The so called 'new reality' is here and it is here to stay. The 'new normal' is a reality with a mix of home, mobile, and classic office environment. We run a software and consulting house serving clients around the world and when the pandemic hit in 2020, we had to adjust quickly. In the beginning uncertainty about future was strong, and we had to change the way how we do business. Our consulting teams changed from 41% remote consulting to 98% remote consulting. And did not lose one client. On the software side, we have been lucky as our solution improves data collaboration in remote settings, we benefited winning new partners and clients. Based on our own experience, many conversations within the team (yes, we also had to home school), with clients, partners and by an active sounding of the market we decided to put this book together. What this book is not is a scientific review of work behavior and a description of productivity losses and gains. The book was planned as the ultimate practical guide to navigate the Modern Workplace. The three chapters structure the book in a first part where we gather some facts and figures on the quick changes caused by the pandemic. In the second chapter we give helpful tips and advice on how to work remotely and finally we gathered ideas how to lead yourself and others within the 'new reality'. We hope you enjoy the reading.
When it comes to transformational initiatives most all issues are communication related. Based on actual recent experienced engagements and stories, Supercharge Workforce Communication offers 6 unique actionable exercises that will reshape your mind to connect, engage and collaborate on various digital (and non-digital) project activities for optimal adoption. With simple exercises to practice, the effective strategies in this book can supercharge communication and benefit anyone throughout the entire organization. Awareness and understanding of the neuro-psychology behind the stories create "aha" moments and help you recognize behavioral patterns to act on by applying the skills learned. You will be able to bridge the organizational cultural gap and optimize engagement and adoption.Some of the many things you will learn from this short book includes: -Three E Model(TM) (Chapter 2)-Communicating back to the Strategic Plan; regardless of your role (Chapter 3)-Data Conversations (Chapter 4)-And a story of a communication engagement technique, you can put into practice, that was applied at one of the White House, Executive Office of the President's agency components; Office of the United States Trade Representative (USTR) (Chapter 5)
Communication in the Workplace is a revealing snapshot of how organisations really work. In workplaces throughout Australia and across the planet, billions of messages are sent in various forms every day, but not all of them get though. Of those that do, may are misunderstood, Communication breakdown is just as common as communication effectiveness, but it doesn't have to be that way. Become a more effective communicator by finding out how messages can be sent -- and distorted -- by differing channels, including: memos emails meetings teleconferencing instant messaging Expert communicator Baden Eunson shares insights about the informal organisation, networking, how to know when messages are being lost due to cultures of silence, silos or empires (and what to do about it), and explains how knowledge management can help you get your message across.
As customers or consumers, we expect quality products and quality services, getting value for our money. For producers or service providers, it is a challenge to satisfy customers and also take care of other stakeholders. In the last few decades we have seen several quality models and frameworks. Organizations see another challenge in implementing those frameworks effectively. Three basic parameters of quality are products (technology), processes and people. With availability of products and processes, the challenge is to align people for quality programme. This book provides the tools to meet different challenges. Neuro Linguistic Programming (NLP) uses mechanics of mind to achieve the excellence. It is an add-on to the previous approaches using processes and statistics. This book gives superchargers - persuasion for quality by tapping motivational needs, use of right beliefs and behaviors to support continual improvements, holistic and integrated structure for quality management system and several NLP tools for projects, services and for product manufacturing. Using simple language and not requiring any prerequisite in NLP, this book is a practical guide of how we can use NLP for quality programme, which may be a new initiative or revival of existing quality programme.
3 expert guides to profiting from the latest social and mobile marketing tools and platforms! Master powerful, real-world techniques for using social media to grow sales, revenues, and profits! Plan and implement a social media roadmap that makes sense for your company… choose the right social and mobile platforms, and carefully nurture your presence… discover brand-new “Web 3.0” channels, drive maximum value from those that work, and avoid those that don’t! From world-renowned leaders and experts, including Jamie Turner, Dr. Reshma Shah, Rawn Shah, and Michael Tasner
One person really can make a difference--learn how to be that one WHO WILL make your organization the best it can be. Award-winning author of Four Secrets to Liking Your Work International Society for Performance Improvement 2010 AWARD OF EXCELLENCE WINNER "A quick read with high ROI. This will turn anyone into a culture builder, anywhere in the organization." -- Roy White , Director of Operations, Semiconductor Capital Equipment Company "A must read for anyone contemplating starting up a new business and for CEOs and leaders of established corporations." -- Terry Sullivan, Director of Production, MemPro Ceramics "Combines storytelling with evidence-based content in a solid organizational change approach." -- Darlene Van Tiem , Ph.D., CPT, CPLP , President, ISPI "Never before has an author so cleverly balanced pragmatism with optimism to describe organizational norms as opportunities for personal empowerment." -- Paul Nieminen, Director of OD , UPS "The convergence of in-depth analytical research and practical everyday application." -- Dr. Donald E. Conklin, Vice President, United Corporate Services, Inc. Got ten minutes a day? -- Then you can create a more successful, more collaborative business culture! As a manager, you've tried to keep things positive, but nothing seems to work. You can't control the economy, what's going on in your employees' lives, or other factors--so what can you do to build and sustain a winning culture in your workplace? Whether you are a mid-level manager or a senior executive, Make Work Great offers the blueprint for building a positive, motivating, and productive workplace in any kind of organization. In this definitive guide for today’s multicultural, decentralized business environment, Ed Muzio, award-winning author, internationally recognized workplace improvement expert, and consultant, delivers state-of-the-art analysis, advice and guidance, and scores of team-building and motivation exercises that you and your staff can do in ten minutes a day--without disrupting routines or interrupting important business. You can't force others to change, but you can control what you do and with whom you engage at work to: Build a positive outlook, one-on-one Enlist a network within your organization to improve your business culture Strengthen peer relationships and improve problem-solving capabilities Take back control of workplace morale and efficiency Inspire others to support, encourage, and collaborate with their team members There are lots of excuses given for why businesses fail to make the most of their most valuable resource--the people whose work creates the value that drives the bottom line. With Make Work Great, you hold in your hands the key to unlocking your people's potential to exceed expectations, creating synergies out of the disparate talents and abilities they bring to the table, and making your business better able to anticipate opportunities and respond to challenges.
