The Hard and Soft Sides of Change Management
The Hard and Soft Sides of Change Management

Author: Kathryn Zukof

Publisher: Association for Talent Development

Published: 2021-03-23

Total Pages: 479

ISBN-13: 1950496880

DOWNLOAD EBOOK

Change isn’t going anywhere. Learn how to manage it. We live in a wild world of volatility, unpredictability, chaos, and ambiguity, with change seemingly as the only constant. Change can be difficult. It often induces resistance, panic, and fatigue. And, as you may expect or have experienced first-hand, many organizations aren’t handling change all that well, with many efforts resulting in failure. What you may not realize, however, is that some workplace change initiatives are stunning successes, rolling out smoothly and more easily embraced. Why do some change initiatives fail while others succeed? How can organizations and employees handle change better? In The Hard and Soft Sides of Change Management, Kathryn Zukof offers practices and approaches to help you and your organization roll out, receive, and manage change effectively. Namely, Zukoff shows that you need to manage the process (or the “hard”) side and the people (or the “soft”) side of change and find the sweet spot between the two. She demonstrates that when you integrate both sides, you and your organization can make change less of a hit-or-miss affair. Successful change management means deploying sound project management techniques that increase the odds of achieving the outcomes of your change initiative. It also means helping employees understand the need and vision for change, so they feel less threatened by it and become excited and energized by what’s ahead. To deliver best results, you need to: Define the change and how to get there—with project charters and plans. Involve the right people in the right ways—from dedicated change teams to affected stakeholders. Build support, understanding, and awareness—with communication, training, and resistance management plans. Assess progress and adjust along the way—through action reviews and steps to tackle thorny issues. Capturing the inherently messy nature of workplace change—from technology implementations, mergers and acquisitions, and business transformations to office relocations and more—this book offers tangible insights to help you and your organization tackle change challenges. Follow the book’s tools and practices to lessen the messy and objectionable parts of change and actively give your change initiatives the best chance for positive outcomes.

Why Is the Soft Side the Hardest Part?
Why Is the Soft Side the Hardest Part?

Author: William D. Mayo

Publisher: AuthorHouse

Published: 2011-10-20

Total Pages: 132

ISBN-13: 1463474385

DOWNLOAD EBOOK

Many managers thrive on overseeing budgets and paperwork, but theyre intimidated when it comes to communicating, listening, and being diplomatic. These skills are often seen as side dishes to the real meat of business, but in private, veteran managers will tell you that these soft-side skills matter the most. William D. Mayo, who served his country in the U.S. Navy for nine years before spending almost thirty years at Caterpillar Inc., helps you master soft-side skills that will boost results at your business or organization. Learn how to: achieve more while experiencing less stress; speak the truth without apologyespecially when dealing with employees; and deploy a people-centric philosophy rooted in courage, service, love, and authenticity to unleash the power of people. Mayo weaves in lessons from his experiences as an executive officer of a ship, a battalion commander for more than nine hundred recruits and senior noncommissioned officers, and an executive at one of Americas industrial giants and most admired companies so you can master soft-side skills that will boost performance.

ADKAR
ADKAR

Author: Jeff Hiatt

Publisher: Prosci

Published: 2006

Total Pages: 164

ISBN-13: 9781930885509

DOWNLOAD EBOOK

In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.

The Softer Side of Leadership
The Softer Side of Leadership

Author: Eugene B. Habecker

Publisher: InterVarsity Press

Published: 2024-02-13

Total Pages: 266

ISBN-13: 1514009471

DOWNLOAD EBOOK

Drawing from his thirty-five years as a CEO, popular leadership literature, and the Scriptures, Eugene Habecker makes the case of the integration of soft skills, like emotional intelligence and character quality, in building healthier professional and personal lives and healthier organizations.

Switch
Switch

Author: Chip Heath

Publisher: Crown Currency

Published: 2010-02-16

Total Pages: 322

ISBN-13: 030759016X

DOWNLOAD EBOOK

Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives? The primary obstacle is a conflict that's built into our brains, say Chip and Dan Heath, authors of the critically acclaimed bestseller Made to Stick. Psychologists have discovered that our minds are ruled by two different systems - the rational mind and the emotional mind—that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie. The rational mind wants to change something at work; the emotional mind loves the comfort of the existing routine. This tension can doom a change effort - but if it is overcome, change can come quickly. In Switch, the Heaths show how everyday people - employees and managers, parents and nurses - have united both minds and, as a result, achieved dramatic results: • The lowly medical interns who managed to defeat an entrenched, decades-old medical practice that was endangering patients • The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping • The manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service In a compelling, story-driven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change. Switch shows that successful changes follow a pattern, a pattern you can use to make the changes that matter to you, whether your interest is in changing the world or changing your waistline.

The Edinburgh New Philosophical Journal
The Edinburgh New Philosophical Journal

Author: Anonymous

Publisher: Palala Press

Published: 1846

Total Pages: 468

ISBN-13:

DOWNLOAD EBOOK

This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work was reproduced from the original artifact, and remains as true to the original work as possible. Therefore, you will see the original copyright references, library stamps (as most of these works have been housed in our most important libraries around the world), and other notations in the work. This work is in the public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work. As a reproduction of a historical artifact, this work may contain missing or blurred pages, poor pictures, errant marks, etc. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.

The New Boss
The New Boss

Author: Peter Fischer

Publisher: Kogan Page Publishers

Published: 2007

Total Pages: 204

ISBN-13: 9780749447649

DOWNLOAD EBOOK

For senior managers making a leadership transition, it is critical to engage with the new role rapidly to permit a seamless changeover and to ensure that the staff remains engaged and focused. This handy guide provides you with the structure and guidance you need to minimise disruption and maximise performance during the crucial first 100 days.Written by Peter Fischer, an industrial psychologist and psychotherapist, the book provides you with tried and tested models and self-assessment techniques which allow you to manage expectations, build key relationships and drive through change during your first three months "in charge".The first part of the book deals with the common problems faced by new managers in the early days of a new post, shows the right questions to ask and also provides really helpful advice on issues such as how to deal with a disappointed contender.The second part of the book looks at the problems faced by new appointees in different scenarios, including: internal promotion; external hire; big predecessor and little successor, the young high-potential manager and the overseas assignment.If you are a new manager, no matter the circumstances of your appointment, this book identifies all the problems you are likely to face, shows you how to deal with them, and allows you to "hit the ground running" in your new role.

Restorative Community Justice
Restorative Community Justice

Author: Gordon Bazemore

Publisher: Routledge

Published: 2015-05-20

Total Pages: 406

ISBN-13: 1317521706

DOWNLOAD EBOOK

An anthology of original essays, this book presents debates over practice, theory, and implementation of restorative justice. Attention is focused on the movement’s direction toward a more holistic, community-oriented approach to criminal justice intervention.