Advice on the unique challenges of managing a volunteer workforce Volunteers provide vital services to millions of people each year. However, because of their work's special nature, they're one of the most challenging work forces to manage and retain. Lipp has managed these workers for over 20 years and shares his experience in recruiting, balancing paid and volunteer staff, creating schedules that work, addressing the transient nature of volunteers, motivation, and retention. • Expert author in the field • There is a growing need for volunteer workers as budgets are cut • Most current book on the subject • Clear, jargon-free text full of anecdotes and step-by-step advice
Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.
An updated manual with an emphasis on Microsoft Excel for computations offers an introduction to statistics, covering concepts and formulas, the interpretation of data through different types of charts, using computer applications to simplify things, and more advanced topics. Original.
This second edition provides a humorous approach to learning, which will have you writing JavaScript applets in no time. You get a insider's view of the new features of JavaScript 1.1 and how they integrate with various Web browsers.
Provides over one hundred samples of successful resumes and cover letters, as well as examples of key words and phrases to get job applications noticed.
A revised edition of the popular classic, this title features updated topics to build MBA knowledge. Students and managers alike will learn about management skills, business operations, financial statements, marketing, product development, customer service, strategic planning, information management, and quality management. Updated coverage includes global and international business, knowledge management, e-commerce, supply chain management, sales channel management, and financial integrity and ethics.
Tap the talent and get the most from your team. The solution to every new manager's problems, this fully updated and revised guide shows how to get the most and the best from one's staff and covers leadership, team management, delegation, reward/discipline systems and more. New to this edition: updated information on working with employees on goal and career management, downsizing and laying off employees, sexual harassment and EOE, interviewing techniques, and more. Updated and revised with updates on layoffs, sexual harassment, interviewing, and more. Pell is an expert in his field, with 50 years in HR and teaching experience.