Starbucks Leadership Lessons
Starbucks Leadership Lessons

Author: Joseph A. Michelli

Publisher: McGraw Hill Professional

Published: 2013-11-01

Total Pages: 533

ISBN-13: 007183219X

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TWO E-BOOKS IN ONE The Starbucks Experience The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's “most admired” companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the “partners”-and the special experience they create for each customer Leading the Starbucks Way In Leading the Starbucks Way, Joseph Michelli explains the leadership principles that drove the iconic coffee company’s resurgence from serious setbacks after the global recession—one of the few true turnaround stories of this time. “Culture is everything! This fast-moving, fascinating book gives you countless practical ideas you can use immediately to create a company climate of inspiration and loyalty.” Brian Tracy, author of Full Engagement

It's Not about the Coffee
It's Not about the Coffee

Author: Howard Behar

Publisher: Penguin

Published: 2007

Total Pages: 214

ISBN-13: 9781591841920

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A Starbucks executive reveals how to draw on the successful coffee-house chain's examples in order to promote business success, sharing inside stories about key turning points in Starbucks' history to illustrate how the company came to embrace its philosophy about putting people ahead of profits.

Leadership Lessons from the Most Admired Companies
Leadership Lessons from the Most Admired Companies

Author: Joseph A. Michelli

Publisher: McGraw Hill Professional

Published: 2013-10-11

Total Pages: 1484

ISBN-13: 0071797106

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WAKE UP AND SMELL THE SUCCESS! You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time. The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's “most admired” companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the “partners”-and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to Reach out to entire communities Listen to individual workers and consumers Seize growth opportunities in every market Custom-design a truly satisfying experience that benefits everyone involved Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today. For anyone who wants to learn from the best-and be the best-The Starbucks Experience is a rich, heady brew of unforgettable user-friendly ideas.

It's Not About the Coffee
It's Not About the Coffee

Author: Howard Behar

Publisher: Penguin

Published: 2007-12-27

Total Pages: 214

ISBN-13: 1101216530

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During his many years as a senior executive at Starbucks, Howard Behar helped establish the Starbucks culture, which stresses people over profits. He coached hundreds of leaders at every level and helped the company grow into a world-renowned brand. Now he reveals the ten principles that guided his leadership-and not one of them is about coffee. Behar shows that if you think of your staff as people (not labor costs) they will achieve amazing results. He discusses the importance of building trust, telling hard truths, thinking independently, and more. And he shares inside stories of key turning points for Starbucks, as it fought to hang on to its culture while growing exponentially.

Thermostat Cultures
Thermostat Cultures

Author: Jason Barger

Publisher:

Published: 2016-11-17

Total Pages: 0

ISBN-13: 9780692791219

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Thermostat Cultures is a must-read for anyone leading a group of any kind or for someone who desires to be a compelling participant on a high-performing team. Every human being on the planet is a part of a team of some kind. A team at work. A team at home. A team at school. A team at your church or the community organization that you are passionate about. Or literally, a team that is competing together on some playing field somewhere. Why do some teams with similar talent levels succeed and others simply maintain? Why are some families more connected while others are pulling in opposite directions? Why do some teachers have thriving classrooms and others do not? Why do some companies expand with excitement and others limp along? CULTURE. The best leaders and groups of any kind engage the minds and hearts of their people and proactively shape the culture for HOW they move, together. Thermostat Cultures is about the proactive process the best leaders and teams lead in order to inspire and engage the people around them. What temperature will you set with the people in your life and career?

