If your people know you care about them, they will move mountains. Employee engagement and loyalty expert Heather Younger outlines nine ways to manifest the radical power of caring support in the workplace. Here's the thing: most leaders think of themselves as caring leaders, but not all of them act in alignment with what that means for employees. Leaders may not be able to identify the level of care they are extending to their employees, but all employees intuitively know whether their bosses or managers are caring for them. Heather Younger argues that if you are looking for increased productivity, customer satisfaction, or employee engagement, you need to care for your employees first. Genuinely caring for people means that you want to see them succeed for themselves, not just for what they can do for you, your team, or your organization. This book incorporates ten sections with breakout stories and interviews that outline the necessary steps to make all employees feel included and cared for, as well as a call to action for all leaders. Younger states that leaders who have the positive power to change the lives of those they lead shouldn't just want to care for them; they should see it as imperative for the success of their employees and their organization.
"Leonard Pellicer is more believable than many authors because he practices what he preaches. This book represents a gift from someone who shows us that leading and caring go hand in hand. I have skimmed through all too many books on leadership. Most don′t speak to me. This one got my attention. Through a rich collection of anecdotes and stories, rather than pronouncements and recipes, I know it will grab yours." —From the Foreword by Terrence E. Deal "Pellicer reminds educators why we entered the education field in the first place. He has hit the proverbial nail on its head, and I highly encourage all graduate schools of education and all teacher leaders to make this book required reading!" —Candace Bower, Instructor New York State Teacher Center Leadership Academy "This book is addictive. It has a very personal feel to it, as if the author is talking to the reader." —Kathe Stanley, Art Teacher Richmond Drive Elementary School, Rock Hill, SC "I thoroughly enjoyed reading this book. The author′s personal stories were realistic, which made his points easy to envision. I am thankful for the privilege of adding this to my library." —Douglas Rinaca, Sixth-Grade Teacher Chester Middle School, Gastonia, NC Discover the meaning of caring leadership and bring your school to a new level of excellence! The author examines what it means to be an effective, caring leader who develops meaningful bonds with staff members to establish common core values. This updated edition of a bestseller demonstrates the relationship between caring leadership and moral and ethical choices and expands on the power of caring leadership to transform schools. This revised edition provides veteran and aspiring leaders with: Two new chapters on the art of caring leadership Real-world examples that illustrate what leaders encounter each day Expanded reflective exercises in each chapter
The secret to leadership and transformation of a group--or of another person--is the quality of the relationship one person has with another. The effective group leader or counselor will be the person who learns how to listen to other people. By studying and employing listening skills, church leaders will engage others more compassionately, allowing them to feel that their needs are being met. These skills can be used with persons who are terminally ill, inactive at church, going through a divorce, in a family with a severely ill person, unemployed, seeking a new church, grieving, traumatized by catastrophe, going through teenage adolescence, in marriage counseling, or leading a ministry team. John Savage offers eleven specific and teachable listening skills for improving relationships among those who do ministry in small-group settings or when offering counsel to others. The skills are taught through oral exercises and unfailingly helpful examples from actual congregational situations. The skills include paraphrasing, productive questions, perception check, expression of feelings and emotions, fogging, negative inquiry, behavior description, and story listening.
Globally, the health sector faces significant demands for reform and improvement to meet the needs of the 21st Century. To achieve that goal, highly sophisticated and capable leaders are required across all dimensions of the health system. This book describes the key challenges that demand reform, why better leadership is the source code for better system performance, and the issues that stand in the way of getting that leadership. It includes substantive treatment of the modern democratic challenges that healthcare leaders face; and the essence of what it means to be a leader in today’s world. The essence of leadership itself is described, and the case made for the need for people to use the workplace as the place to develop leadership rather than relying solely on formal programs. It will also outline a self-directed learning process that any individual leader—citizen, clinician, or senior executive—can use to develop their own leadership capability, and thus become more active as a leader of change. This book addresses the need for leaders to think on a system-wide scale. A second part of the book focuses primarily on the Canadian Health system and LEADS in a Caring Environment capabilities framework, and the link between LEADS and frameworks in Australia and the UK. LEADS was developed through a partnership between members of the Healthcare Leaders Association of British Columbia and the Canadian College of Health Leaders, the Canadian Health Leadership Network and Royal Roads University. Currently it is stewarded by a not-for-profit collaboration that has endorsed LEADS as an evidence-informed set of national expectations for Canadian health leaders. LEADS has been endorsed by many health organizations in almost all provinces in Canada as a foundation for their talent management programs in leadership (development and succession planning). The book will address the research foundations for the LEADS framework; how it was developed; the framework’s contents; its congruence with other national frameworks, and how LEADS can be used as a model to envisage and plan change.
