Maintaining a focus on preparing students for all levels of the office environment, this text focuses on the technological changes currently taking place. It is designed to develop the knowledge and skills necessary for success in the workplace, and to develop communication, human relations and time and stress management. This text was formerly named Office 2000: Technology & Procedures.
This handbook for administrative assistants and secretaries covers such topics as telephone usage, keeping accurate records, making travel arrangements, e-mail, using the Internet, business documents, and language usage.
The new 14E focuces on preparing students for employment in an increasingly dynamic, digital, and global environment. Increased emphasis is given to helping students understand employers' expectations, build confidence, and develop into strong, competent employees and leaders. Administrative Professional 14e, has a brand new look, a great deal of new content, an abundance of practical applications, and a new website with new tools, activities and videos to engage students right from the start. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
As an administrative professional, you're constantly pressed for time. And while you can't add more hours to the day, there is a simple way to better manage your time: by advancing your skills on the programs you already use every day. Armed with "59 Technology Tips for the Administrative Professional," you'll do more than harness the latest office technology to your advantage. You'll enhance your value to the organization - and dramatically increase your marketability!
Within just the past few decades, the admin field has experienced dramatic changes. The tools of the trade, along with the fundamentals of the job, have been transformed. We are currently in the midst of the next admin evolution and, inevitably, only the fittest will survive. If you don't want to get left behind, you must continuously ELEVATE. This book offers the tools you need to not only meet the ever-expanding demands of the admin role, but to establish yourself as a peak performer in this increasingly competitive field.
The new administrative assistant is a team member! Gone are the days of performing only the basic duties of typing and filing; now the assistant is a vital part of the every day business process. If you want to learn the basics of administrative duties, plus how to be exceptional and be a central part of a boss's work processes, this is the course for you. Learn the professional way to handle the basics -- calls, calendars, filing, time management, organization -- and also learn how to present yourself as a true professional -- demeanor, actions, skills, etc. Become the promotable key player you know you can be. This self-paced training course is in workbook format, and each lesson is followed with a quiz. Completion of all quizzes with at least an 80% passing grade entitles you to the included Certificate of Completion found at the back of this workbook. This training course workbook will also serve as an excellent reference manual for you on-the-job.
Assistant, you are a leader. As an assistant, you constantly face obstacles that hold you back from accomplishing your career goals. Whether it's a job change, shifting deadlines, a micromanaging executive, a toxic co-worker, a high-pressure project, or an intense negotiation with a vendor, the administrative profession is not for the faint of heart. If you're looking to maintain the status quo and be "just an assistant," this book is not for you. But, if you want the confidence and ability to conquer the challenges that most try to avoid, then you're in the right place. The Leader Assistant outlines four pillars-embody the characteristics, employ the tactics, engage in relationships, and exercise self-care-that will help you rediscover your passion for the profession and become a confident, future-proof, game-changing Leader Assistant. If you neglect even one pillar, you'll head for burnout, stagnation, and anonymity. You are meant for so much more. Are you ready to be the Leader Assistant the world needs?
In this book, Joan Burge, the pioneer of administrative excellence exposes the game-changing truths and unwritten rules you need to know in order to maximize your potential. Joan shares never before revealed career stories and life lessons that will teach you how to master your craft and triumph in today's business environment.
