Reference and Information Services

Reference and Information Services

Author: Melissa A. Wong

Publisher: Bloomsbury Publishing USA

Published: 2020-05-04

Total Pages: 853

ISBN-13:

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This revised and updated sixth edition of Reference and Information Services continues the book's rich tradition, covering all phases of reference and information services with less emphasis on print and more emphasis on strategies and scenarios. Reference and Information Services is the go-to textbook for MSLIS and i-School courses on reference services and related topics. It is also a helpful handbook for practitioners. Authors include LIS faculty and professionals who have relevant degrees in their areas and who have published extensively on their topics. The first half of the book provides an overview of reference services and techniques for service provision, including the reference interview, ethics, instruction, reader's advisory, and services to diverse populations including children. This part of the book establishes a foundation of knowledge on reference service and frames each topic with ethical and social justice perspectives. The second part of the book offers an overview of the information life cycle and dissemination of information, followed by an in-depth examination of information sources by type—including dictionaries, encyclopedias, indexes, and abstracts—as well as by broad subject areas including government, statistics and data, health, and legal information. This second section introduces the tools and resources that reference professionals use to provide the services described in the first half of the text.


Digital Reference Services

Digital Reference Services

Author: Linda S Katz

Publisher: Routledge

Published: 2013-10-31

Total Pages: 342

ISBN-13: 1317951662

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Extensive data on the theoretical and practical aspects of electronic reference services! Digital Reference Services provides an overview of electronic reference services and software, and explores the opportunities that real-time digital reference services can offer in a variety of library settings. Experts in the field convey numerous opinions and theory about the growth of this new approach to answering reference questions. This book teaches librarians new methods and techniques for offering technologically advanced reference services to the public. The first half of Digital Reference Services includes such topics as: real-time or “live online” reference services the historical development of digital reference services and the role of the reference librarian mediated online searches how to create a virtual-ready reference collection of elite reference Web sites—includes a list of the top sites available to the public how to start and operate a digital reference desk in your library The second half of Digital Reference Services covers examples of libraries—both large and small—which have used revolutionary ideas to bring electronic reference services to their patrons. These ideas include: utilizing ATM-like kiosks in remote locations from library buildings to connect with underserved populations implementing live, interactive web-based reference services—the challenges and benefits, cost, training, and workload requirements evaluating your real-time references services—investigating self-assessment and blind reviewing, incorporating your assessment into an existing evaluative program, and obtaining the administrative support essential for an accurate assessment creating a statewide virtual reference system—selecting software, developing policy, marketing, coordinating the project, and staffing and training online reference management for smaller libraries—because of the smaller staff, smaller budget, and smaller amount of patrons, is it a feasible addition to the library? much more! This well-referenced volume contains case examples, figures, useful Web sites, and case histories to show how the basic principles of digital reference services work. Librarians and students of information and library science will find Digital Reference Services a helpful resource to enhance their library and electronic reference expertise.


Faculty Advising Examined

Faculty Advising Examined

Author: Gary L. Kramer

Publisher: Jossey-Bass

Published: 2003-09-15

Total Pages: 344

ISBN-13:

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Faculty advising is an integral component of the higher education system, yet it is a largely unexamined activity. This book explores faculty advising as a contributor to student college success and provides information on how to organize, deliver, and improve overall faculty advising on today's campus. It addresses such faculty advising issues as accountability, training, delivery, evaluation, and recognition and reward. Written for individuals who are responsible for the support or direction and coordination of faculty advising programs at the campus, college, or department level, this book will also assist individual faculty advisors in learning more about the important role they play in advising students. The wealth of information contained within these pages makes this an invaluable resource for all those involved in the advising process. Contents include: Advising as teaching Faculty Advising: Practice and Promise The Importance of Faculty Advising: A CEO and CAO Perspective Expectations and Training of Faculty Advisors The Role of Evaluation and Reward in Faculty Advising Organizational Models and Delivery Systems for Faculty Advising Managing and Leading Faculty Advising to Promote Success Resources to Improve Faculty Advising on Campus Outstanding Faculty Advising Programs: Strategies That Work Evolution and Examination: Philosophical and Cultural Foundations for Faculty Advising Practical Legal Concepts for Faculty Advising Faculty Advising and Technology


Rethinking Collection Development and Management

Rethinking Collection Development and Management

Author: Becky Albitz

Publisher: Bloomsbury Publishing USA

Published: 2014-02-25

Total Pages: 521

ISBN-13:

