Summary of Hug Your Haters – [Review Keypoints and Take-aways]
Summary of Hug Your Haters – [Review Keypoints and Take-aways]

Author: PenZen Summaries

Publisher: by Mocktime Publication

Published: 2022-11-27

Total Pages: 14

ISBN-13:

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The summary of Hug Your Haters – How to Embrace Complaints and Keep Your Customers presented here include a short review of the book at the start followed by quick overview of main points and a list of important take-aways at the end of the summary. The Summary of Hug Your Haters is a book that offers advice on how to turn unhappy customers into an asset for your company. These ideas explain why it is beneficial to listen to and respond to negative reviews, as well as how you can turn the most dissatisfied customers into some of your most ardent supporters. Hug Your Haters summary includes the key points and important takeaways from the book Hug Your Haters by Jay Baer. Disclaimer: 1. This summary is meant to preview and not to substitute the original book. 2. We recommend, for in-depth study purchase the excellent original book. 3. In this summary key points are rewritten and recreated and no part/text is directly taken or copied from original book. 4. If original author/publisher wants us to remove this summary, please contact us at [email protected].

Youtility
Youtility

Author: Jay Baer

Publisher: Penguin

Published: 2013-06-27

Total Pages: 242

ISBN-13: 1101633883

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The difference between helping and selling is just two letters If you're wondering how to make your products seem more exciting online, you're asking the wrong question. You're not competing for attention only against other similar products. You're competing against your customers' friends and family and viral videos and cute puppies. To win attention these days you must ask a different question: "How can we help?" Jay Baer's Youtility offers a new approach that cuts through the clut­ter: marketing that is truly, inherently useful. If you sell something, you make a customer today, but if you genuinely help someone, you create a customer for life.

The Customer Service Revolution
The Customer Service Revolution

Author: John R. DiJulius

Publisher: Greenleaf Book Group

Published: 2015-01-06

Total Pages: 143

ISBN-13: 1626341303

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In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer—which ultimately permeates into people’s personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that! Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert’s Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant.

Hug Your Haters
Hug Your Haters

Author: Jay Baer

Publisher: Portfolio

Published: 2016-03

Total Pages: 240

ISBN-13: 1101980672

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Includes a detachable folded poster of "The Hatrix."

Blood Heir
Blood Heir

Author: Amélie Wen Zhao

Publisher: Ember

Published: 2020-12-01

Total Pages: 508

ISBN-13: 0525707824

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The first book in an epic new series about a princess hiding a dark secret and the con man she must trust to clear her name for her father's murder. In the Cyrilian Empire, Affinites are reviled. Their varied gifts to control the world around them are deemed unnatural—even dangerous. And Anastacya Mikhailov, the crown princess, is one of the most terrifying Affinites. Ana’s ability to control blood has long been kept secret, but when her father, the emperor, is murdered, she is the only suspect. Now, to save her own life, Ana must find her father’s killer. But the Cyrilia beyond the palace walls is one where corruption rules and a greater conspiracy is at work—one that threatens the very balance of Ana’s world. There is only one person corrupt enough to help Ana get to the conspiracy’s core: Ramson Quicktongue. Ramson is a cunning crime lord with sinister plans—though he might have met his match in Ana. Because in this story, the princess might be the most dangerous player of all. Praise for Blood Heir “Cinematic storytelling at its best.”—Adrienne Young, New York Times bestselling author of Sky in the Deep and The Girl the Sea Gave Back “Zhao shines in the fast-paced and vivid combat scenes, which lend a cinematic quality that pulls readers in.”—NYT Book Review “Zhao is a master writer who weaves a powerful tale of loyalty, honor, and courage through a strong female protagonist. . . . Readers will love the fast-paced energy and plot twists in this adventure-packed story.”—SLJ

