global audience of LIS educators and practitioners, with the goal of deepening the understanding of LIS education and training in research methods through sharing case studies and approaches to teaching and conducting research in practice.