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This collection of thought-provoking essays by visionary and innovative library practitioners covers theory, research, and best practices in collection development, examining how it has evolved, identifying how some librarians are creatively responding to these changes, and predicting what is coming next. Rethinking Collection Development and Management adds a new and important perspective to the literature on collection development and management for 21st-century library professionals. The work reveals how dramatically collection development is changing, and has already changed; supplies practical suggestions on how librarians might respond to these advancements; and reflects on what librarians can expect in the future. This volume is a perfect complement for textbooks that take a more traditional approach, offering a broad, forward-thinking perspective that will benefit students in graduate LIS programs and guide practitioners, collection development officers, and directors in public and academic libraries. A chapter on collection development and management in the MLIS curriculum makes this volume especially pertinent to library and information science educators.


Transforming Scholarly Publishing Through Open Access

Transforming Scholarly Publishing Through Open Access

Author: Charles Wesley Bailey

Publisher: Charles W Bailey Jr

Published: 2010

Total Pages: 182

ISBN-13: 1453780815

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Can scholarly journal articles and other scholarly works be made freely available on the Internet? The open access movement says "yes," and it is having a significant impact on scholarly publishing. There are two major open access strategies: (1) open access journals publish articles (typically peer-reviewed articles) that are free of charge and may be able to be reused under an open license (e.g., a Creative Commons license), and (2) self-archiving of digital e-prints (typically prepublication versions of articles) by authors in digital repositories, where they can be accessed free of charge and sometimes reused. Transforming Scholarly Publishing through Open Access: A Bibliography, which has over 1,100 references, provides in-depth coverage of published journal articles, books, and other works about the open access movement. Many references have links to freely available copies of included works.


Accidental Information Discovery

Accidental Information Discovery

Author: Tammera M. Race

Publisher: Elsevier

Published: 2016-06-13

Total Pages: 138

ISBN-13: 1780634315

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Accidental Information Discovery: Cultivating Serendipity in the Digital Age provides readers with an interesting discussion on the ways serendipity—defined as the accidental discovery of valued information—plays an important role in creative problem-solving. This insightful resource brings together discussions on serendipity and information discovery, research in computer and information science, and interesting thoughts on the creative process. Five thorough chapters explore the significance of serendipity in creativity and innovation, the characteristics of serendipity-friendly tools and minds, and how future discovery environments may encourage serendipity. - Examines serendipity in a multidisciplinary context - Bridges theory and practice - Explores digital information landscapes of the future with essays from current researchers - Brings the concept of accidental discovery and its value front and center


Shared Collections

Shared Collections

Author: Dawn Hale

Publisher: American Library Association

Published: 2016-06-20

Total Pages: 207

ISBN-13:

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Libraries and the organizations that provide services to them are devoting more attention to system-wide organization of collections—whether the "system" is a consortium, a region or a country. As a strategy for saving space and money while expanding access to additional materials and resources, the value of shared collections is indubitable. This collected volume from the Association of Library Collections & Technical Services (ALCTS) spotlights the histories and experiences of several collaborations at academic libraries. Contributors share winning strategies for intentional decision-making in developing and managing shared collections, both print and digital, with expert guidance such as: analysis of six consortia case studies, ranging from giants like CIC and CARL to regional collaborations like the State of Maine and Manhattan research librarieselements to address in a memo of understanding among participating institutionsrisk assessment methodologies that enable institutions to focus local resources where they will provide the greatest return; andcosts to anticipate for budgeting, such as collection analysis, space, validation, transport, staff, and administration.With practical advice on issues such as governance and business models, demand driven acquisition, rare works, and access, this monograph is a valuable resource for academic library directors, administrators, and collection development leaders.


A Kaleidoscope of Digital American Literature

A Kaleidoscope of Digital American Literature

Author: Martha L. Brogan

Publisher: Digital Library Federation

Published: 2005

Total Pages: 188

ISBN-13: 1933645288

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"This report will be useful to anyone interested in the current state of online American literature resources. Its purpose is twofold: to offer a sampling of the types of digital resources currently available or under development in support of American literature; and to identify the prevailing concerns of specialists in the field as expressed during interviews conducted between July 2004 and May 2005. Part two of the report consolidates the results of these interviews with an exploration of resources currently available. Part three examines six categories of digital work in progress: (1) quality-controlled subject gateways, (2) author studies, (3) public domain e-book collections and alternative publishing models, (4) proprietary reference resources and full-text primary source collections, (5) collections by design, and (6) teaching applications. This survey is informed by a selective review of the recent literature."--CLIR Web site.