Explore how to apply innovative, technology-driven strategies in the classroom to create personalized and dynamic learning experiences for your students. As educators seek out new ways to energize and engage their students and prepare them for the future, they need to know how to employ the latest technologies in creative and innovative ways. Learning Supercharged looks at emerging approaches and tools, and incorporates professional educators’ stories of how and why they have implemented each trend, including information on challenges faced and overcome, how to get started and other resources to explore. Topics covered include: • Digital equity considerations • Digital citizenship • Personalized learning • Project-based learning • Blending formal and informal learning • Coding and robotics • Makerspaces • Gamification and badging • Open Educational Resources (OERs) The book inspires educators to try new approaches with the understanding that they will devise new ways to synthesize, interpret and implement ideas to fit their context, learners and resources.
DISTINGUISHED FAVOURITE: Independent Press Award 2020 - Business General Category WINNER: CES 2020 Gary's Book Club Top Technology Book of the Year Artificial Intelligence (AI) is the new electricity of our times. It is revolutionizing industries the world over, and changing how we fundamentally view and understand work. Superhuman Innovation argues that AI will supercharge the workforce and the world of work, can be harnessed to deliver powerful change to how companies innovate and gain competitive advantage. It is a practical guide to how AI and Machine Learning are impacting not only how businesses, brands, and agencies innovate, but also what they innovate: products, services and content. In a world of product and pricing parity, the delivery of superior service experience has become the new marketing, and the new real competitive edge. With AI companies can harness the power of data, personalization and on-demand availability, at the touch of an intelligent button. Superhuman Innovation discusses how AI will serve the superstar innovators of tomorrow, by enabling them to see deeper insights and set sail for higher goals. It unearths a powerful five-pronged model which describes how AI enables innovation through the offerings of Speed (facilitating work processes), Understanding (revealing and mastering deep insights), Performance (customization of delivery to customers), Experimentation (the iterative process of reinvention and feedback) and Results (tangible, measurable and optimizable results). The book is supported by varied and innovative case studies from a variety of industries.
Provides unparalleled practices for all supply chains from leading consultancy Oliver Wight, more important than ever in the post-COVID world Supercharged Supply Chains: Discover Unparalleled Business Planning and Execution Practices provides authoritative guidance on effective Supply Chain Management. Written by the experts at Oliver Wight, a leading global consultancy firm, the book provides readers with a clear understanding of what is required to operate at a Class A Excellent level. The operating principles are supported by practical examples and cases that demonstrate why typical approaches fail, and why Unparalleled Business Planning and Execution Practices succeed. Based on the popular Oliver Wight class that focuses on Unparalleled Business and Execution processes, the text is designed to put companies on track to successfully operate Business Excellence Planning. Readers get a contemporary view of the processes, learn about new technology for implementing solutions, and are presented with change methods that address the people and behaviors vital to supply chain operations. Topics include demand planning, Integrated Business Planning (Advanced S&OP), master scheduling, material requirements planning, capacity planning, data accuracy, factory scheduling supplier planning, implementation, business improvement, new technologies and more. Outlining the practices that have boosted the health of supply chains for more than 25 years, this invaluable book: Describes how the Business Excellence Practices resolve the common problems encountered in operating a supply chain Provides strategies and methods to significantly improve customer service, financials and grow the business Identifies when and how Unparalleled Planning and Execution Practices should be applied Guarantees success if the recommendations are followed Supercharged Supply Chains: Discover Unparalleled Business Planning and Execution Practices is essential reading for all executives and anyone involved in forecasting, planning, scheduling, inventory control, finance, production, purchasing and management of supply chains. It provides a great overview of the entire supply chain and goes into great detail regarding each element that makes up the supply chain. It also explains in depth how all functions of a company play an important role.
Offers a valuable resource for scholars, teachers, students, and nonprofit practitioners interested in understanding nonprofit work from a communication perspective This sophisticated yet accessible book explores the dynamics of organizational communication in the context of nonprofit work. It delves deeply into the subjects of communication and social construction and develops several key subject areas and issues including leadership, management, and governance; the marketization of nonprofit work; collaboration and organizational partnerships; meaningful labor; and international nonprofit work. Understanding Nonprofit Work: A Communication Perspective is the first resource to bring together the considerable and voluminous amount of communication scholarship and nonprofit research available in academia. Moving beyond the simplistic notion of communication as merely the transmission of information, it instead develops a more insightful approach to nonprofit work based on the concept of communication as social construction, explaining the implications and applications of this distinct communication perspective in ways that will benefit both communication scholars and nonprofit practitioners. Additionally, this book: Brings together a wealth of information in communication theory and nonprofit organizations in a thoughtful, approachable style Demonstrates the application and utility of a communication perspective across several key aspects of nonprofit work Written by two well-known scholars in the field with considerable experience in nonprofit work—teaching, research, volunteering, consulting, and board membership Understanding Nonprofit Work is an ideal book for advanced undergraduate and graduate level students in courses on nonprofit work, or broader classes on organizational communication and public administration that have units on the nonprofit sector. This book is also perfect for nonprofit professionals looking to develop a more sophisticated and insightful approach to their work.