Onward
Onward

Author: Howard Schultz

Publisher: Rodale Books

Published: 2012-03-27

Total Pages: 392

ISBN-13: 1609613465

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In this #1 New York Times bestseller, the CEO of Starbucks recounts the story and leadership lessons behind the global coffee company's comeback and continued success. In 2008, Howard Schultz decided to return as the CEO of Starbucks to help restore its financial health and bring the company back to its core values. In Onward, he shares this remarkable story, revealing how, during one of the most tumultuous economic periods in American history, Starbucks again achieved profitability and sustainability without sacrificing humanity. Offering you a snapshot of the recession that left no company unscathed, the book shows in riveting detail how one company struggled and recreated itself in the midst of it all. In addition, you’ll get an inside look into Schultz's central leadership philosophy: It's not about winning, it’s about the right way to win. Onward is a compelling, candid narrative documenting the maturing of a brand as well as a businessman. Ultimately, Schultz gives you a sense of hope that, no matter how tough times get, the future can be more successful than the past.

Pour Your Heart Into It
Pour Your Heart Into It

Author: Howard Schultz

Publisher: Hachette Books

Published: 2012-05-22

Total Pages: 249

ISBN-13: 1401304923

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In Pour Your Heart Into It, former CEO and now chairman emeritus Howard Schultz illustrates the principles that have shaped the Starbucks phenomenon, sharing the wisdom he has gained from his quest to make great coffee part of the American experience. The success of Starbucks Coffee Company is one of the most amazing business stories in decades. What started as a single store on Seattle's waterfront has grown into the largest coffee chain on the planet. Just as remarkable as this incredible growth is the fact that Starbucks has managed to maintain its renowned commitment to product excellence and employee satisfaction. Marketers, managers, and aspiring entrepreneurs will discover how to turn passion into profit in this definitive chronicle of the company that "has changed everything... from our tastes to our language to the face of Main Street" (Fortune).

Step Back from the Baggage Claim
Step Back from the Baggage Claim

Author: Jason Barger

Publisher: One Love Publishers

Published: 2009-07

Total Pages: 134

ISBN-13: 0615226663

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Have you ever experienced the way small moments can impact our lives? Have you ever wanted to participate in a movement to change our world? Jason Barger spent seven straight days flying 6,548 miles to seven different cities in the United States, living only in the airports. He studied 10,000 minutes of observations and reflected on how our airport experiences can teach us about our lives today. The airport metaphor leaps to life through profound anecdotes about an orphanage in Mexico, a summer camp in Ohio, climbing Mt. Everest, a hotdog grill, and much more. These funny and inspiring stories show us how to change our daily world through thoughtful and compassionate action.

Onward : how Starbucks Fought for Its Life Without Losing Its Soul
Onward : how Starbucks Fought for Its Life Without Losing Its Soul

Author:

Publisher:

Published: 2011

Total Pages:

ISBN-13:

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In this #1 New York Times bestseller, the CEO of Starbucks recounts the story and leadership lessons behind the global coffee company's comeback. In 2008, Howard Schultz decided to return as the CEO of Starbucks to help restore its financial health and bring the company back to its core values. In Onward, he shares this remarkable story, revealing how, during one of the most tumultuous economic periods in American history, Starbucks again achieved profitability and sustainability without sacrificing humanity.

Onward
Onward

Author: Howard Schultz

Publisher: Rodale Books

Published: 2012-03-27

Total Pages: 385

ISBN-13: 1609613821

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In this #1 New York Times bestseller, the CEO of Starbucks recounts the story and leadership lessons behind the global coffee company's comeback and continued success. In 2008, Howard Schultz decided to return as the CEO of Starbucks to help restore its financial health and bring the company back to its core values. In Onward, he shares this remarkable story, revealing how, during one of the most tumultuous economic periods in American history, Starbucks again achieved profitability and sustainability without sacrificing humanity. Offering you a snapshot of the recession that left no company unscathed, the book shows in riveting detail how one company struggled and recreated itself in the midst of it all. In addition, you’ll get an inside look into Schultz's central leadership philosophy: It's not about winning, it’s about the right way to win. Onward is a compelling, candid narrative documenting the maturing of a brand as well as a businessman. Ultimately, Schultz gives you a sense of hope that, no matter how tough times get, the future can be more successful than the past.