Built Through Courage
Built Through Courage

Author: Dave Hollis

Publisher: HarperCollins Leadership

Published: 2021-10-26

Total Pages: 257

ISBN-13: 1400230675

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New York Times bestselling author Dave Hollis knows what it feels like to realize you’ve been sailing off of someone else’s map. He has taken control of his life and future, and he’s ready to share the lessons he learned along the way with readers who are facing similar struggles. Dave Hollis was recently confronted with the fact that he was living the life someone else wanted for him. After weathering a highly publicized personal crisis amid the backdrop of an international pandemic and navigating the enjoyable but unpredictable waters of being a single father to four kids, he has been forced to become the captain of his own life and is ready to teach others how to do the same. Built for Courage will help you: Dive deeper into the stories, values, and beliefs you attach yourself to and decide once and for all if they have credibility or if it’s time to cut bait; Incorporate fundamental habits and routines specific to you and your circumstances that will flood your daily life with consistency, flexibility, simplicity, and integrity; Identify and, if necessary, adjust your goals to ensure they are clear, don’t belong to other people, and are not contingent on immediate results; Accept failure as the richest source of intelligence and help you reframe it as a requirement for your own progress and growth; and Much, much more. Built for Courage gleans wisdom from sources vast and wide, as well as from the life experiences of Dave himself, to get you to the place you’re meant to go and become who you are meant to be, regardless of any anchor holding you back.

Good Authority
Good Authority

Author: Jonathan Raymond

Publisher:

Published: 2018

Total Pages: 0

ISBN-13: 9781940858777

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"Why is it so rare for people to truly own their work? How can the employee engagement numbers be so bad year after year with no sign of getting better? In this book, Jonathan Raymond invites us to reexamine our assumptions about the role of leaders and how culture change and personal growth actually happen. The idea is as simple as it is radical: personal and professional growth are one thing, not two. Through powerful stories from his time as CEO of one of the most influential business coaching brands, along with the work he's doing with clients today. Jonathan Raymond reveals the good, bad and truly ugly of real life as a leader- from the perspective of someone who's made all the mistakes and reinvented a business (and himself) in the process. Good Authority is full of personal stories of leaders making the changes that matter, the real-life dialogue they're having with their teams and how you can change the conversation you're having with yours."--Page 4 of cover.

Jesus Was a Liberal
Jesus Was a Liberal

Author: Scotty McLennan

Publisher: St. Martin's Press

Published: 2009-05-12

Total Pages: 276

ISBN-13: 0230621260

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For the millions of people who identify as liberal Christians. In McLennan's bold call to reclaim ownership of Christianity, he advocates a sense of religion based not on doctrinal readings of scripture but on the humanity behind Christ's teachings. He addresses such topics as intelligent design, abortion, same sex marriage, war. torture and much, much more. As he says in the Preface, "We liberal Christians know in our hearts that there is much more to life than seems to meet the rational eye of atheists; yet we find it hard to support supernatural claims about religion that fly in the face of scientific evidence."

New Moon
New Moon

Author: Stephenie Meyer

Publisher: Little, Brown Books for Young Readers

Published: 2007-08-08

Total Pages: 425

ISBN-13: 0316007722

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From evil vampires to a mysterious pack of wolves, new threats of danger and vengeance test Bella and Edward's romance in the second book of the irresistible Twilight saga. For Bella Swan, there is one thing more important than life itself: Edward Cullen. But being in love with a vampire is even more dangerous than Bella could ever have imagined. Edward has already rescued Bella from the clutches of one evil vampire, but now, as their daring relationship threatens all that is near and dear to them, they realize their troubles may be just beginning. Bella and Edward face a devastating separation, the mysterious appearance of dangerous wolves roaming the forest in Forks, a terrifying threat of revenge from a female vampire and a deliciously sinister encounter with Italy's reigning royal family of vampires, the Volturi. Passionate, riveting, and full of surprising twists and turns, this vampire love saga is well on its way to literary immortality. It's here! #1 bestselling author Stephenie Meyer makes a triumphant return to the world of Twilight with the highly anticipated companion, Midnight Sun: the iconic love story of Bella and Edward told from the vampire's point of view. "People do not want to just read Meyer's books; they want to climb inside them and live there." -- Time "A literary phenomenon." -- The New York Times