With content and ratings derived from the experiences of thousands of online buyers, The BizRate.com Guide distills a vast amount of information about the best Web sites for online shopping into a friendly, practical format. Three million consumer-satisfaction surveys provide assessments of sites that are organized into categories from Apparel and Accessories to Home and Garden and Travel Reservations.For each best site the book provides a brief profile, an overall satisfaction score, icons showing the categories of products sold, and customer quotes. It also contains an introductory essay and an indexing system showing the top merchants in each category.
Describes how patterns of information, knowledge, and cultural production are changing. The author shows that the way information and knowledge are made available can either limit or enlarge the ways people create and express themselves. He describes the range of legal and policy choices that confront.
Special Edition Using the Internet and Web covers multiple individual end-user activities-it's like having a dozen activity-specific books under a single cover! The book is organized by activity-how people spend their time online. Each chapter describes a specific activity, and shows users the best ways to engage in that activity online-complete with real-world tips and advice for getting the most of that time online. Topics range from getting connected-and getting connected faster-to online shopping and downloading MP3 files. In short, whatever users want to do online, they'll find in this book-without having to wade through hundreds of pages of software-specific instruction.
A brand new collection of powerful insights into building outstanding customer relationships… 4 pioneering books, now in a convenient e-format, at a great price! 4 remarkable eBooks help you develop rock-solid, high-value long-term customer relationships: levels of loyalty you thought were impossible Today, rock-solid long-term customer relationships are the holy grail of every business -- and they seem just as elusive. But such relationships are possible: great businesses are proving it every day, and reaping the rewards. In this extraordinary 4 eBook set, you'll learn how they do it -- and how you can, too, no matter what you sell or who your customers are. First, in Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty, internationally respected marketing expert V. Kumar presents a complete framework for linking your investments to business value - and maximizing the lifetime value of every customer. Learn how to use Customer Lifetime Value (CLV) to target customers with higher profit potential…manage and reward existing customers based on their profitability…and invest in high-profit customers to prevent attrition and ensure future profitability. Kumar introduces customer-centric approaches to allocating marketing resources…pitching the right products to the right customers at the right time…determining when a customer is likely to leave, and whether to intervene…managing multichannel shopping… even calculating referral value. Next, in Smart Retail: Practical Winning Ideas and Strategies from the Most Successful Retailers in the World, Richard Hammond presents remarkable new case studies, ideas, strategies, and tactics from great retailers worldwide. Discover new ways to use data to drive profit and growth… do more with less… leverage technology to develop highly productive and innovative remote teams… create your ultimate retail experience! In Inside the Mind of the Shopper: The Science of Retailing, the legendary Herb Sorensen reveals what customers really do when they shop, ripping away myths and mistakes that lead retailers to miss huge opportunities. Sorensen identifies simple interventions that can have dramatic sales effects, shows why many common strategies don't work, and offers specific solutions for serving quick-trip shoppers, optimizing in-store migration patterns, improving manufacturer-retailer collaboration, even retailing to multicultural communities. Finally, in The Truth About What Customers Want, Michael R. Solomon demystifies today's consumers, revealing what they want, think, and feel. Then, based on his deep truths about consumer behavior, he presents 50 bite-size, easy-to-use techniques for finding and keeping highly profitable customers! From world-renowned experts in customer behavior and retail performance V. Kumar, Richard Hammond, Herb Sorensen, and Michael R. Solomon
Vault brings its famed journalistic, insider approach to internet industry employers. The Guide provides business profiles, hiring and workplace culture information on top employers, including About, Agency, Amazon.com, America Online, Ask Jeeves, Google, EarthLink, eBay, HotJobs, Level 3 Communications, Priceline, Terra Lycos, Yahoo!, and more.
InfoTech being any technology that moves or manages voice, data or video - whether that movement be via wireless methods, fiber optics, traditional copper wire, telephony, computer network or emerging methods. Each industry segment & the most outstanding corporations within those industries are featured. It includes dozens of tables, indexes by product, services & geography, plus corporate rankings for sales, profits & research budgets. Complete profiles on Plunkett's InfoTech 500 Firms include companies in telecommunications, software, hardware, on-line services, information management, systems integration, outsourcing & more.
With the latest edition of this classroom success, Shelly and Cashman have successfully blended coverage of cutting-edge technology with core computer concepts to make learning about computers interesting and easy. Discovering Computers 2001: Concepts for a Connected World fosters online course development with its integration of the World Wide Web and enhanced end-of-chapter material supported by WebCT and CyberClass.
