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Author: Jennex, Murray E.
Publisher: IGI Global
Published: 2010-08-31
Total Pages: 349
ISBN-13: 1605667102
DOWNLOAD EBOOKKnowledge management captures the right knowledge, to the right user, who in turn uses the knowledge to improve organizational or individual performance to increase effectiveness.
Author: Emre Soyer
Publisher: PublicAffairs
Published: 2020-09-01
Total Pages: 228
ISBN-13: 1541742060
DOWNLOAD EBOOKExperience is a great teacher . . . except when it isn't. In this groundbreaking guide, learn how the past can deceive and limit us -- and how healthy skepticism can build a better world. Our personal experience is key to who we are and what we do. We judge others by their experience and are judged by ours. Society venerates experience. From doctors to teachers to managers to presidents, the more experience the better. It's not surprising then, that we often fall back on experience when making decisions, an easy way to make judgements about the future, a constant teacher that provides clear lessons. Yet, this intuitive reliance on experience is misplaced. In The Myth of Experience, behavioral scientists Emre Soyer and Robin Hogarth take a transformative look at experience and the many ways it deceives and misleads us. From distorting the past to limiting creativity to reducing happiness, experience can cause misperceptions and then reinforce them without our awareness. Instead, the authors argue for a nuanced approach, where a healthy skepticism toward the lessons of experience results in more reliable decisions and sustainable growth. Soyer and Hogarth illustrate the flaws of experience -- with real-life examples from bloodletting to personal computers to pandemics -- and distill cutting-edge research as a guide to decision-making, as well as provide the remedies needed to improve our judgments and choices in the workplace and beyond.
Author: Muhammad Mohiuddin
Publisher: BoD – Books on Demand
Published: 2017-11-21
Total Pages: 278
ISBN-13: 9535136178
DOWNLOAD EBOOKKnowledge management (KM) has become an important business strategy in an era of accelerated globalization, digitalization, and servitization of products and services. Maximizing the use of organizational resources becomes fundamental for continuous growth and prosperity. Organizations of various kinds such as resource-based organizations, product-based organizations, as well as knowledge-intensive service-oriented organizations require specific policies and support services to improve the knowledge management in their respective organizations. Knowledge Management Strategies and Applications focuses on the way organizations can create knowledge, share existing or new knowledge, and disseminate them among the stakeholders, most importantly among the employees, managers, customers, and suppliers. The selected topics are drawn from several fields of studies and give a multidisciplinary outlook. The book will be interesting not only for the researchers and students but also for the managers who want to improve knowledge sharing and innovation capabilities in their organizations.
Author: Ettore Bolisani
Publisher: Springer
Published: 2017-07-06
Total Pages: 214
ISBN-13: 3319606573
DOWNLOAD EBOOKThis book is intended to spark a discourse on, and contribute to finding a clear consensus in, the debate between conceptualizing a knowledge strategy and planning a knowledge strategy. It explores the complex relationship between the notions of knowledge and strategy in the business context, one that is of practical importance to companies. After reviewing the extant literature, the book shows how the concept of knowledge strategies can be seen as a new perspective for exploring business strategies. It proposes a new approach that clarifies how planned and emergent knowledge strategies allow companies to make projections into the uncertain and unpredictable future that dominates today’s economy.
Author: Thomas R. Gruber
Publisher: Elsevier
Published: 2013-07-10
Total Pages: 337
ISBN-13: 0323162584
DOWNLOAD EBOOKThe Acquisition of Strategic Knowledge deals with the automation of the acquisition of strategic knowledge and describes a knowledge acquisition program called ASK, which elicits strategic knowledge from domain experts and puts it in operational form. This book explores the dynamics of intelligent systems and how the components of knowledge systems (including a human expert) interact to produce intelligence. Emphasis is placed on how to represent knowledge that experts require to make decisions about actions. The move toward abstract tasks and how tasks are solved are discussed, along with their implications for knowledge acquisition, particularly the acquisition of expert strategies. This book is comprised of eight chapters and begins with an overview of the knowledge acquisition problem for strategic knowledge, as well as the relevance of strategic knowledge to artificial intelligence. The next chapter describes a dialog session between the ASK knowledge acquisition assistant and the user (""the expert""). The discussion then turns to software architecture with which to represent strategic knowledge; design and implementation of an assistant for acquiring strategic knowledge; and approaches to knowledge acquisition. Two applications of the ASK system are considered: to evaluate the usability of the elicitation technique with real users and to test the adequacy of the strategy rule representation upon which the approach is dependent. The scope of ASK, its sources of power, and its underlying assumptions are also outlined. This monograph will be a valuable resource for knowledge systems designers and those interested in artificial intelligence and expert systems.