"A high-profile business manager describes her development of an optimal management course designed to help business leaders become balanced and effective without resorting to insensitive aggression or overt permissiveness"--
"The greatest part about your role in leadership is that it matters. The hardest part is that it matters every day. For years, Emmy Award winning speaker Clint Pulver has been the Undercover Millennial, gathering the secrets of great management from companies of all sectors and sizes. Now, he is ready to reveal the insights he has from his undercover interviews with more than 10,000 employees across the country, and show you exactly what you can do to generate higher staff engagement and retention--and build true loyalty that lasts. I Love It Here is not another leadership book written by a self-proclaimed leadership expert; rather, it's the data-driven product of intensive research with employees who knew exactly when their leaders were getting it right--and getting it wrong. By pulling back the cover on tired, "too tried and not true" leadership strategies that just aren't cutting it anymore, Clint will open your eyes to the mentorship qualities that are earning genuine employee loyalty in the world of today, along with the behaviors that--whether you know it or not--are triggering a rush for the door. By reading this book, you'll learn what one shocking factor is the number one driver of employee turnover (spoiler: it has everything to do with you!), what you can do to stop the leak, and how you can start building a team that works, right from the moment a prospective employee walks through the door. Using real-world examples from companies he has visited as an undercover retention agent, Clint will reveal in detail the best, most proven methods he has seen for identifying talent, building a sense of ownership, and developing staff in a way that helps them recognize and realize their own individual dreams. Through thoughtful and engaging chapter-by-chapter exercises, he'll guide you through each strategy, moving you seamlessly toward building an authentic culture of valuing and empowering the individual in your own workplace. Soon, you'll be recognizing possibility where others see problems, and capturing the power of small moments to create a meaningful legacy. I Love It Here is a vision of leadership that reaches beyond career to become almost like a calling: a day-by-day, moment-to-moment journey toward becoming the best for the world. Let Clint's inspiring personal stories, deep knowledge, and unique challenges help you become that beloved Mentor Manager who is remembered forever, and who knows how to bring out true passion and commitment in the people on your team. This book is your key to the solutions-based principles behind every organization that people never want to leave. Your company can be more than simply a fancy facade. It can be a place that has an authentic core built on valuing the individual--a place where people don't just survive, but thrive. I Love It Here will show you how."--
In what has become a bible for the business world, the successful former CEO of Herman Miller, Inc., explores how executives and managers can learn the leadership skills that build a better, more profitable organization. Leadership Is an Art has long been a must-read not only within the business community but also in professions ranging from academia to medical practices, to the political arena. First published in 1989, the book has sold more than 800,000 copies in hardcover and paperback. This revised edition brings Max De Pree’s timeless words and practical philosophy to a new generation of readers. De Pree looks at leadership as a kind of stewardship, stressing the importance of building relationships, initiating ideas, and creating a lasting value system within an organization. Rather than focusing on the “hows” of corporate life, he explains the “whys.” He shows that the first responsibility of a leader is to define reality and the last is to say thank you. Along the way, the artful leader must: • Stimulate effectiveness by enabling others to reach both their personal potential and their institutional potential • Take a role in developing, expressing, and defending civility and values • Nurture new leaders and ensure the continuation of the corporate culture Leadership Is an Art offers a proven design for achieving success by developing the generous spirit within all of us. Now more than ever, it provides the insights and guidelines leaders in every field need.
Be prepared for the opportunities that await you! In today’s healthcare environment, the responsibilities and clinical practice of Licensed Practical Nurses and Licensed Vocational Nurses have expanded far beyond those of traditional settings. Build the knowledge you need to assume the leadership and management roles that you will be asked to fulfill and confidently navigate the increasingly complex environments in which you will practice. An easy-to-read writing style guides you every step of the way—helping you successfully transition from student to professional while still focusing on the humanistic aspects of caring.
The New York Times bestseller by the acclaimed, bestselling author of Start With Why and Together is Better. Now with an expanded chapter and appendix on leading millennials, based on Simon Sinek's viral video "Millenials in the workplace" (150+ million views). Imagine a world where almost everyone wakes up inspired to go to work, feels trusted and valued during the day, then returns home feeling fulfilled. This is not a crazy, idealized notion. Today, in many successful organizations, great leaders create environments in which people naturally work together to do remarkable things. In his work with organizations around the world, Simon Sinek noticed that some teams trust each other so deeply that they would literally put their lives on the line for each other. Other teams, no matter what incentives are offered, are doomed to infighting, fragmentation and failure. Why? The answer became clear during a conversation with a Marine Corps general. "Officers eat last," he said. Sinek watched as the most junior Marines ate first while the most senior Marines took their place at the back of the line. What's symbolic in the chow hall is deadly serious on the battlefield: Great leaders sacrifice their own comfort--even their own survival--for the good of those in their care. Too many workplaces are driven by cynicism, paranoia, and self-interest. But the best ones foster trust and cooperation because their leaders build what Sinek calls a "Circle of Safety" that separates the security inside the team from the challenges outside. Sinek illustrates his ideas with fascinating true stories that range from the military to big business, from government to investment banking.
Employee engagement and loyalty can be an elusive topic. The 7 Intuitive Laws of Employee Loyalty is a guidebook for organizational leaders looking to curate a culture that engages their teams in doing great work. This book presents the fundamental principles to develop a truly engaged and loyal workforce. Take the guesswork out of the process! You will uncover inspiring and implementable practices from page one that will leave your employees feeling energized to produce, inspired to innovate, and more compelled to stay.
