Generating Service Sales Tech Manual - Technician Reference Guide
Generating Service Sales Tech Manual - Technician Reference Guide

Author: Aspire

Publisher: Delmar Pub

Published: 1997-01-01

Total Pages:

ISBN-13: 9781401807351

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In todayÂ's highly competitive auto repair industry, customer satisfaction is the key to repeat business. That is why itÂ's so important that your training dollars extend beyond the service bay to reach the service counter. After all, satisfying todayÂ's demanding customers requires more than just a crew of competent technicians-it takes skilled service advisors as well! Now you can provide the training your service advisors need with AspireÂ's General Service Sales (GSS) course. In these programs, service advisors will learn how to interact more effectively with both customers and technicians. In addition, theyÂ'll discover techniques that will make them more proficient at telephone communication, writing work orders, and selling service. Oftentimes a first impression becomes a lasting impression. ThatÂ's why the role of Service Advisor is so vital to the overall success of your repair facility. Make a wise business investment by ordering AspireÂ's GSS training programs, and watch your customer approval ratings and your profits start to increase!

Jeep CJ 1972-1986
Jeep CJ 1972-1986

Author: Michael Hanssen

Publisher: CarTech Inc

Published: 2017-11-15

Total Pages: 145

ISBN-13: 1613253427

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Identifying the Jeep CJ series vehicles as the most popular off-road vehicles of all time may actually qualify as an understatement. They really are that popular. The CJ series arguably started after World War II with the CJ-2A being introduced to the masses, and while the early CJs have their share of enthusiasts, the largest group of enthusiasts began their love affair with the AMC-powered Jeep CJ-5s beginning in 1972. Joined by the longer-wheelbase CJ-7 models introduced in 1976, the CJ models were wildly popular through their discontinuation in 1986, when the Wrangler was introduced. These were the only models originally equipped with V-8 engines in any meaningful way. This era combined the ruggedness of the early Jeeps with some of the advancements and horsepower of a more modern era; it makes a platform that is both fun to own and to modify. Jeep guru Michael Hanssen covers all of the systems that can be upgraded to improve your Jeep's performance. Upgrades include suspension components such as springs, shocks, and steering modifications; driveline components including differentials, transmissions, transfer cases, and axles; engine upgrades including engine swaps; wheel and tire upgrades; aftermarket accessories; and armor such as skid plates, bumpers, brake upgrades, and more. Whether you are looking to get into serious off-roading or just want to make your classic CJ a little more fun, this book will be a valuable tool in your shop or library. p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Arial}