Author: Ladislav J. Kohout
Publisher: Routledge
Published: 2019-01-15
Total Pages: 382
ISBN-13: 0429761864
DOWNLOAD EBOOKFirst published in 1992, this volume identifies the problems facing the designer of multi-environmental knowledge-based systems, and explains the principles that must be followed in order to obtain successful results. Systems called upon to function in a variety of widely differing cultural and natural environments can only do so satisfactorily if from the very beginning they have been designed with this versatility in mind. For the first time, the know-how for this often formidable design task has been gathered together and presented here. This study was written to an overall plan, with chapters commissioned from a group of research of quite diversified back-grounds who had deeply explored their subjects. Each topic was thus covered in close connection with the others, so as to form a coherent whole. While primarily aimed at workers in Artificial Intelligence and Expert Systems, as well as designers of other kinds of sophisticated software, the contents of the book are of wider validity, just as the multi-environmental demands are of wider incidence. Manufactures, exporters and importers of computing technology with a large knowledge component will also find their concerns addressed.
Author: Lytras, Miltiadis D.
Publisher: IGI Global
Published: 2008-04-30
Total Pages: 390
ISBN-13: 1599046059
DOWNLOAD EBOOKWe recognize knowledge management as a socio-technical phenomenon where the basic social constructs such as person, team, and organization require support from information communication technology applications. In an era of business transition, the effective management of knowledge is proposed as a strategy that effectively utilizes organizational intangible assets. Knowledge Management Strategies: A Handbook of Applied Technologies provides practical guidelines for the implementation of knowledge management strategies through the discussion of specific technologies and taxonomies of knowledge management applications. A critical mass of some of the most sought-after research of our information technology and business world, this book proves an essential addition to every reference library collection.
Author: Beth Crandall
Publisher: MIT Press
Published: 2006
Total Pages: 694
ISBN-13: 0262033518
DOWNLOAD EBOOKHow to collect data about cognitive processes and events, how to analyze CTA findings, and how to communicate them effectively: a handbook for managers, trainers, systems analysts, market researchers, health professionals, and others.
Author: Luis C. Dias
Publisher: Springer
Published: 2017-11-16
Total Pages: 542
ISBN-13: 3319650521
DOWNLOAD EBOOKThis book is about elicitation: the facilitation of the quantitative expression of subjective judgement about matters of fact, interacting with subject experts, or about matters of value, interacting with decision makers or stakeholders. It offers an integrated presentation of procedures and processes that allow analysts and experts to think clearly about numbers, particularly the inputs for decision support systems and models. This presentation encompasses research originating in the communities of structured probability elicitation/calibration and multi-criteria decision analysis, often unaware of each other’s developments. Chapters 2 through 9 focus on processes to elicit uncertainty from experts, including the Classical Method for aggregating judgements from multiple experts concerning probability distributions; the issue of validation in the Classical Method; the Sheffield elicitation framework; the IDEA protocol; approaches following the Bayesian perspective; the main elements of structured expert processes for dependence elicitation; and how mathematical methods can incorporate correlations between experts. Chapters 10 through 14 focus on processes to elicit preferences from stakeholders or decision makers, including two chapters on problems under uncertainty (utility functions), and three chapters that address elicitation of preferences independently of, or in absence of, any uncertainty elicitation (value functions and ELECTRE). Two chapters then focus on cross-cutting issues for elicitation of uncertainties and elicitation of preferences: biases and selection of experts. Finally, the last group of chapters illustrates how some of the presented approaches are applied in practice, including a food security case in the UK; expert elicitation in health care decision making; an expert judgement based method to elicit nuclear threat risks in US ports; risk assessment in a pulp and paper manufacturer in the Nordic countries; and elicitation of preferences for crop planning in a Greek region.
Author: Beth Crandall
Publisher: MIT Press
Published: 2006-07-07
Total Pages: 347
ISBN-13: 0262296942
DOWNLOAD EBOOKHow to collect data about cognitive processes and events, how to analyze CTA findings, and how to communicate them effectively: a handbook for managers, trainers, systems analysts, market researchers, health professionals, and others. Cognitive Task Analysis (CTA) helps researchers understand how cognitive skills and strategies make it possible for people to act effectively and get things done. CTA can yield information people need—employers faced with personnel issues, market researchers who want to understand the thought processes of consumers, trainers and others who design instructional systems, health care professionals who want to apply lessons learned from errors and accidents, systems analysts developing user specifications, and many other professionals. CTA can show what makes the workplace work—and what keeps it from working as well as it might. Working Minds is a true handbook, offering a set of tools for doing CTA: methods for collecting data about cognitive processes and events, analyzing them, and communicating them effectively. It covers both the "why" and the "how" of CTA methods, providing examples, guidance, and stories from the authors' own experiences as CTA practitioners. Because effective use of CTA depends on some conceptual grounding in cognitive theory and research—on knowing what a cognitive perspective can offer—the book also offers an overview of current research on cognition. The book provides detailed guidance for planning and carrying out CTA, with chapters on capturing knowledge and capturing the way people reason. It discusses studying cognition in real-world settings and the challenges of rapidly changing technology. And it describes key issues in applying CTA findings in a variety of fields. Working Minds makes the methodology of CTA accessible and the skills involved attainable.
