The Future of Service Post-COVID-19 Pandemic, Volume 2
The Future of Service Post-COVID-19 Pandemic, Volume 2

Author: Jungwoo Lee

Publisher: Springer Nature

Published: 2021-02-10

Total Pages: 264

ISBN-13: 9813341343

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This book adds to the discussion from Volume 1 by providing insights and stimulating new thinking about the changing nature of services and marketing, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on services marketing. This book serves as a useful resource for business practitioners and academics in the areas of service management and marketing responses during a pandemic. Each chapter deals with specific current issues within these industries due to COVID-19 and issues that will come up post-pandemic. As COVID-19 is expected to change the service practice and promote the utilization of novel methods, such as untact marketing, untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, a range of examples and cases are provided to elaborate on applying these emerging new concepts within the service sector.

The Future of Service Post-COVID-19 Pandemic, Volume 1
The Future of Service Post-COVID-19 Pandemic, Volume 1

Author: Jungwoo Lee

Publisher: Springer Nature

Published: 2021-02-08

Total Pages: 232

ISBN-13: 9813341262

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This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology. This book serves as a useful resource for business practitioners and academics in the areas of service and human resource management. Each chapter deals with specific current issues within these industries due to COVID-19 and issues that will come up post-pandemic. As COVID-19 is expected introduce novel methods to the service sector, such as untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, digital technology is becoming more important than ever before. This books provides a range of examples and cases to elaborate on the effective application of digital service technology in order for businesses to stay relevant in the current climate.

Resurrecting Retail
Resurrecting Retail

Author: Doug Stephens

Publisher: Figure 1 Publishing

Published: 2021-04-13

Total Pages: 274

ISBN-13: 177327144X

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Few crises in modern history have so completely disrupted every aspect of daily life as has the Covid-19 pandemic. What began as a small medical ripple in Wuhan, China, a city many of us had never heard of, quickly erupted into a tsunami of epic proportions. Every market, industry, vertical, profession, service, and category of product was in some way rocked by its impact. And, for the first time in recorded history, every wheel, cog and gear in the global retail industry ground to a virtual halt. From two-time, international best-selling author and futurist Doug Stephens, Resurrecting Retail is not just a riveting story of the unprecedented crash of an industry during this time of crisis but a roadmap for its rebirth. Meticulously researched in real time from inside the crisis, Resurrecting Retail provides a comprehensive and surprising vision of how Covid-19 will reshape every aspect of consumer life, including the very essence of why we shop.

Digital Economy Post COVID-19 Era
Digital Economy Post COVID-19 Era

Author: Prashant Mishra

Publisher: Springer Nature

Published: 2023-12-03

Total Pages: 996

ISBN-13: 9819901979

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This book presents the future directions of the digital economy post Covid-19 era. The chapters of this book cover contemporary topics on digital economy and digital initiatives undertaken by various organizations. Overall, the book shares insights on how organizations can adapt and transform their processes, structure, and strategies to remain relevant and competitive in the new business and economic environment. These insights also emerge from multidisciplinary discussions in various management domains, such as, consumer behaviour and marketing, economics, finance and accounting, entrepreneurship and small business management, environmental, social and governance compliance, future of work, human resource management, leadership, inclusive workforce, information systems and decision sciences, international business and strategy, and operations and supply chain management.

OPPORTUNITIES IN MEDIA INDUSTRY POST COVID-19 PANDEMIC VOL 2
OPPORTUNITIES IN MEDIA INDUSTRY POST COVID-19 PANDEMIC VOL 2

Author: Dr. Amit Chawla

Publisher: Clever Fox Publishing

Published: 2021-11-08

Total Pages:

ISBN-13:

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This book is designed to guide aspirants and beginners in the field of Mass Communication, especially those who are contemplating a professional career after the COVID-19 pandemic. It brings together media practitioners and eminent academicians from top media institutes so that they share their expertise and help newbies with available career choices in various sub-disciplines related to this field. The chapters in this book are written by top professors and scholars from SRFTI, AJK-MCRC Jamia Millia Islamia, IIMC, NIFT, Delhi University, Amity University, Sharda University, HP University, BIT - Durg, St. Xavier's - Kolkata, University of Technology & Applied Sciences – OMAN, etc.; and from industry practitioners affiliated with NDTV, IGNCA - Ministry of Culture, Inshorts and many others. Screen reader support enabled.

Retail In A New World
Retail In A New World

Author: Eleonora Pantano

Publisher: Emerald Group Publishing

Published: 2022-01-24

Total Pages: 125

ISBN-13: 1801178488

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Retail In A New World: Recovering From The Pandemic That Changed The World provides an assessment of the issues and opportunities for retailers that emerged during the Covid-19 pandemic, proposing tools and frameworks that serve as basis to survive the pandemic and thrive in a post-pandemic scenario.

Ten Lessons for a Post-Pandemic World
Ten Lessons for a Post-Pandemic World

Author: Fareed Zakaria

Publisher: W. W. Norton & Company

Published: 2020-10-06

Total Pages: 320

ISBN-13: 0393542149

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New York Times Bestseller COVID-19 is speeding up history, but how? What is the shape of the world to come? Lenin once said, "There are decades when nothing happens and weeks when decades happen." This is one of those times when history has sped up. CNN host and best-selling author Fareed Zakaria helps readers to understand the nature of a post-pandemic world: the political, social, technological, and economic consequences that may take years to unfold. Written in the form of ten "lessons," covering topics from natural and biological risks to the rise of "digital life" to an emerging bipolar world order, Zakaria helps readers to begin thinking beyond the immediate effects of COVID-19. Ten Lessons for a Post-Pandemic World speaks to past, present, and future, and, while urgent and timely, is sure to become an enduring reflection on life in the early twenty-first century.

Human Factors and Systems Interaction
Human Factors and Systems Interaction

Author: Isabel L. Nunes

Publisher: AHFE International

Published: 2022-07-24

Total Pages: 507

ISBN-13: 1958651281

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Human Factors and Systems Interaction Proceedings of the 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022), July 24–28, 2022, New York, USA

Virtual Management and the New Normal
Virtual Management and the New Normal

Author: Svein Bergum

Publisher: Springer Nature

Published: 2023-01-31

Total Pages: 451

ISBN-13: 3031068130

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This book examines how Human Resource Management and leadership have been affected by the COVID-19 pandemic, what organizations can learn from this, and how these new experiences could be applied in the “New Normal”. The editors of this book have compiled the new knowledge that exists around remote leadership and organizational practices, relative to pre-COVID-19 studies, and the experiences learned during the pandemic. Key discussion themes focus on the role of distance in leadership, organizations and HR, the sustainability aspects involved, innovations and knowledge development achieved, the role of digitalization and new requirements and possibilities for management post-COVID-19. The editors conclude by investigating the strategic processes and factors influencing the “New Normal”. This book will be of great importance for academics, students and practitioners in the fields of Management, Leadership, Human Resource Management, Sustainability, Change Management and Crisis Management.