Learn proven, field-tested techniques to manage disruptive, drama-causing subordinates, peers, and bosses to dramatically improve productivity and boost the bottom line.
Eliminate sexual harassment, unconscious bias, ethical lapses and other HR nightmares! Companies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don’t always get the results they want. Most organizations understand that simply checking legal compliance boxes around sexual harassment, bias, etc. isn’t enough, but are at a loss on how to implement solutions, especially in today’s post-#MeToo world. Patti Perez is an attorney, HR expert, trainer, and former state regulator, who has conducted over 1,200 workplace investigations. In this unique book, she explains the secret to avoiding all forms of drama, legal exposure, and low morale: A healthy workplace culture. Patti combines the lessons learned from 25 years of professional experience with robust data from behavioral science research to debunk common myths, including the belief that a focus on legal compliance leads to a healthy workplace culture. (In fact, it increases the likelihood of getting sued). The Drama-Free Workplace includes a section with easy-to-understand causes, effects and solutions to problems related to: Sexual harassment Bias and diversity Ethics lapses The book also includes helpful information on: Becoming an organization that values and practices fearlessness, fairness and freedom Anticipating situations that give rise to drama, with detailed advice on how to prevent it from happening Using emotional intelligence to communicate more precisely and persuasively about sensitive, controversial topics in the workplace Finally, the book’s DIY section guides companies on how to: draft and enforce helpful policies (that employees will actually read and *want* to follow) design and deliver powerful and effective training programs investigate and resolve claims of sexual harassment and other types of misconduct. Together, these practical tools will help all your employees feel valued and motivated, and keep drama, disengagement, and lawsuits, away.
Drama, drama, drama-every facet of our culture is steeped in it: politics, media, Hollywood, our corporate culture, even our health care is dripping with drama. And, like true junkies, we indulge in it endlessly. Drama addiction is real. But why do we have it? How did we even get here? Drama functions as a social survival method that we all sometimes lean onto be seen, heard, and to feel like we matter. Left unattended, the negative thought patterns and emotional wounds that foster drama will be recycled generation after generation, adversely affecting our world for years to come. There is a path to true emotional freedom. The Drama-Free Way: A Thought-Management Guide to Navigating Chaos and Thriving explores the internal thought patterns and energetic states that create drama. This book pairs real stories of journeys out of drama addiction with a practical approach for intentional thinking and authentic thriving. The result isn't a destination, but a new way of living-a way that can make life easier, more fun, and more fulfilling. Your spirit is calling you to a new level of being; The Drama-Free Way will lead you there. Book jacket.
“Maravelas is the best source on workplace irritability and tension.” —Matt Villano, New York Times The human longing for respect and dignity is deep and pervasive. Yet, while resolving more than 300 workplace conflicts, author Anna Maravelas has met thousands of individuals struggling with tension and mistrust. Creating a Drama-Free Workplace contains strategies to avoid and reverse these troubling trends. Learn why trust and connectedness slip through our fingers despite our yearnings for workplaces that are grounded in collaboration and success. Stop common missteps before they walk out the door with your most valuable assets—trust, morale, and productivity. You can create the environments you desire and deserve with these proven skills grounded in neuroscience. In this book you will learn how to: Take the drama out of disagreement and enhance your ability to problem solve. Eliminate the 5 root causes of workplace tension. Be hard on the problem and soft on the people and create lasting alliances. Preserve your integrity by talking to people rather than about them. Replace bitterness about the past with a shared responsibility for the future. Knowing how to transform conflict into collaboration affects the outcome of every interaction, challenge, and opportunity.
NAMED ONE OF COSMOPOLITAN'S "15 BEST MARRIAGE BOOKS ALL COUPLES SHOULD READ." An accessible, transformative guide for couples seeking greater love, connection, and intimacy in our modern world Nate and Kaley Klemp were both successful in their careers, consulting for high-powered companies around the world. Their work as mindfulness and leadership experts, however, often fell to the wayside when they came home in the evening, only to end up fighting about fairness in their marriage. They believed in a model where each partner contributed equally and fairness ruled, but, in reality, they were finding that balance near impossible to achieve. From this frustration, they developed the idea of the 80/80 marriage, a new model for balancing career, family, and love. The 80/80 Marriage pushes couples beyond the limited idea of "fairness" toward a new model grounded on radical generosity and shared success, one that calls for each partner to contribute 80 percent to build the strongest possible relationship. Drawing from more than one hundred interviews with couples from all walks of life, stories from business and pop culture, scientific studies, and ancient philosophical insights, husband-and-wife team Nate and Kaley Klemp pinpoint exactly what's not working in modern marriage. Their 80/80 model of marriage provides practical, powerful solutions to transform your relationship and open up space for greater love and connection.
Leadership strategies grounded in reality and focused on results Recent polls show that 71% of workers think about quitting their jobs every day. That number would be shocking-if people actually were quitting. Worse, they go to work, punching time clocks and collecting pay checks, while completely checked out emotionally. In Reality-Based Leadership, expert Fast Company blogger Cy Wakeman reveals how to be the kind of leader who changes the way people think about and perceive their circumstances-one who deals with the facts, clarifies roles, gives clear and direct feedback, and insists that everyone do the same-without drama or defensiveness. Filled with dynamic examples, innovative tools, and diagnostic tests, this book shows you how to become a Reality-Based Leader, revealing how to: Uncover destructive thought patterns with yourself and others Diffuse drama and lead the person in front of you Stop managing and start leading, empowering others to focus on facts and think for themselves Equipped with a facts-based, confident approach, you will free yourself from the frustrations you face at work and transform yourself into a Reality-Based Leader, with the ability to liberate and inspire others.
INSTANT #1 NEW YORK TIMES BESTSELLER An intimate, behind-the-scenes, richly illustrated celebration of beloved The Office co-stars Jenna Fischer and Angela Kinsey’s friendship, and an insiders' view of Pam Beesly, Angela Martin, and the iconic TV show. Featuring many of their never-before-seen photos. Receptionist Pam Beesly and accountant Angela Martin had very little in common when they toiled together at Scranton’s Dunder Mifflin Paper Company. But, in reality, the two bonded in their very first days on set and, over the nine seasons of the series’ run, built a friendship that transcended the show and continues to this day. Sharing everything from what it was like in the early days as the show struggled to gain traction, to walking their first red carpet—plus exclusive stories on the making of milestone episodes and how their lives changed when they became moms—The Office BFFs is full of the same warm and friendly tone Jenna and Angela have brought to their Office Ladies podcast.
Have you ever wondered how some doctors are making millions, working less hours, and have the most supportive and devoted teams, all while having incredible family relationships? Do you find yourself thinking more about dealing with a difficult staff member than you do on your patients? Are you ever frustrated with the fact that your formal education never actually taught you what it takes to run a successful business? Do you want to make changes in your practice and your life but you just don't know where to start? Like most doctors, you are great at what you do- providing high-level care for your patients with a passion for your profession. The challenge comes when dealing with the stress of patient cooperation, employee drama and the responsibility of running a successful practice. You become overworked, burnt out and frustrated. According to the American Psychiatric Association, private practice owners have one of the most stressful occupations in the world. Why? Trying to balance the needs of you, your business, your patients and your family can be overwhelming for most professionals. The good news? Now, you don't have to be another statistic. Practice Rx is THE "secret " for turning your practice into a thriving, fulfilling, and wildly profitable business by focusing on your relationships first! It's the business and life balance education no one ever taught you. It is the "HOW-TO" guide in transforming your business into your VISION! (If you struggle with articulating your vision, this book will help you with that as well). This unique approach to your entire business will revolutionize the way you see you, your team, and your practice. Each page of this book delivers personal and first-hand accounts of the struggles and obstacles professionals just like you experience every day. Most importantly, it provides the cure for those challenges. Starting with the fundamentals of your business, taking you through every step of a successful practice, The Practice Rx serves as a guidebook from where you are now to where you ultimately want to be. After reading The Practice Rx you will have a fresh and comprehensive approach to your business relationships, leadership skills, effective communication, lasting employee motivation, corporate culture, unique marketing and so much more! Packed with world-class principles, emotional experiences, transformational stories, and powerful exercises, this book lays out the action steps needed for you to yield the high-end results you deserve. Your days of disappointment, frustration and stress with your business, your clients, your employees and your personal life are finally no more.
Are you a leader who is tired of your time, attention, and energy getting devoured by team drama? Gossip. Infighting. Complaints. Cliques. Drama is what occurs when team members aren't given the tools or support they need to rise above stress, selfishness, and disagreements. Team drama wreaks havoc on organizational health. It damages morale, productivity, engagement, and retention. Drama leads to customer complaints, lost revenue, and a talent exodus. It also sucks the life out of every manager it touches, monopolizing their time and obliterating their spirit. This is why leaders at every level, in every industry, have a duty to build team unity and prevent team drama. No More Team Drama deftly merges research in psychology, organizational development, and employee engagement with the author's practical experience training front-line leaders from all over the U.S. The result is an indispensable manual on improving the quality of interactions between employees in the workplace. Cure for the Common Leader author Joe Mull describes exactly how to transform a group of employees into a band of collaborators committed to working hard, getting along, and wowing customers. In other words: No. More. Team. Drama. -------- "Yes, yes, yes! Joe has smartly and frankly addressed behaviors that suck the energy out of so many at work, providing us all credible, doable fixes. No More Team Drama should be required for anyone serious about creating healthy company cultures!" - Suzanne Malausky, Director of Culture and Talent Management, MedExpress, an Optum Company "Using proven ideas and presented in a real-world, read-it-and-use-it format, No More Team Drama is a treasure trove of resources and expert ideas to improve employee engagement, customer experience, and co-worker connections." - Vicki Hess, Author, Shift to Professional Paradise and 6 Shortcuts to Employee Engagement "I spent 20 years leading professional baseball organizations. I can attest that this book explains simply how to develop a workforce that models the best, most successful teams in sports. Joe mixes Gladwell-like stories and research with real-world experiences, so that you learn how to develop workplace teams that get along, while getting the job done." - Skip Weisman, Author, Overcoming The 7 Deadliest Communication SINs: A New Standard for Workplace Communication